After a misunderstanding about shipping costs. (I didn't realise the charge was per 25kg) eFix met me half way on the extra cost. Very fair and equitable.
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Consulta las opiniones de los clientes
Struggling on my laptop to make a small purchase online costing under £5 (ex. p.&p.), their representative responded to my phone call for help by immediately offering to post the items to me for free... Ver más
I've been a customer of efix.uk for quite some time now and I've always received first class customer service along with very quick dispatch and delivery time's. Price's throughout their website are a... Ver más
Even though wrong item sent the response and speed of the correct item being sent was second to none , great company with the customer first
Información sobre la empresa
- Ferretería
- también en la categoría
- Mayorista de herramientas
- Proveedor de herramientas neumáticas
- Proveedor de productos de limpieza
- Tienda de accesorios de hardware
- Tienda de herramientas
Escrito por la empresa
The UK's Leading Wholesale Distributor. Having processed over 15,000 orders over the course of our first 18 months of trading online, eFix has embedded dedicated, honest and fair customer service at the core of our professional beliefs. We work on mutual respect to ensure 100% satisfaction with our order and supply process, meaning your entire eFix customer service experience should be the absolute best it can be. We look forward to dealing with you soon.
Información de contacto
eFix UK The Tile Warehouse, 21 Neptune Enterprise Centre, Neptune Street , CH41 3QT, Birkenhead, Reino Unido
- 0333 340 3349
- sales@efix.uk
- efix.uk
4,9
Excelente
598 opiniones
No consta que haya invitado a opinar recientemente
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Fast efficient delivery
26 de junio de 2023
Competitive pricing
Fast delivery. Competitive price. Very happy with the Carters walling hammer. Put to good use the next day.
29 de junio de 2023
Quick delivery and very good delivery…
Quick delivery and very good delivery charge for 100kKg of 5 tubs of Geofix buff.
26 de junio de 2023
Very good service
26 de junio de 2023
Excellent customer service and…
Excellent customer service and delivery. Reported an issue and I was credited and sent a replacement part. Would defo use them in the future
29 de junio de 2023
Opinión espontánea
Tar very much !!
Thanks. Rapid dispatch & arrival. Great service & value. I can highly recommend. Will go to again & thanks again. AAA+
25 de junio de 2023
Great service from start to finish
Great service from start to finish. Would definitely recommend
25 de junio de 2023
Satisfied customer
Easy to use website, good price, and excellent quick delivery.
Thank you.
28 de junio de 2023
Opinión espontánea
Fantastic attitude towards the customer.
What a wonderful experience over the telephone with the customer service person named Harry.
Unfortunately i had issues with a product i ordered , it arrived today very quickly ,but i was not completely satisfied, so i sent a e mail, which was replied to extremely quickly with a telephone call, the matter was resolved and a re fund sorted, i was so impressed by the attitude of the company towards its customers, would definitely recommend dealing with this company again.
Jeff Thomas
27 de junio de 2023
Opinión espontánea
Couldn't ship at a sensible price
eFix cancelled order as they "couldn't ship the item at a sensible price"
As eFix decide on the shipping costs and locations that they will ship to, its unacceptable that orders are cancelled because they have made a mistake in their pricing of shiping costs.
After contacting eFix, they accepted that the cancellation was incorrect and I reordered at the same price and shipping cost. Items were shipped and delivered expeditiously without any issues.
Star rating changed from 1* to 4*
26 de junio de 2023
Opinión espontánea
A fantastic service
A fantastic service. Delivery was on time,value of product was even better. I will definitely use this company again.
15 de junio de 2023
Opinión espontánea
Exceptional Customer Service
Exceptional customer service and competitive prices 👌 Cheers Harry 👍😉
14 de junio de 2023
Opinión espontánea
Great product great price and speedy…
Great product great price and speedy delivery.
28 de mayo de 2023
Excellent eFix
A problem with eFix courier delayed delivery was promptly and pro-actively dealt with to my complete satisfaction. Excellent purchase experience combined with great price. Super product.Thanks Harry.
28 de mayo de 2023
Exceptional integrity and service
Exceptional, honest service. Left quite an impression and I will be sure to return.
8 de junio de 2023
Opinión espontánea
Excellent service
Very helpful phone chat discussing my delivery options. Ordered afternoon and arrived next day. Great customer service.
1 de junio de 2023
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