Eco Greenenergy Solutions Group Ltd Opiniones 

We were introduced to Eco Greenenergy Solutions Ltd by the Solar Together Scheme. The company owner, Ewan McNeil, is good and essentially sold us the solar panel concept when he arrived for an onsite visit. All went well with the installation until the electrician arrived who turned out to be lazy, rude, incompetent and completed our installation to a very poor standard. In fairness, Ewan personally visited and put everything right however the initial installation experience was not a pleasant one. We are however very happy with the end result and have no regrets about going down the solar route.

The installation crew were very efficient, polite, and helpful, and came up with an excellent solution for an on site problem not fully dealt with by the survey. The process of connecting to the grid (for export payments for example) seemed lengthy, but this was probably due to extra demand because of increasing prices. Eco Green dealt with all of this & provided all the necessary documentation. The system itself is good quality & it's very easy to understand what it's doing at any time & there is an app for remote monitoring (my inverter & battery are in the loft)
I am a very happy customer!

The communication from the initial survey to installing the solar panels (special mention to Sam & Marlon) was top-notch. Everything is working as it should. The price quoted was the price charged.

Everything went well . Installers were efficient . polite and efficient . There was a minor issue later and they returned immediately to rectify the problem . All is in perfect working order .

The workmen were very efficient and did a good job in one day under unpleasant working conditions.
Follow up questions to the office re admin matters were dealt with speedily and effectively.

It was a very busy day with visitors & family making quite a crowd but the Solar installers managed without undue disruption & where they had been working looked completely undisturbed.

Installers were great, very hardworking and helpful. Aftersales is a little slow. In addition some tips and tricks on setting the system up to be most efficient would be good.

We had an good experience with the company. It was give and take on both sides -weather and illness my side. In and out done in a day quick and efficient. Left by setting up and explaining the app which was very helpful.

Nice guys who came to fit it on a very cold day.. we hope the hot drinks and biscuits helped.

Finally getting a reduction of our energy bill feels good to play our part in the environment.

A little delayed with end paperwork but got there in the end.

Had my panels fitted in February 23, very efficient installation. In hind site wish we had battery fitted at same time. Eco green supplied and fitted one a month later at the same price it would have been. Pleased with the whole system.

The team were very helpful and did a great job fitting the panels

Technical installation seems good and generally neat though some cable covers would improve the look. Seems to work pretty well now I’ve switched to Octopus and awaiting our first bill to see how it goes in terms of ££. Support post installation not great and I had to go to the manufacturer Growatt to get settings changed which can’t be right. No simple manual left with us so had to hunt google and talk to Growatt for help. This isn’t good as the installer should ensure customers have full briefing and paperwork and they themselves can set it up to meet customer preferences.

Friendly, tidy efficient installers. Panels working well.

The installation was carried on time and at the quoted price, the work was carried out to a very high standard and left clean and tidy.
The chaps who carried out the installation were very customer friendly and kept us informed what was happening, first class engineers with very good office backup.

The initial install was very poor. There were loose wires left trailing over the roof; they had not taken the most practical, sensible or best looking route to the inverter; and the inside work was messy. "Solar Together" customer service said they could not help. I contacted the company directly. After much chasing they grudgingly agreed to send a second and different team. Despite cheerful office support at Eco Greenenergy Solutions the experience was stressful and unsatisfactory.

The after sales service was very prompt and professional

Generally the experience was very good. However there were a few breakages during the work but these were all repaired without question

Good installation with friendly and efficient service. System handover documentation poor with component leaflets but no overall system manual.

They installed quickly and gave good information and support. However, they did not install the anti-bird netting, then their installers lied adamant that they had completed it and I had to go up to the roof to photograph that they hadn’t in order to get them to come back and complete.

All questions answered promptly with confidence. Price agreed. Installation agreed quickly and went with no hiccups or problems. Superb at guiding through the paperwork. No hesitation in recommending, in fact I already have.

There communication was excellent. The installation was completed to a high standard and my Solar and Heat Pump use has been really good