SCAM
SCAM — DO NOT ORDER
I placed my order with Eglesum on 7 July and followed the tracking throughout its journey. The delivery was extremely slow at every stage. From 4 August, the tracking showed my parcel as “out for delivery.” When it still hadn’t arrived, I first contacted Eglesum by email on 5 August, which is when my email correspondence with them began.
The tracking then remained showing as “out for delivery” until today, 14 August, when it suddenly changed to “delivered”, stating that it had apparently been delivered on 6 August. However, I have never received the parcel.
When I first contacted Eglesum, they were very apologetic and said they would investigate. They blamed the courier and, as other reviewers have mentioned, said I would need to pay a further $15.
I refused to pay anything further and requested a refund. They agreed to issue a refund, but since then they have stopped responding to my emails altogether.
I have now received neither my order nor the refund I was promised, and communication has stopped completely.
Based on my experience, I would strongly advise DO NOT ORDER FROM THIS COMPANY. Very disappointing and frustrating experience. Please be extremely cautious before ordering from Eglesum.





