Eiken ShopOpiniones 

148
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

This is just a dropshipping shop from China. Am surprised how many good reviews it has. I ordered a leather bag, and it took over 2 weeks to arrive. It was delivered by a Chinese drop shipping carrier... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered the "Malmö"-Rucksack in light grey. When it came and I opened the several layers of plastic, I was quite surprised that the colour was slightly different, more of a dark grey/greenish co... Ver más

Valorada con 5 estrellas sobre 5

großartiger Kundenservice, jederzeit erreichbar und informativ, ganz toll, hab für mich für einen Kamera-Rucksack entschieden...ganz toll gefertigt, echt derber fester Stoff, kombiniert mit Leder, das... Ver más

Valorada con 5 estrellas sobre 5

Nous avons commandé deux sacs mais n'en avions reçu qu'un. Le service client a été très réactif pour rattraper leur erreur... Et très généreux avec des cadeaux personnalisés :) Les sacs sont de... Ver más

Información sobre la empresa

  1. Tienda de bolsos

Escrito por la empresa

Don't compromise style for quality and durability! Get it all with our unique and refined selection of vintage travel bags, handbags and backpacks. Prepare yourself to explore the world.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

148 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(148)

9 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Rien à redire

Rien à redire. Livraison rapide, sac conforme aux attentes et de bonne qualité. Je rachèterai sans hésiter !

10 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Parfait

J'ai découvert Eiken par hasard mais j'y retournerais par choix. La commande est arrivée dans le temps indiqué sur le site (entre 7 et 10 jours). je me suis lancée et passé ma commande. Mon sac à dos Copenhague est arrivé très bien emballé et parfaitement identique à la photo. Je recommande sans hésitation.

17 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ready for my next adventure!

Delighted with my Eiken bag. I love travelling, but I'm not a fan of nylon backpacks. What's great about this is that I can just as easily take it on a weekend in London or Paris, or a trip to the Outer Hebrides.
It conforms with a lot of airlines draconian rules so I won't have to check luggage, but is spacious enough for a trip if you like traveling light, and has lots of extra pockets for valuables or your toothbrush.
Costumer service is also great.
Thank you Eiken, I'm ready for my next adventure!

10 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good products & Nice persons

Nous avons commandé deux sacs mais n'en avions reçu qu'un. Le service client a été très réactif pour rattraper leur erreur... Et très généreux avec des cadeaux personnalisés :)
Les sacs sont de très bonne qualité (très solides), je n'ai pas peur des les emmener à l'aventure !
PS: Nos ordinateurs 17" passent très facilement dans les sacs 15"!

We ordered a pair of bags, but only received one. The service was really reactive at making up for it... And sent us personalized sorry gifts :)
Bags are really good quality (very solids) , I'm not afraid to take them on adventures!
PS: both our 17" laptops fit easily in 15" bags!

8 de septiembre de 2021
Opinión espontánea
Valorada con 4 estrellas sobre 5

Eikenshop - Biker Canvas Backpack GSTAAD

Very satisfied with my purchase from EIKEN. Decent quality backpack. The package got lost during transport but the people from Eiken and GLS were friendly and helpful. Package was eventually found and received without damage. It took a while before I received my order. But sometimes patience is key. I am a satisfied customer.

2 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Service au top

1er achat parfait avec le sac à dos Helsinki qui a pu nous accompagner en vacances grâce à l'efficacité d'un service client au top.
Le look est super et le sac est très confortable à porter.

31 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful product and amazing support!

We just received two QAANAQ duffel bags. The bags are beautiful and well crafted. The purchase was followed up by easy to understand care instructions. The support team is also incredibly helpful and very responsive. I look forward to many great years of travel!

10 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent produit

Je suis plus que satisfaite de mon achat sur ce site que j’ai découvert par hasard sur Instagram 🙂, et qui est arrivé super bien emballé 😁

Les produits proposés sont autant beaux que de qualité. Le sac Göteborg que j’ai choisi est assez épais et semble très solide. De plus il est vraiment conforme aux descriptions et photos du site et l’aspect vintage est parfaitement réussi.
Cerise sur le gâteau, on peut même y faire graver initiales ou messages courts sur le rabat.

Mais au delà de cela, ce que j’ai vraiment apprécié chez Eiken, c’est la présence et l’écoute de ses vendeurs. C’est une des premières fois que l’on prend le temps de me répondre tout en prenant vraiment en compte mes attentes, de surcroît avec autant de bienveillance.
Eiken (l’équipe) propose également un suivi pour l’entretien des sacs ☺️

Je recommande vivement à tous ceux qui aiment les sacs vintages de foncer sur ce site !

5 de agosto de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor quality, great look

I bought one of the backpacks for almost 100 pounds. After few weeks, metal parts started to corrode and gradually every metal part will needs changing within a year or so. Also zips stopped working after a month or two. You can return your backpack only within 2 weeks after purchase, so I suppose I should have known that it is not reliable for longer periods - thus 2 week warranty period.

1 de agosto de 2021
Opinión espontánea
Logotipo de Eiken Shop

Respuesta de Eiken Shop

Hello Adam,

Thank you for your review and sorry for your bad experience.

All our backpacks offer a warranty on factory defects that last 2 years as all companies operating in the EU. However, wear and tear issues are not covered by this warranty. There is no such thing as 2 weeks warranty. This period is a 14 days period to return your product without questions asked, no matter the reason to benefit for a full refund.

You bought a backpack in September last year and you should have sent us an email upon the appearance of the problems so we could have helped by giving you use and care advice but you didn't and now, nearly 1 year after your purchase, you complain about these issues. It's not quite fair to us.

Have a great day.

Best,

Clemence

Valorada con 5 estrellas sobre 5

Laptop bag

This is a great backpack bag. It is a beautifully soft leather, comfortable to wear, stylish and roomy inside. Definitely recommend this company

3 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very satisfactory

I'd been trawling around the internet for some time, trying to find a quality rucksack with some rustic and urban charm and then I found Eiken. Great bags! I purchased two, a rucksack and a Tote bag. Their unique email response to my purchase and my retail experience was very satisfactory. i was pleasantly surprised how genuine and polite they were and helpful. I guess that might sound weird but it was so unlike the usual generic emails normally received when purchasing. It was a nice touch and I hope they keep that intent. Delivery time was as expected and I am very happy with my purchase. I look forward to purchasing from them again...

24 de octubre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful bag

Beautiful bag, great delivery as well. Bags are high quality and distinct.

21 de septiembre de 2020
Opinión espontánea
Valorada con 3 estrellas sobre 5

I was torn between 3 or 4 stars

I was torn between 3 or 4 stars. Here's why. Tallin drawstring backpack in grey.
Pros: Love the vintage look and colour, great quality of materials, feels like it will last a long time, roomy sack - been taking it shopping on foot in the lockdown, a host of separate pockets inside and out for different purposes - including zipped pockets.
Cons/room for improvement:
1. The phone pocket is great but just a shade too small if your phone has a cover - it fits in but with an irritating struggle.
2. The other zipped pockets on the outside are also a tad too narrow which means that, because they are nice and deep it is a struggle to get my hand right down to fish things out, especially my wallet which only just fits in so tends to get wedged in. Also, as an aside, the zips were very stiff when the bag arrived - I had to rub them with wax to get them moving.
3. I don't like the magnetic closures because I don't think they are safe - too easy to flip open. Also, with this bag, the straps they are attached to are allowing room for stuff so they don't close automatically if the pocket isn't really full - it's quite difficult to get them to engage so they tend to be flapping around open most of the time. I can live with this for the small pockets, which will be reserved for stuff that doesn't matter, but I really don't like it for the main sack. I have another (leather) backpack which has a metal closure that 'clicks' and can't be opened unless you push a button. So I'm thinking about either gluing the magnetic closures shut and using the buckles, or replacing the closures with something else.

20 de mayo de 2020
Opinión espontánea
Valorada con 4 estrellas sobre 5

Really lovely canvas backpack

Really lovely canvas backpack. Very nicely made, lots of pockets and a good size. Bought for a trip that sadly didn’t happen due to Corona virus so haven’t been able to use it and test properly. Looking forward to going on my first adventure with the new, good looking adventure bag.

6 de mayo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

One of my Best Investments!

Absolutely fantastic bag. The craftsmanship is brilliant I can tell this is going to last for many year to come. I have already used it to travel to various countries and wanted to use it before leaving a review. It is genuine leather so it does mark quite easily as you would expect but it just adds to the look of the bag and it is nothing that makes the bag look tatty.

Nice amount of support in the straps with nice weight distribution. I have quite a broad chest and shoulders and often find backs slipping or wanting to pull way but I had no issue with this and the straps were very comfortable. I managed to get a lot in the bag and made full utilisation of the various pockets, straps and even the D ring.

This is a bag that is sophisticated and stylish enough for the day to day travel to and from the office and between meetings and robust enough to put up with hiking in Phoenix with all the sand and sun on the climb to the peak (no photos unfortunately).

I highly recommend this bag (if you can get your hand on it!) I had to wait for it to come in to stock but it was fully worth the wait.

17 de abril de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great quality rucksack

Great quality rucksack. Canvas & leather, and big enough to fit a full size laptop inside.

The online pictures make the rucksack appear more blue than it actually is. The one we received is a soft green. Still nice but not really what we were expecting.

15 de abril de 2020
Opinión espontánea

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