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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The staff were lovey, very resssuring and helpful in every way possible. My surgeon reassured me, everyone in theatre was really helpful.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Cannot rate this place highly enough. The nurses are so very caring. Nothing is too much trouble and they truly go above and beyond. Special thanks to Rosemary for looking after me so well and for exp... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From the moment you arrive you are greeted in a friendly and professional way. Every member of staff you meet are friendly and seem to enjoy there job. My 2 night stay here was very enjoyable more lik... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely fantastic experience at Transform. Every single person who I had contact with treated me with respect, everyone was so friendly. From my patient consultant Barbara, to my surgeon Mr Macy's... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Grupo de medicina
  2. Ginecólogo
  3. Hospital
  4. Clínica ortopédica
  5. Clínica andrológica

Escrito por la empresa

Electiva is a leading healthcare group dedicated to providing top-quality medical care to our patients. With a team of highly skilled doctors, nurses, and support staff, we are committed to improving the health and well-being of our community. At Electiva, we offer a wide range of medical services, including plastics, general surgery, bariatrics, gynaecology and much more. Our state-of-the-art facilities are equipped with the latest medical technology and equipment, ensuring that our patients receive the most advanced and effective treatments available


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Ruptured PIP implants.

The hospital group did my breast augmentation, gave me PIP implants, didn’t notify of this. I have recently received confirmation of rupture and have made several attempts to contact this company to ask for advice and quotations to fix this and not a single response. No one is interested in fixing their mistake. Leaving me no choice but to choose a different clinic to do their job. Would not recommend this company at all. Very disappointed in my choice to ever have the hospital group do my breast augmentation.

2 de febrero de 2023
Opinión espontánea
Logotipo de Electiva

Respuesta de Electiva

Hello Michell,
I can only apologise for the experience you have received recently with Transform. Since there has been corporate changes with restructuring the business, there has been extreme pressure on the patient care team. Although the new owners are not legally required to do so, they are honouring all pre-agreed aftercare post surgery.

If you would kindly provide your contact details to Trust Pilot, I can discuss this with you directly to assist you further. The updated email address for the patient care team is patientcare@transforminglives.co.uk please don’t hesitate to get in touch with us regarding this issue.

Thank you.

Valorada con 5 estrellas sobre 5

Lorraine R was very informative and…

Lorraine R was very informative and thorough in her explanation. She was friendly and knowledgeable too.

23 de enero de 2023
Opinión espontánea
Logotipo de Electiva

Respuesta de Electiva

Thank you for taking the time to write this review Liam, I am glad you had a good experience recently with Transform. Have a great day!

Valorada con 5 estrellas sobre 5

Lorraine Russell was very helpful and…

Lorraine Russell was very helpful and reassuring. She had time to talk me through the different types of procedures making me feel more positive in my decision. She kindly explained all of my financial options. Thanks to Lorraine again

23 de enero de 2023
Opinión espontánea
Logotipo de Electiva

Respuesta de Electiva

Thank you for taking the time to write this review Josh, I am glad you had a good experience recently with Transform. Have a great day!

Valorada con 5 estrellas sobre 5

The greatest

From the entering the ward to leaving every single member of staff were exceptional to me. I was in a great deal longer than hoped but the stay with all these amazing staff at Burcot Hall help me recover every single step of the way. Thank you so much ladies and gentlemen for it all. All the best in whatever you do in your lives. A huge thank you from me.

10 de enero de 2023
Opinión espontánea
Logotipo de Electiva

Respuesta de Electiva

Thank you for taking the time to write this review Deborah, I am glad you had a good experience recently with Transform. Have a great day!

Valorada con 5 estrellas sobre 5

Would recommend, felt out at ease

So far have had a telephone consultation with Sarah Shah and booked further in person consultation. Sarah was very understanding and knowledgable explaining the pros and cons clearly. And very swift at getting back to me with the answers to any queries. I look forward to dealing with her again soon👍

6 de enero de 2023
Opinión espontánea
Logotipo de Electiva

Respuesta de Electiva

Thank you for taking the time to write this review Karen, I am glad you had a good experience recently with Transform. Have a great day!

Valorada con 5 estrellas sobre 5

Lorraine Russell

Lorraine Russell was very helpful and reassuring. She had time to talk me through all different types of procedures making me feel more positive in my choosing. She kindly explained what would happen before and after surgery making me feel like my decision to have surgery the right one! Thanks to Lorraine again

5 de enero de 2023
Opinión espontánea
Logotipo de Electiva

Respuesta de Electiva

Thank you for taking the time to write this review Kirsty, I am glad you had a good experience recently with Transform. Have a great day!

Valorada con 5 estrellas sobre 5

I have not had my surgery just yet but…

I have not had my surgery just yet but dealing with Lorraine Russell to date was very positive. She was thorough and supportive in her questions

5 de enero de 2023
Opinión espontánea
Logotipo de Electiva

Respuesta de Electiva

Thank you for taking the time to write this review Teresa, I am glad you had a good experience recently with Transform. Have a great day!

Valorada con 5 estrellas sobre 5

Really positive experience at Burcott Hall

Burcott Hall - I felt very looked after at this hospital. The staff were extremely friendly and nothing was too much to ask for. The ward staff made me feel very much at ease and ensured I wad supported throughout. I would recommend this hospital and would return for further treatment. Thank you!

21 de diciembre de 2022
Opinión espontánea
Logotipo de Electiva

Respuesta de Electiva

Thank you for taking the time to write this review JT, I am glad you had a good experience recently with Transform. Have a great day!

Valorada con 5 estrellas sobre 5

What a fantastic team!

What a fantastic hospital team here at Burcott Hospital in Bromsgrove.
Had my gastric sleeve with Dr Awad and could not be happier. Felt so at ease and cared for from my first blood test up until discharge and beyond. The wonderful nurses looking after me for the last 24 hours was my highlight: Nicole, Judith, Belinda, Karen and Carol were top notch, so kind and caring and making sure I was doing all the right things to make my recovery quicker. I was quite unwell with vomitting and nausea post surgery and they were only ever a buzzer a way to get more meds and dry my tears.
Thank you all so much- definitely couldn't have done it without you all!

20 de diciembre de 2022
Opinión espontánea
Logotipo de Electiva

Respuesta de Electiva

Thank you for taking the time to write this review Georgie, I am glad you had a good experience recently with Transform. Have a great day!

Valorada con 5 estrellas sobre 5

Just beginning but great service

I am just embarking on this journey and so far I've had excellent service. I'm truly surprised with how reasonable the price is and how much patience has been shown to me. I am truly surprised how comfortable I felt in the appointment and the level of respect shown. Lorraine Russell -Surgeon Assistant... You made it amazing and comfortable today.

9 de diciembre de 2022
Opinión espontánea
Logotipo de Electiva

Respuesta de Electiva

Thank you for taking the time to write this review Bella, I am glad you had a good experience recently with Transform. Have a great day!

Valorada con 5 estrellas sobre 5

From the moment of my arrival to the…

From the moment of my arrival to the moment I was discharged, The whole team from the receptionist, the lady who took me to my room, the lady who made the bed up for me, the health care assistant, the ward nurse Mary, the anaesthetic guy, the surgeon & the whole team went out of their way to make a very very nervous me who was having a first time of having an anaesthetic as at ease as they possibly could. (What a team)

6 de diciembre de 2022
Opinión espontánea
Logotipo de Electiva

Respuesta de Electiva

Thank you for taking the time to write this review James, I am glad you had a good experience recently with Transform. Have a great day!

Valorada con 5 estrellas sobre 5

Excellent…that is all.

From start to finish the service provided by the Hospital Group was excellent. Pre-op Chris Markey was so helpful in dealing with my enquiries and question’s promptly. Dr Gulamhussein was helpful and reassuring that he could help with my condition. The Pines Clinic was a fantastic hospital to attend, though we had to travel to attend it was absolutely worth it. Every one of the staff were so friendly, capable and reassuring, I was made to feel so at ease. There was no delay in my procedure and I have have no issues in recovery. I’ve received a follow up call that I wasn’t expecting just to see if everything is ok and a number to call if I need further help. The procedure has been life changing for me and I can’t thank the team enough.

1 de diciembre de 2022
Opinión espontánea
Logotipo de Electiva

Respuesta de Electiva

Thank you for taking the time to write this review Simon, I am glad you had a good experience recently with Transform. Have a great day!

Valorada con 5 estrellas sobre 5

From the very first call with the…

From the very first call with the surgeons assistant Chris Markey to explain everything in detail about the surgery procedure and booking the hospital and organising the transport was first class.
Spoke with the surgeon Mr John Robinson before arriving at the hospital and again explaining everything in detail.
Fantastic surgeon and very easy to get on with and went through everything again on the day of surgery also. All the nursing staff are brilliant very caring and professional with plenty of helpful advice. Along with a smile and the best ever cup of tea from Yvonne😂 thank you all.
The two nurses in the recovery room were exceptional and put me completely at ease. I was booked in for an inguinal hernia surgery and I cannot recommend the team high enough at Burcot Hall.
Everyone have been fantastic, quite simply there is no need to go anywhere else. Many thanks Dave

28 de noviembre de 2022
Opinión espontánea
Logotipo de Electiva

Respuesta de Electiva

Thank you for taking the time to write this review Dave, I am glad you had a good experience recently with Transform. Have a great day!

Valorada con 5 estrellas sobre 5

Fab driver

My driver Gurdel (grip) picked me up after a painful surgery to take me home to Glasgow! You couldn’t meet a nicer guy, he looked after me all the way up and even though I was in a lot of pain the 2 of us ended up having a good laugh and I now call him a friend. My 9th corrective surgery was done by mr Sinha who is a miracle worker and fixed all the mistakes previous surgeons had done.

25 de octubre de 2022
Opinión espontánea
Logotipo de Electiva

Respuesta de Electiva

Thank you for taking the time to write this review Stephen, I am glad you had a good experience recently with Transform. Have a great day!

Valorada con 5 estrellas sobre 5

Pines hospital was a positive…

Pines hospital was a positive experience. They were very efficient from arrival.

Mary was very good in explaining and looking after me making sure I was good

3 de diciembre de 2022
Opinión espontánea
Logotipo de Electiva

Respuesta de Electiva

Thank you for taking the time to write this review Iain, I am glad you had a good experience recently with Transform. Have a great day!

Valorada con 5 estrellas sobre 5

Band appointment, positive experienced

Positive experience today with my nurse after driving from south wales to bromsgrove, learned so much more about my procedure in this one meeting and left with a great mindset going forward. And they will be hopefully be back up and running closer to home soon.

2 de diciembre de 2022
Opinión espontánea
Logotipo de Electiva

Respuesta de Electiva

Thank you for taking the time to write this review Katie, I am glad you had a good experience recently with Transform. Have a great day!

Valorada con 5 estrellas sobre 5

A happy patient feedback

I stayed at the Pines Hospital for a one day surgical procedure under the care of Mr Kayode Habeeb. I was having a general anaesthetic. My experience can be described as very pleasant and enjoyable. The level of care provided by the entire hospital team was exceptionally good. I would like to thank everyone who looked after me today (including the most attentive nurses Natasha, Michelle, Shirin, Ros and Dimitrina) for their excellent professional skills and warm friendly approach which made me feel so relaxed. Keep up your wonderful work! Lots of love to all of you 🙂

30 de noviembre de 2022
Opinión espontánea
Logotipo de Electiva

Respuesta de Electiva

Thank you for taking the time to write this review Victoria, I am glad you had a good experience recently with Transform. Have a great day!

Valorada con 5 estrellas sobre 5

I would recommend.

I had a great experience with this hospital group. Very professional and friendly staff throughout.
My driver Gurdel picked me up from Liverpool and he was extremely pleasant and we had a great natter the entire way. He was extremely courteous and pulled over when I was feeling nauseous and was attentive and kind. I felt very at ease in his company and would request him for future treatments.
Thank you to Gurdel and the hospital group for making me feel comfortable.
Best wishes.

15 de noviembre de 2022
Opinión espontánea
Logotipo de Electiva

Respuesta de Electiva

Thank you for taking the time to write this review Sophie, I am glad you had a good experience recently with Transform. Have a great day!

Valorada con 5 estrellas sobre 5

Transport provided

I had a fantastic transport driver Gurdel pick me up today from Birmingham to London, kept me updated as through no fault of his own was held up in traffic.
What a lovely man and as I'm a nervous passenger he drove so nicely I even nodded off ( never done that EVER!!!) Again 5 🌟 service from transforming lives a very caring and professional company, thank you. Rachel

29 de noviembre de 2022
Opinión espontánea
Logotipo de Electiva

Respuesta de Electiva

Thank you for taking the time to write this review Rachel, I am glad you had a good experience recently with Transform. Have a great day!

Valorada con 5 estrellas sobre 5

Very Helpful, Highly recommended

Lorraine was so helpful, she gave me all the information I needed to make an informed decision. Definitley returning, looking forward to my next step of the process!

29 de noviembre de 2022
Opinión espontánea
Logotipo de Electiva

Respuesta de Electiva

Thank you for taking the time to write this review Eve, I am glad you had a good experience recently with Transform. Have a great day!

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