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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic company to deal with. Fast delivery, top-tier customer service, and I love all the little extras they add in. Nothing is ever too much trouble, and the whole experience from start to finish... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I just wanted to leave a review for Mairéad and thank her sincerely for all of her help throughout this process. Unfortunately I had repeated issues with two robot vacuum units, which was... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

No way to cancel order online, if you can order online you should be able to cancel your order online. I instantly sent an email and still nothing just a generic a ticket has been created email.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought a home cinema system on line from Electrocity in late July. I had previously ordered elsewhere but it was taking an age to dispatch so gave up. On a further search i struggled to find what I wa... Ver más

Información sobre la empresa

  1. Tienda de electrodomésticos
  2. Tienda de informática
  3. Tienda de electrónica
  4. Tienda de audio para el hogar
  5. Tienda de TV
  6. Tienda de lavadoras y secadoras

Escrito por la empresa

With stores in Kilkenny, Carlow and Waterford (Kelly and Dollard), ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

383 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

10/10

I would highly recommend Electro City (formerly Kelly and Dollard Waterford). We purchased all our items for our new house from Keith in the Waterford Store. We can not praise him enough, he was so helpful and lovely to deal with from start to finish. I have since recommended Electro City to friends and family. (Apologies I’m so late to give feedback.) Alice & Ben

30 de junio de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Problems with delivery

Bought a fridge and washing machine, the delivery company sent a message that would be delivered after 12pm and the driver called in the morning saying it would be delivered at 10:40am. I can't make it there because my current home is 35km from my new home and it would take more than 1h to get there. I am moving one day after the planned delivery and will need to wait the next delivery without a fridge and washing machine.
The Electrocity Support tried to help without success and they delivered it in the next delivery date 4 days after.

6 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Was a bit sceptical at first because…

Was a bit sceptical at first because they had the powerbank I was looking for much cheaper than anywhere else. Gave them a try and I got it delivered quicker than I would with harveynorman or other shops also about €30 cheaper. I can't recommend these guys enough!

18 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top seller

Fast and hassle free transaction. Product 100% as described on the website. Fast delivery. I highly recommend Electrocity.ie to everybody.

10 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Simple buying process, excellent customer service.

I was very impressed by the service I received from ElectroCity. My order was duplicated in error (due to technical problems with PayPal) and everything was swiftly & professionally handled by the courteous lady in the customer service department of ElectroCity. The HP printer I bought was reasonably priced, and it arrived by courier within the expected time frame. I will definitely buy more electrical products from ElectroCity in the future, and I would have no hesitation recommending ElectroCity to anyone.

1 de agosto de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

Waiting for order

Waiting for order, ordered last Saturday, got email telling me its on the way, only to find out that it will be send this evening to warehouse in Cork, then I have to ring Tuesday to find out when it's coming. We ordered a undercounter freezer, desperately needed. First why tell me its on his way when itsnot ?
Secondly why no track and trace instead of ringing them ? First time using this company because others didn't have what we wanted.

27 de julio de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

The website was easy to use

The website was easy to use, price for the product I wanted was better than anywhere else and ordering for in store pick was great. The only let down was when I went to pick up the order, the assistant that served me had very little interest in customer service, she left me standing while she was on the computer, then couldn’t find my order, then asked someone else to go and get the order.

4 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Online...

Jayne in the online chat was extremely helpful and helped me get my order early as it wasn't in stock in my store of choice. Had to drive but it was urgently needed

19 de agosto de 2022
Opinión espontánea

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