Electronic Express - Tullahoma Opiniones 63

TrustScore: 3.5 sobre 5

3,6

2020 N Jackson St, 37388-2277 Tullahoma, Tennessee, US


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

At checkout,my debit card was charged, later they decided they don't like it (because it's from overseas) , although it works perfectly fine anywhere else. My $1300 is still on hold a week later d... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought my washer from here. The associate who helped me was wonderful! They happily price matched a competitor and I wasn't even expecting that! I am very happy with my purchase experience and look fo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I found what I was looking for the young man explained the different freezers and was very helpful. I got my freezer and the guys loaded it up. I work at Home Depot but will buy my appliances at Elect... Ver más

Valorada con 5 estrellas sobre 5

i thought the information for return items were confusing and could have been much more clear. but after talking to the co. they were kind and effecient in explaining it to me. i was able to return t... Ver más


Información sobre la empresa

  1. Tienda de electrónica
  2. Tienda de electrodomésticos
  3. Tienda de ordenadores y accesorios
  4. Tienda de informática
  5. Tienda de TV
  6. Tienda de lavadoras y secadoras

Sobre Electronic Express - Tullahoma

Escrito por la empresa

We make it happen

Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.

Enjoy a Knowledge-Backed Shopping Experience

When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.

Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!

Shop Weekly Deals

Products

Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).

Financing

We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.

Financing Plans

Services

We offer several support and repair services to help you get the most out of your electronics.

Enterprise-Level Sales

We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.

Corporate Sales
Builder Sales

Información de contacto

  • 2020 N Jackson St, 37388-2277, Tullahoma, Tennessee, Estados Unidos

  • 1-931 461-7000

3,6

Medio

TrustScore: 3.5 sobre 5

63 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 86% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 1 estrellas sobre 5

They don't know how to do business.

At checkout,my debit card was charged, later they decided they don't like it (because it's from overseas) , although it works perfectly fine anywhere else.

My $1300 is still on hold a week later despite their promises, very negative experience.

30 de marzo de 2026
Logotipo de Electronic Express - Tullahoma

Respuesta de Electronic Express - Tullahoma

While we have denied the order, the banking system can take days to process your refund before your bank will add the refund to your balance.

Valorada con 1 estrellas sobre 5

I never received my item

I never received my item, my credit card was charged and I was told I would receive my refund within 3 days. It's been a week and still havent received my refund on my credit card. Very upset. I was told because I paid for the TV on line and a refund was requested from the store I need to call the online number. I shouldnt have to do anything!!! I want my money refunded

8 de marzo de 2026
Valorada con 5 estrellas sobre 5

Janelle at the tullahoma store was top…

Janelle at the tullahoma store was top notch , she was considerate and very professional

10 de enero de 2026
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Respuesta de Electronic Express - Tullahoma

Thank you for the feedback on Janelle's performance during your purchase!

Valorada con 5 estrellas sobre 5

Great customer service

Bought my washer from here. The associate who helped me was wonderful! They happily price matched a competitor and I wasn't even expecting that! I am very happy with my purchase experience and look forward to doing more business with them!

29 de noviembre de 2025
Opinión espontánea
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Respuesta de Electronic Express - Tullahoma

Thank you for the feedback on your purchase experience! Enjoy your new washer!

Valorada con 4 estrellas sobre 5

I made a Black Friday purchase and…

I made a Black Friday purchase and picked the purchase up in the local store on the following Monday. Everything was straight forward and easy to do. They even loaded my purchase in my vehicle.

30 de noviembre de 2025
Logotipo de Electronic Express - Tullahoma

Respuesta de Electronic Express - Tullahoma

Thank you for the review. Enjoy your new product!

Valorada con 1 estrellas sobre 5

Poor communication and advertising

The local store needs to keep up with what product they have available for online shoppers. I was never contacted by them that the item I wanted to get my son for Christmas couldn’t be bought. It took the Corporate Office to contact me. It will be a long time before I trust anything on this website for me to buy from here again.

27 de noviembre de 2025
Logotipo de Electronic Express - Tullahoma

Respuesta de Electronic Express - Tullahoma

Thank you for the review. Your review has been forwarded to various members of management for review.

Valorada con 1 estrellas sobre 5

I ordered a Gaming Monitor from AOC…

I ordered a Gaming Monitor from AOC that was supposed to be in stock in Tullahoma TN according to the online website. I went to the store to go pick it up and they did not have a brand new Gaming Monitor from AOC in stock. Instead, they had the one on display and would give me the display. I said no, because of how many hours it has been used already. Then I was told that it was more than likely on the next truck the next day. So I waited until the next day and called them. Then they said they it would not arrive until next Wednesday and still were saying they will give me the display model. I said I would take the display model if they discounted it if I canceled my original order. They said sure, they would take 5% off which is not much at all. So i just cancelled the order all together and bought a gaming monitor from somewhere else.

16 de septiembre de 2025
Logotipo de Electronic Express - Tullahoma

Respuesta de Electronic Express - Tullahoma

Thank you for the detailed feedback on your BOPIS (Buy Online, Pickup In-Store) order. We apologize for your experience falling below our standards. Your review has been forwarded to distrinct management for review.

Valorada con 1 estrellas sobre 5

They wouldn't give me an item I paid for online!

I purchased a stereo receiver from their website. Even received an email stating that my order was ready for pickup. I drove an hour to go pick up my order. I get there and am informed by their staff that they can’t sell me this stereo receiver because they are using it. WTH. I asked for a member of leadership. No help. I asked for another solution to my problem (after driving an hour). No help. They couldn’t even refund my money! Some of the poorest customer service I’ve ever experienced. Ended up driving an hour home ticked off the entire ride. Corporate customer service was zero help as well. Avoid this corporation and especially this location.

6 de septiembre de 2025
Logotipo de Electronic Express - Tullahoma

Respuesta de Electronic Express - Tullahoma

Thank you for the review. Your issue has been brought up to district management and the stores have been informed that they need to follow proper proceedure before accepting a BOPIS (buy online, pick up in store) orders. We apologize for the inconvenience and your refund has been issued.

Valorada con 5 estrellas sobre 5

Fast

Fast, awesome customer service, and great prices for amazing products. It will definitely be my one stop shop for electronics from now on!

9 de julio de 2025
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Respuesta de Electronic Express - Tullahoma

Thank you for the feedback!

Valorada con 5 estrellas sobre 5

The Customer service and the promise…

The Customer service and the promise they made it was exceptionally awesome and on time.
We got our electric scooters for my kids on the time and date they told us.
Overall it is satisfactory service thanks to the Electronic Express.

27 de marzo de 2025
Logotipo de Electronic Express - Tullahoma

Respuesta de Electronic Express - Tullahoma

Thank you for the feedback. Hope your kids enjoy the electric scooters all summer!

Valorada con 5 estrellas sobre 5

Happy with our refrigerator purchase

Our fridge is good quality, it arrived very quickly, and the people who delivered it were so helpful. The cost of haul away, delivery, and install was very reasonable.

5 de enero de 2025
Logotipo de Electronic Express - Tullahoma

Respuesta de Electronic Express - Tullahoma

Thank you for the feedback!

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