Absolutely love my joggers and tee shirt. The fabric is so soft and the quality is fabulous. Also I have to say that their customer service is exceptional - I had a query with something after I'd p... Ver más
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Absolutely love my joggers and tee shirt. The fabric is so soft and the quality is fabulous. Also I have to say that their customer service is exceptional - I had a query with something after I'd p... Ver más
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I've bought a couple of things from here and the stuff is stylish and well-made. However, and I have to have a moan here - I bought a pair of cargo trousers which were great but the first time I wash... Ver más
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I’ve bought several pieces from Eleven Loves and I honestly couldn’t be more impressed. The quality and style is exceptional, and if you manage to snap something up in the sale, even better! What re... Ver más
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This is a small company that could teach many of the big boys how to do business. I have purchased previously and was delighted with a beautiful skirt. This time In my order I forgot to insert my mone... Ver más
La empresa ha respondido
Eleven Loves creates beautifully made, effortless clothing for women that can be worn day to night, throughout the seasons, year after year. We do so with love and respect for the environment, our talented producers and our wonderful customers. We want to make our customers feel special every single day.
Willow House, Stony Lane, HP16 0DS, Great Missenden, Reino Unido
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Absolutely love my joggers and tee shirt. The fabric is so soft and the quality is fabulous.
Also I have to say that their customer service is exceptional - I had a query with something after I'd purchased and they sorted it out immediately.
Genuinely impressive, thank you.

Respuesta de Elevenloves
Always very efficient delivery, beautiful products and great customer service. You're talking with real people and they are very understanding and helpful. Absolutely love this company and recommend to many!

Respuesta de Elevenloves
I've bought a couple of things from here and the stuff is stylish and well-made. However, and I have to have a moan here - I bought a pair of cargo trousers which were great but the first time I washed them (on a 30 temp - label did not say dry clean) they now have lost dye unevenly during the wash resulting in a marbled swirly condition and look awful. Really disappointing.

Respuesta de Elevenloves
This is a small company that could teach many of the big boys how to do business. I have purchased previously and was delighted with a beautiful skirt. This time In my order I forgot to insert my money off code; I emailed the company who responded amazingly quickly and immediately adjusted the price of my order, together with a lovely email. When the items arrived (two Breton tops) they were excellent. Speedy delivery too. It really was a pleasure to do business with Hayley and her team.

Respuesta de Elevenloves
I’ve bought several pieces from Eleven Loves and I honestly couldn’t be more impressed. The quality and style is exceptional, and if you manage to snap something up in the sale, even better!
What really sets them apart, though, is the customer service — so responsive and genuinely caring. You can tell they truly want to go the extra mile to make sure their customers are happy.
Also, you have to watch Hayley’s ‘Lives’— they’re super informative and give you loads of ideas on how to style the pieces. But be warned…… you’ll probably end up wanting it all!

Respuesta de Elevenloves
Eleven Loves is the most incredible sustainable and considered brand. This is not about fast fashion - this is gorgeous clothes beautifully made, using wonderful quality fabrics which are produced in small runs - thoughtfully curated by Hayley, the founder and her team to encourage us to be considered in our purchasing. All the clothes work together so well for a perfect wardrobe which i definitely reach for every day! I love love love all my items. The prices are excellent given the quality and everything washes brilliantly. The ‘Lives’ on Instagram with Hayley are so informative and she provides lots of great ideas on ways to wear pieces. Really recommend you try this brand. You honestly won’t be disappointed!

Respuesta de Elevenloves
Absolutely BEAUTIFUL and fabulous quality items, plus outstanding customer service and next day delivery!

Respuesta de Elevenloves
In my fifties and struggled to know what to wear because of work and lifestyle changes. I stumbled upon this sustainable brand after seeing a review on Instagram.
Eleven Loves to the rescue....
I love Hayley's (the owner) twice weekly lives. I've picked up so many wonderful style tips, and now I have a coorindated collection of clothes which actually suit my life style and mix and match perfectly.
Hayley is always so very helpful to offer thoughtful advice and deal with any queries.
Love, love, love xxx

Respuesta de Elevenloves
Great products and customer service really good too!
Ordered two products, one of which was too big. Upon returning the smaller size was out of stock, so I was offered a number of options. I took an alternative product - love it!
Communication was clear and options for replacement flexible.
I have Olive Joggers and Sammy jumpsuit- both great quality! Will certainly be ordering again.
Little added bonus, the packaging looks really expensive. I know you don’t wear the packaging but I am a huge fan of well presented products. With Thanks ☺️

Respuesta de Elevenloves
Fantastic quality products backed by a fantastic customer services team.
I managed to accidentally return the wrong items to them and they were proactive and pragmatic in driving the issue to resolution. Thank you!

Respuesta de Elevenloves
I only stumbled across Eleven Loves last year and it has fast become my new favourite brand. Love the quality, the fit and the mix and match options are endless.

Respuesta de Elevenloves
I would highly recommend this company. The personal touch with their customer service is first class. The clothing is good quality, well made and details really thought about.

Respuesta de Elevenloves
I'm very impressed by the customer experience team who handled my issue so sensitively and efficiently
It was my error so I didn't expect the high level of attention I received
I'm very happy with my blouse and I will be back. Thank you all so much

Respuesta de Elevenloves
It is the first time that I have used this company and I ordered a blouse. It arrived superfast, in a box that could be posted through my letterbox. The blouse itself is beautiful - lovely quality and very stylish, and I think the pricing is good too, plus the fit is true to size. I highly recommend this company and I for one will be shopping there again in the future.

Respuesta de Elevenloves
Eleven Loves - what a fabulous company!
Not only do they make really great quality clothing, which you'll wear for years, not just a season. They also give first class customer service.

Respuesta de Elevenloves
Fantastic personal service when I contacted them directly. Purchased the black joggers & “Olive” blouse. Both are a perfect fit & feel so lovely on. Thank you.

Respuesta de Elevenloves
I saw this company on Facebook and loved the side stripe joggers and vest top but was worried if they weren’t nice of fit good the refund would be a hassle. I emailed and Haley told me about the free returns with replace, credit note or refund. This put my mind at rest. Delivery was free and it’s 48 hours royal mail
The clothes are gorgeous, the fit is brilliant and they are such good quality. I will definitely order again from them

Respuesta de Elevenloves
I took the plunge and ordered the 'Perfect Side Stripe Joggers' and 'Shoulder Pad T-Shirts' in a few colours after seeing them on Facebook Reels—and I am so glad I did! The quality is fantastic and perfect for dress up / dress down options.
The delivery was super quick and everything was very well packaged. However, the real star is Hayley. I posted a question about my order and had a response within 2 hours. Hayley went completely over and above with her explanations and recommendations; she truly exceeded my expectations!
It’s A* service all the way. If I could give 12 out of 10, I would. Now I just need to decide what to order next!?

Respuesta de Elevenloves
I recently bought a jumper and after the first wear it unfortunately developed a small issue. I contacted Eleven Loves and they were absolutely excellent — Hayley was so quick to respond, really helpful, and they arranged a replacement with no hassle at all. The way this was handled was fantastic and really reassuring. I have had a number of other items from this company and had no problem at all with them and found them to be of excellent quality. Great customer service, I wouldn’t hesitate to order again.

Respuesta de Elevenloves
As someone with really long legs, I struggle to find the perfect length in trousers and skirts. Somehow, Hayley manages to design beautiful clothes that genuinely do fit all!
I am now the happy owner of jumpsuits, the tulle skirt, several jackets, and most recently, the amazing Billie Jeans. I love them all. Great quality, exceptionally well designed and such versatile pieces.
I have always received excellent customer service and love the personal touch with this company.
Well done Hayley and Team, keep doing you!

Respuesta de Elevenloves
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