Elise Mimosa Opiniones 3

Terrible quality and nothing like pic

I ordered a dress which it too small around the neckline and doesn’t look like what was advertised have sent numerous emails on how to return this item only to fall on deaf ears
Please beware people do not buy from this site they take your money and then no correspondence
Keep your money do not buy from this website SCAM SCAM SCAM

A SCAM beware!! I was tricked to make 2 separate purchasing orders after having firstly verified the store’s legitimacy with an AI tool. Afterwards I discovered it is a ghost store misleading me to believe it to be a Melbourne store (which it is not) It is using a hidden and obscure international return policy which says the goods must be returned to a warehouse in China, which is very expensive. This constitutes misleading and deceptive conduct under Australian Consumer Law.
I also realised I was pressured into the purchase as they used a fake countdown timer for their ‘Autumn Sale which is resetting everyday at 12:59. This is deceptive marketing practice heavily penalised by the ACCC in a recent ruling. I have emailed them to cancel the orders and requested a full refund but have received no response to my urgent email despite them claiming to provide 24/7 customer support. This is also deceptive. I discovered that Google says the site is a scam and many customers report the products are inferior. I never knew that scammers could intercept AI advice. Elise-Mimosa’s hidden policy says I have to bear the cost of the return post to China (which is prohibitive) before I get my refund. NOTE: The website has a label displaying a 4+ star Trustpilot review from 10,000 reviews which isn’t showing on Trustpilot’s App.