Incompetent irresponsible failed to diagnose my issue two times until my appliance got out of warranty charge you for no solution AVOID
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Consulta las opiniones de los clientes
Working with the team at Elite was a collaborative dream. They were friendly and easy to work with, we worked as one team to achieve our goals. Most importantly they were knowledgeable and supporte... Ver más
Kiera Robinson was extremely helpful, polite & Friendly. Brilliant customer service. Coral Richmond was extremely patient and talked me through the set up. When I had difficulties setting the app up... Ver más
We have been with ELITE for a couple of years now, they provide great Internet services and have not experienced any downtime since the beginning. We are able to negotiate the terms that is more suita... Ver más
Información sobre la empresa
Escrito por la empresa
We’re Elite Group – leading providers of first-classs Cloud Communications Solutions. We help businesses become more technologically agile, enhance workforce productivity, and enrich the service they provide to their customers. Our service is built on collaboration, creativity, change, and drive – it’s what makes us Elite. Our values allow us to nurture a supportive company culture and retain a dedicated workforce through building trust, staying humble, valuing our team’s hard work and empowering each other to do our best.
Información de contacto
Matrix Industrial Park, PR7 7NA, Chorley, Reino Unido
- 03448758880
- customerservices@elitegroup.com
- elitegroup.com
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Incompetent irresponsible failed to…
Incompetent irresponsible failed to diagnose my issue two times until my appliance got out of warranty charge you for no solution
AVOID
Instant solutions and follow ups :-)
Instant solutions and follow ups by the technician.
Excellent and through support as always
Always get a log of support from Elite on our 8x8 system. Whenever we have a requests it’s always action or investigate very quickly and thoroughly. Excellent support from Coral, Andy and Chris.
Thanks 🙂
We have been with ELITE for a couple of…
We have been with ELITE for a couple of years now, they provide great Internet services and have not experienced any downtime since the beginning. We are able to negotiate the terms that is more suitable to us clients and able to show their flexibility in all aspect. Props to James Kitchen & to his team. More power!
Fantastic Service from Elite Group!
Fantastic Service from Elite Group!
Shannon was brilliant, very informative, articulate and made the enrolment very simple and easy.
Ben also deserves a shout out, prompt with solving my urgent needs and very professional.
I was recommended to join elite group by two current users, and i would also recommend them!
Fantastic Service
Great support, Carol listened to my concerns and resolved in quick time. Thanks Scott
Fantastic service changing my network…
Fantastic service changing my network over from abroad. Moved my network over to Vodaphone while in South Africa via an ESIM and it went through perfectly without any issues, would definitely recommend Elite.
Always excellent service from Craig
Always excellent service from Craig! and everyone at Elite, who are always very helpful.
Excellent hep from Craig as usual
Excellent hep from Craig as usual. Much appreciated.
Was kept well informed following confusion
After a lot of confusion with having a broadband line installed, once identified, we were kept informed and the line installed in a timely manner and a very neat job too.
Fast responses
Fast responses, very personal approach. The customer support explain all the steps of any procedure clearly. The engineer are helpful. Being with them for a long time and very pleased with the services.
Elite Group is a top-tier provider of…
Elite Group is a top-tier provider of IT and telecom solutions. Their expertise, professionalism, and customer service are outstanding. They offer reliable and scalable solutions that have significantly improved our business operations. The team is always responsive and goes above and beyond to ensure everything runs smoothly. Highly recommend Elite Group for any business looking for first-class IT and communications support!
Couldn't be better!
Super helpful, fast acting and lovely whilst doing so.
Cannot recommend enough
We have been using Elite for over 1 year now, and their customer service is 2nd to none no matter what the industry. highly recommended and all the team have been super helpful.
Always putting the customers needs…
Always putting the customers needs first.
Advisors extremely helpful
Kiera Robinson was extremely helpful, polite & Friendly. Brilliant customer service.
Coral Richmond was extremely patient and talked me through the set up. When I had difficulties setting the app up she was extremely helpful and walked me through each step.
Would highly recommend both Kiera & coral for their expertise, friendliness & all their help. Excellent service
Business needs
We have been using Elite Group for our all our communication needs for our business for many years now and couldn’t be any happier.
Efficient
Efficient and easy to deal with. Emails get responded to promptly.
Elite Group are a fantastic support…
Elite Group are a fantastic support partner. We use Elite for various contracts. They are always very helpful and great to deal with.
Craig was fab to deal with
Craig was fab to deal with, prompt and clear
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