Ellenvale Interiors Opiniones 

511
•
TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great service and exceptional quality. Lovely my new olive mix cushions, they make my bland sofa look and feel so much more luxurious.

Valorada con 2 estrellas sobre 5

Cushion covers are very pretty, but the inserts have an extremely strong animal smell that does not go away. Not what you expect when you spend ~300£ at all, very disappointing

Valorada con 5 estrellas sobre 5

Over the moon with my Olive and Blush collection linen feather filled cushions - perfect for my newly decorated bedroom in shades of mauve and plum with oak furniture and a deep rose blush velvet head... Ver más

Valorada con 5 estrellas sobre 5

Made 2 orders in 2 weeks I love them that much! Love the inspiration on their website. Makes life so much easier seeing the cushions in combinations. I ordered the covers both times and got inserts my... Ver más

Información sobre la empresa

  1. Tienda de decoración e interiorismo
  2. también en la categoría
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de muebles
  6. Tienda de muebles para dormitorio
  7. Tienda de ropa de cama

Escrito por la empresa

Founded in 2021 by the visionary Annie Johnson, Ellenvale Interiors stands as a beacon of style and sophistication in the realm of soft furnishings. The inception of this online store was not just a business venture for Annie; it was a passion project driven by a desire to blend the timeless charm of English country designs with the modern aesthetics of today. The dedication to creating a seamless and enjoyable shopping experience led to the establishment of Ellenvale Interiors as a go-to destination for those seeking the latest trends in interior design.


Información de contacto

Soft furnishings for all homes...

Shop our wide range of modern country soft furnishings

4,6

Excelente

TrustScore: 4.5 sobre 5

511 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 61% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(511)

183 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Gorgeous cushions

Gorgeous cushions! I also like how i was stuck between choosing and they help with deciding the best match for you. Will be coming back in the future

31 de octubre de 2025
Logotipo de Ellenvale Interiors

Respuesta de Ellenvale Interiors

Thank you for the review Jo. We are glad to hear that you love your cushions, and that you were happy with the styling service that you received. We can't wait to see what else you order.

Team Ellenvale xx

Valorada con 5 estrellas sobre 5

Excellent service and quality!

Excellent service and quality!

30 de octubre de 2025
Logotipo de Ellenvale Interiors

Respuesta de Ellenvale Interiors

Thank you for your lovely review Emily. We are so glad to hear you were happy with the service and quality of products.

Team Ellenvale xx

Valorada con 3 estrellas sobre 5

Very hard to contact to cancel an order…

Very hard to contact to cancel an order quickly

27 de octubre de 2025
Opinión espontánea
Logotipo de Ellenvale Interiors

Respuesta de Ellenvale Interiors

Hi Donna,

Thank you for reaching out. We can see that your email was sent on Saturday morning. Please note that our customer service team operates Monday to Friday and will always aim to respond within 24 hours during those business days.

As orders are processed immediately through our warehouse team, we’re unfortunately unable to accept cancellations once an order has been placed.

We appreciate your understanding.

Many thanks.

Valorada con 1 estrellas sobre 5

LIE TO CUSTOMERS - POLYESTER CHEAP COVERS

The quality is really cheap, and they lie in their descriptions. None of the materials are actually 100% cotton, I took them to an actual accredited store who could check the fabric and confirmed it was polyester. STOP lying to your customers and get trained in customer services pls

13 de octubre de 2025
Opinión espontánea
Logotipo de Ellenvale Interiors

Respuesta de Ellenvale Interiors

Hi Ivy I.

We take all feedback seriously, though we are concerned to read your comments, after checking our records, we have no order or correspondence under your name. We would therefore urge you to contact us directly at customerservice@ellenvaleinteriors.com so we can investigate this matter fully.

Ellenvale Interiors is an accredited business with many years of experience and product knowledge in the home interiors industry. All of our items undergo extensive quality and material testing, ensuring they meet the high standards our customers expect, a process that many others in the industry unfortunately do not follow.

We stand by the accuracy of our product descriptions and the quality of our fabrics. If you do have genuine concerns or evidence relating to a specific order, please reach out so we can review it properly.

Kind regards,
The Ellenvale Interiors Team

Valorada con 5 estrellas sobre 5

Such good quality cushion covers and…

Such good quality cushion covers and inserts, the cushions are so soft they feel like a cloud I couldn’t recommend more! The patterns are so cute and no pilling issues on the cushion covers either very happy with my purchase 😊

9 de octubre de 2025
Logotipo de Ellenvale Interiors

Respuesta de Ellenvale Interiors

Thanks for your lovely review Tegan. We are thrilled to hear that you're happy with the quality of your cushions.

Team Ellenvale xx

Valorada con 5 estrellas sobre 5

Happy customer!

The choice of products is what first attracted me to this brand. There’s nothing like them on the high street or you need to pay an absolute fortune from Etsy. The three different styles of cushion covers Ive chose fit elegantly into my bedroom and when the products arrived the quality was far better than I expected. The sizes are accurate and fitted my 6 cushions perfectly. Will definitely buy from you again as they are great value for money considering they were exactly what I was looking for at an affordable price. Arrived promptly and packaged well. Very happy customer.

6 de octubre de 2025
Logotipo de Ellenvale Interiors

Respuesta de Ellenvale Interiors

Thank you for such a great review Rebecca.
I am thrilled to hear that you loved our wide selection of cushions, as well as the quality and speedy delivery. We can't wait to see what else you order.

Team Ellenvale xx

Valorada con 5 estrellas sobre 5

Excellent quality fantastic prices

Excellent quality fantastic prices. A beautiful bedspread that's looks triple the price. Thank you Ellenvale. 😊

6 de octubre de 2025
Logotipo de Ellenvale Interiors

Respuesta de Ellenvale Interiors

Thank you for the fabulous review Heather.
We really appreciate your feedback and are glad to hear that you loved the quality of the products.

Team Ellenvale xx

Valorada con 5 estrellas sobre 5

Love love love!

LOVE my cushions from Ellenvale. I have five now - three cover-only and two with a cushion pad - and the quality is excellent. Love that you can easily just buy a cover so the cushion pads I already have can be reused. I love the designs and I especially love the suggested pairings on the site. My sofa looks so sofisticated now! 😁 Also dispatch and delivery were super quick!

9 de octubre de 2025
Logotipo de Ellenvale Interiors

Respuesta de Ellenvale Interiors

Thank you for the fab review Eleanor.
We are thrilled to hear that you love the quality of the items and find the site easy to shop on. Thank you for your ongoing custom.

Team Ellenvale xx

Valorada con 5 estrellas sobre 5

Gorgeous cushions

Gorgeous cushions - so happy with them

9 de octubre de 2025
Logotipo de Ellenvale Interiors

Respuesta de Ellenvale Interiors

We are thrilled to hear that you love your cushions! Thank you for taking the time to leave a review.

Team Ellenvale xx

Valorada con 5 estrellas sobre 5

Amazing quality cushions so worth the…

Amazing quality cushions so worth the price!!

8 de octubre de 2025
Logotipo de Ellenvale Interiors

Respuesta de Ellenvale Interiors

Thanks for the lovely review! We are happy to hear that you love the quality of the cushions for the value.

Team Ellenvale xx

Valorada con 5 estrellas sobre 5

A lovely business

A wonderful company, super high quality and quick delivery!

2 de octubre de 2025
Logotipo de Ellenvale Interiors

Respuesta de Ellenvale Interiors

Thanks for the fab review Nicole.
We are glad you liked the quality of the products and fast delivery xx

Valorada con 5 estrellas sobre 5

Great customer service- friendly

Great customer service- friendly, professional and quick! Loved the experience and items I purchased are great quality.

6 de octubre de 2025
Logotipo de Ellenvale Interiors

Respuesta de Ellenvale Interiors

Thank you for the lovely review Karolina. We are happy to hear that you were happy with the customer service received & the quality of the items.

Team Ellenvale xx

Valorada con 2 estrellas sobre 5

Expensive returns delivery (you pay…

Expensive returns delivery (you pay both ways which is a bit of a shame). Can’t return sale items, also a bit of a shame as it’s not easy to tell online if you’ll like something so I’m about £30 down in non return items. I knew I couldn’t return beforehand and risked it - shouldn’t have. Linen covers don’t have zips which I wasn’t aware of and am not a fan of (customer services did explain once I raised it but would be good for it to be explained on listing. Not yet received refund but returned on Saturday so a bit slow on that front too. Bit disappointed all round - found that all items looked better online than in real life. Quick delivery though and good communication as positives.

1 de octubre de 2025
Logotipo de Ellenvale Interiors

Respuesta de Ellenvale Interiors

Hi Emily.

Thank you for taking the time to leave your feedback, we really appreciate you sharing your experience.

As a small business, we do our best to keep our prices competitive while maintaining the quality and service our customers expect. Unfortunately, we aren’t able to cover return postage costs, especially for larger parcels, as this would significantly impact our ability to offer fair pricing across our range. However, we do provide a dedicated returns portal to help simplify the process and absorb part of the cost on behalf of our customers.

Refunds are processed promptly once items reach our warehouse, but there can sometimes be a short delay depending on courier delivery times. Please rest assured this is being handled as quickly as possible and always within 48 hours of landing in our warehouse.

We’re pleased to hear you were happy with the delivery speed and communication, and we truly appreciate your support of our small business.

Valorada con 5 estrellas sobre 5

Excellemt customer service

Excellemt customer service. Prompt delivrty.

3 de octubre de 2025
Logotipo de Ellenvale Interiors

Respuesta de Ellenvale Interiors

Thank you for the lovely review Janice. We are happy to hear that you were happy with the customer service & quick delivery.

Team Ellenvale xx

Valorada con 5 estrellas sobre 5

The perfect final touch

Gorgeous well made cushions that are the perfect finishing touch to my bedroom. Delivery was quick and easy, no complaints

30 de septiembre de 2025
Logotipo de Ellenvale Interiors

Respuesta de Ellenvale Interiors

Thank you for the review! We are glad to hear that you're happy with the quality of the cushions & fast delivery.

Team Ellenvale xx

Valorada con 5 estrellas sobre 5

I am in love with my throw

I am in love with my throw, it’s my new TikTok show and tell background 🤭
I just wished it came with matching pillow cases

30 de septiembre de 2025
Logotipo de Ellenvale Interiors

Respuesta de Ellenvale Interiors

Thanks for the lovely feedback Roslyne. Which throw was it? We may be able to develop matching pillows !!

Team Ellenvale xx

Valorada con 5 estrellas sobre 5

Lovely pillows, lovely customer service

10/10 experience!

I will be coming back!

2 de octubre de 2025
Logotipo de Ellenvale Interiors

Respuesta de Ellenvale Interiors

Thanks for the fab review Ella.
We are glad you had a 10/10 experience. We can't wait to see what else you order.

Team Ellenvale xx

Valorada con 5 estrellas sobre 5

Beautiful cushions with exceptional…

Beautiful cushions with exceptional customer service and quick delivery

1 de octubre de 2025
Logotipo de Ellenvale Interiors

Respuesta de Ellenvale Interiors

Thanks for the lovely review Elaine. We are thrilled to hear that you love your cushions and were happy with the customer service and fast delivery.

Team Ellenvale xx

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más