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Elliott Jarvis Cars Opiniones 341

TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I’ve just had some work completed on a car I purchased around 6 months ago from Elliott Jarvis. Due to the 12 months warranty they offer, this work was carried out under warranty with no cost to mysel... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I honestly wish I could give Matt and Steve more than 5 stars, my experience with them has been outstanding! I was after my very first car and after finding one I liked nothing has been too much tro... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought few days a car from them.Is a very respectful company,doing their promises as they said and answering to all your questions you have about your car.Very helpful and trusted guys.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The service was outstanding They were very helpful and guided me through the process. I got a years warranty and when I went to pick up the car it had a big red bow on it! And I got a bottle of b... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Concesionario de automóviles usados
  2. Concesionario de autos
  3. Concesionario de vehículos de motor

Escrito por la empresa

Here at Elliott Jarvis Cars we want to provide you with a quality service that you can trust when purchasing your used car. With 45 years experience in the motor trade, we will put you at the heart of the process when buying your car, so that you can have complete confidence in your purchase with us. We are a family run business and understand the importance of having a car you can rely on and all our cars come with a multi-point check, 12 months MOT, 12 months AA Roadside assistance and a 6 month warranty as standard. WE WANT TO HELP YOU BUY THE CAR YOU WANT, NOT SELL YOU THE CAR YOU DON’T!!!

12 Month Warranty on all of our cars!

Complete Peace of Mind Package

Complete Peace of Mind Package
All of our Cars come with: 12 Months Warranty Premium Parts & Labour, 12 Months AA Breakdown Cover, Fresh Clean MOT, and a New Service

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

341 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

5 star service

I honestly wish I could give Matt and Steve more than 5 stars, my experience with them has been outstanding! I was after my very first car and after finding one I liked nothing has been too much trouble for them. Despite them being in Plymouth and me being in Liverpool they answered all my questions so quickly, set up a video call to show me the car, delivered it to my house and have just been so honest and friendly - a godsend for someone who is just starting out in the car world!
The car arrived exactly as described, so clean, so tidy, with all the paperwork and even a bottle of prosecco!
I cannot thank you both enough, I think I'll be getting all my future cars from you guys. Thank you Matt and Steve!

15 de abril de 2026
Opinión espontánea
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Respuesta de Elliott Jarvis Cars

Thank you Louise and it was a pleasure to look after you, enjoy the car and good luck with your test.
Matt & Steve

Valorada con 5 estrellas sobre 5

*****

The service was outstanding
They were very helpful and guided me through the process. I got a years warranty and when I went to pick up the car it had a big red bow on it! And I got a bottle of bubbly!
Highly recommend anyone to purchase a car from this garage

17 de abril de 2026
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Respuesta de Elliott Jarvis Cars

Thanks Lisa we really appreciate the great review and we hope you enjoy your car.
Matt & Steve

Valorada con 5 estrellas sobre 5

12 Month warranty

I’ve just had some work completed on a car I purchased around 6 months ago from Elliott Jarvis. Due to the 12 months warranty they offer, this work was carried out under warranty with no cost to myself. This is why I’d recommend Elliott Jarvis due to their after sales care and 12 months warranty which is rare around used car dealerships. Cheers Matt & Steve.

10 de abril de 2026
Opinión espontánea
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Respuesta de Elliott Jarvis Cars

Hi Iain
Thanks for the great review and we are glad we could assist in handling your warranty claim and making the process easy for you.
Matt & Steve

Valorada con 5 estrellas sobre 5

I bought few days a car from them.Is a…

I bought few days a car from them.Is a very respectful company,doing their promises as they said and answering to all your questions you have about your car.Very helpful and trusted guys.

15 de abril de 2026
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Respuesta de Elliott Jarvis Cars

Thanks Madalina we really appreciate the lovely review and hope you enjoy your car.
Matt & Steve

Valorada con 3 estrellas sobre 5

Car was complete disappointment

Purchased a Nissan Quasqai in July 2025 for £8000+- sales and service was exceptional however ..... within a month the clutch went (i was told on purchase cars have different bite points perhaps they knew it was going or bad luck maybe)- cost £1000 to repair, since then multiple minor issues which we fixed (including battery replacement, issues with wheel alignment to name just two)- now the whole middle console needs replacing quoted at £3,500+ to repair, needless to say not worth doing therefore the car has now (less than a year on) been valued at around the £1000 mark... nothing has been covered by the warranty which was sold with the car because the service hx which I was told hadn't arrived in the post simply does not exist and therefore is not covered by the £300 policy. Buyer beware the warranty company used do everything they can not to pay out and are known for doing so by the garages local to me where I have been taking the car to be fixed due to not being local to Plymouth. MOT this month and i've already been told more work will be required to get it to pass - absolute money pit of a car and for what I paid i was hoping it would have been an upgrade not a complete downgrade on the car i traded it for or at the very least drove well without issues for a year.
Very disappointed overall. I won't be returning in future.

In response - there isn't a case because the company declined it, DESPITE APPROVAL ON THE PHONE, stating the warranty is not valid for the reason stated above, previously when I have called them about other issues they stated it was a wear and tear issue ..... it covers NOTHING and is therefore worthless!

5 de julio de 2025
Opinión espontánea
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Respuesta de Elliott Jarvis Cars

Hi Michelle
We are really sorry to hear about your experience and certainly not what we normally find with our warranty company.
I have checked our system and cant see a warranty case on there? Perhaps if you can contact us we will try and get our area manager involved to help find the claim and see what can be done.
Sorry again and please come back to us so that we can try and help.
Matt & Steve

Appreciate the frustration and more than happy to try and assist if you want to give us a call.

Valorada con 5 estrellas sobre 5

5 Star

Excellent, honest communication. Car was delivered with full MOT, spotlessly clean and with a bottle of bubbly! They took away all the stress of buying a car. They sorted tax and offered AA discount. Fantastic service.

19 de marzo de 2026
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Respuesta de Elliott Jarvis Cars

Thank you for the 5 Star review and we are glad you enjoyed your experience.
Matt & Steve

Valorada con 5 estrellas sobre 5

Absolutely fantastic service from the…

Absolutely fantastic service from the lads at Elliott Jarvis. Nothing was too much trouble and the skoda i bought from there has been top notch. 10/10 would highly recommend amd would definitely buy another car from them.

18 de marzo de 2026
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Respuesta de Elliott Jarvis Cars

Thanks Danny for the brilliant review and enjoy your car.
Matt & Steve

Valorada con 5 estrellas sobre 5

Car sales how it should be!!!!

These guys are passionate about doing it right, car supplied with full mot, 12 month warranty and 12 months AA roadside assistance. Communication was excellent, a real professional outfit, I wouldn't hesitate to purchase from them again, highly recommended. Thank you!

18 de marzo de 2026
Opinión espontánea
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Respuesta de Elliott Jarvis Cars

Thanks Bill for your kind review. We really hope you love your new car and it was an absolute pleasure to deal with you. Steve & Matt

Valorada con 5 estrellas sobre 5

Fantastic company!!!

Had a fantastic experience purchasing my car with Elliott Jarvis Cars. I had a very short time frame and they were brilliant at working with my schedule so I could have my new car in time. On arrival to pick up my car there was a bow on it and a lovely bottle of fizz as a gift. These extra touches were very thoughtful. I can't recommend them enough. They were respectful, friendly and a lovely company. I would absolutely go to them again in the future!!!

10 de marzo de 2026
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Respuesta de Elliott Jarvis Cars

Thanks Christine for the amazing review and enjoy your new car.
Matt & Steve

Valorada con 5 estrellas sobre 5

Really easy experience

Really easy experience, never bought a car online before, Matt made the whole thing easy from start to finish.

26 de febrero de 2026
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Respuesta de Elliott Jarvis Cars

Thank you for your review Neil, we are really pleased that you enjoyed your experience with us. Matt & Steve

Valorada con 5 estrellas sobre 5

Professional and experienced

Bought a car from Elliott Jarvis cars a few days ago, and the whole process was made very easy and stree free due to ( I delt with Steve) the professionalism of the guys down there. The cars are great and they (if you know what I mean...) just do things the right way.
Would highly recommend to friends and family and also to others.
The boys are very friendly and always there to answer any questions you may have no matter what time of day it is.
Great job chaps.

14 de febrero de 2026
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Respuesta de Elliott Jarvis Cars

Thank you Dave and we really appreciate your feedback and future recommendations. Steve & Matt

Valorada con 5 estrellas sobre 5

What an incredible garage

What an incredible garage, wish I'd found them ages ago. Bought my son his first car, they were amazing, making him feel special.. Arrived to collect it and it was parked up with a big bow on it. 5* review.

29 de enero de 2026
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Respuesta de Elliott Jarvis Cars

Thanks Sara for the amazing review and we hope your son enjoys the car!
Matt & Steve

Valorada con 1 estrellas sobre 5

Dishonest and disgraceful

Dishonest and disgraceful. They tell you that the car will have a clean MOT, including advisories. I believed them. I brought a car Vauxhall Insignia Tourer (Estate). The MOT said there was rust under the car. I asked them to make sure this was done. They said they would.

So I got the and took it to a TRUSTED garage. We looked underneath. I was shocked, to say the least. So much rust.
I immediately took the car back, I was refunded all costs. But it's the principal.

Not only that, when I dropped in the V5 (proof of ownership), they had already sold the car. They didn't even own it. I did. Couldn't believe it. Would not recommend this place. Whoever purchased the car, it will only take about 4hours labour to get the rust fixed, but it was principal for me. What else could be wrong with the car

10 de enero de 2026
Opinión espontánea
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Respuesta de Elliott Jarvis Cars

We completely agree with what you have to say and can only apologise for your experience.
We had instructed the workshop we use to carry out our work to get the treatment done as agreed with you before your collection.
They unfortunately missed this and didn't do the work, we have spoken to them to ensure that this doesn't happen again.
However at the same time we are also realists and understand that mistakes happen.
They have subsequently done the work hence the car being resold, obviously we refunded you immediately and took the car back so that's why we could resell it and obviously can't help the popularity of the car and the speed of it selling again.
Once again we apologise for your experience as we pride ourselves on looking after our customers and always doing the right thing.
Matt & Steve

Valorada con 5 estrellas sobre 5

Fantastic.

After a bad experience with another dealership i eventually found Elliott Jarvis cars. From the moment I step inside their showroom to the time I drove out in my new car i felt i had found a honest, trustworthy, professional, friendly dealership. Having been to so many other places beforehand i had almost given up on finding another vehicle. The whole team at Elliott Jarvis cars were first class...highly recommend.

29 de enero de 2026
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Respuesta de Elliott Jarvis Cars

Thanks Jaki for the amazing review and I am so glad we could look after you and we hope you enjoy your amazing new car.
Matt & Steve

Valorada con 5 estrellas sobre 5

Recently brought a vehicle

Recently brought a vehicle - service was spot on. Very friendly and no pressure selling. Relaxed and honest. No quibbles when asking for other info and request others items to be reviewed and amended before purchase.

31 de enero de 2026
Opinión espontánea
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Respuesta de Elliott Jarvis Cars

Thank you for the great review and we are glad we could help, enjoy your car.
Matt & Steve

Valorada con 5 estrellas sobre 5

100% recommend

The guys were very professional, friendly and welcoming. Within 10 minutes we had a tea/coffee in our hands while we looked at the car as it was freezing. They were informative and helpful without being pushy and were sympathetic to our situation. Made the process easy and felt very looked after.

22 de diciembre de 2025
Opinión espontánea
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Respuesta de Elliott Jarvis Cars

Thank you for the lovely review and we hope you are enjoying your lovely new car.
Matt & Steve

Valorada con 5 estrellas sobre 5

Great service from start to finish

Great service from start to finish. They were very empathetic about scrapping my old car, which really meant a-lot. I’m so excited about my new car, and they took the time to show me the whole dashboard and explain how everything works, they were on it the entire time- professional kind, and genuinely helpful. Highly recommend!

22 de enero de 2026
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Respuesta de Elliott Jarvis Cars

Thanks Sharon and you truly deserve such a lovely car.
Matt & Steve

Valorada con 5 estrellas sobre 5

Very pleased with the service I was…

Very pleased with the service I was made to feel was a person not just another customer.
Going that little extra makes it all the better to buy a car
Any questions I had was made to feel like it was not no problem at all

14 de enero de 2026
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Respuesta de Elliott Jarvis Cars

Thanks for the amazing review and enjoy the car.
Matt & Steve

Valorada con 5 estrellas sobre 5

Thank you so much for a wonderful…

Thank you so much for a wonderful experience. I don’t really enjoy changing my car but this really was a great experience. Steve and Matt are so friendly and made me feel at ease immediately. I asked a million questions and they answered every one. My new car is fantastic and just what we needed for our family. Thank you so much for making this an enjoyable experience rather than a hassle. Love the bubbles 🥂🥂thank you ☺️

15 de enero de 2026
Opinión espontánea
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Respuesta de Elliott Jarvis Cars

Thank you for the brilliant Review and we really do love and take great pride in receiving this type of feedback, enjoy your car and the bubbles!
Matt & Steve

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