elta-courier.gr Opiniones 27

Terrible service and no interest to assist at all.

I waiting for a package that has arrived at the main warehouse in Athens on 15 July, and it has been two weeks and no further info has been received.

No one answers any phone. When I managed to speak with someone today (i.e. after two weeks), they confirmed that the package is there and that they do not know when it will move due to "workload", and that I should send an email so that someone sees it and maybe it gets prioritised, and there is nothing else they can do nor provide an estimated time of delivery.

Ουρά απ'έξω, αλά όποιος έχει παραλαβή, λέει με τη σειρά του Νούμερο και εξυπηρετείται.
Προυπόθεση να έχεις βάλει τον Αριθμό σου στο σάητ, και να ξέρεις σε ποιο κατάστημα έχει φτάσει.

I want to sincerely thank ELTA and especially their support team for the incredible assistance I received. My situation was a bit complicated, as I live abroad and couldn’t be there in person to handle the customs process. Despite that, their team patiently guided me through every step, responded to my emails, and made sure my parcel wouldn’t be returned.

They went above and beyond, and thanks to them, I’m finally receiving my package. I truly, truly appreciate their professionalism, kindness, and the human approach they showed throughout.

I know their rating might not reflect it, but my experience was excellent—and I will absolutely recommend ELTA to others. Thank you again for everything!

among the worst couriers for Greece.
They lie about coming by the house. They never ring the bell, they never leave a note, because they never come by. On the phone they say they came by and noone answered the door. They expect you to go to them to pick up your parcel. Tragic

They keep lying to me about not finding me at home. But they never leave a note to prove they actually came. So, they force you to go to the depot to get it yourself.

j'ai remis à la poste de Bourg en bresse le 11/12/2023 un colis pour la grece envoyé en colissimo.Numero de bordereau CC069350363FR Un mois plus tard le colis n'est toujours pas livré à son destinataire. La poste grecque et Elta courier se partagent les taches mais sont aussi mauvais l'un que l'autre. Le colis est en Grece depuis le 14.12.Avant hier le suivi s'arrêtait au 9,01,24 au matin. Le colis devait partir en livraison. Mais hier soir changement: le suivi ne va pas plus loin que le 21,12,23. Le destinataire les a contacté aujourd'hui : ils annoncent une livraison peut etre dans une semaine. Comment la poste francaise qui est serieuse peut elle oser travailler avec de tels partenaires incompétents et laxistes qui font honte à la profession de transporteur?

Πολύ καλή εξυπηρέτηση από την υπηρεσία Πόρτα-Πόρτα και παράδοση αποστολών στα αναμενόμενα χρονικά διαστήματα 1 - 2 εργάσιμων ημερών ακόμα και στην Εύβοια που υστερεί στις υπηρεσίες Courier. Επίσης δυνατότητα αξιόπιστης αναλυτικής παρακολούθησης αποστολής online από τα ΕΛΤΑ courier