Emerald Blinds and Curtains Opiniones 

444
TrustScore: 4.5 sobre 5

4,3

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Replacement for a broken blind quick turnround and very quick to respond to my query about previous blind size and handle position. only one slight wrinkle holes in top of blind to take braket missing... Ver más

Valorada con 1 estrellas sobre 5

Items didn’t arrive. Called before leaving a review but since then have received several unhelpful emails from sales manager disputing what was said on the call. They offered to share transcripts of... Ver más

Valorada con 5 estrellas sobre 5

Received my perfect fit shutters today and they are stunning,well made and better priced than anywhere else I could find. Little hiccup over sizing on my part but quickly resolved. Payed a small amoun... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered 5 Perfect Fits for Bifolds. Great service from Shaun. Was unsure on how to measure as video did not make 100% clear due to square beading. Contacted Emerald for advice and pointed in right dir... Ver más

Información sobre la empresa

  1. Tienda de cortinas
  2. Tienda de persianas

Escrito por la empresa

Specialists in made to measure Curtains, Blinds and Fabrics.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

444 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 50% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,3

Todas las opiniones

(444)

6 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Unfortunately on both blinds the chain…

Unfortunately on both blinds the chain had not been put on correctly, we had to dismantle and work out how to reattach correctly. We did get help from Emerald blinds but it’s wasn’t straightforward and we shouldn’t have had to do this.

9 de febrero de 2024
Valorada con 5 estrellas sobre 5

Brilliant service and a fantastic…

Brilliant service and a fantastic quality blind. Really don’t need to say any more. If you are looking for a quality product great service and good value for money then this is the company to use. If I could give them more than five stars I would.

2 de febrero de 2024
Logotipo de Emerald Blinds and Curtains

Respuesta de Emerald Blinds and Curtains

Thankyou for your kind review

Valorada con 5 estrellas sobre 5

Fantastic!

Good customer service and communication. The blinds arrived promptly, look lovely, fit as desired and are pattern matched really well.

30 de enero de 2024
Valorada con 5 estrellas sobre 5

Amazing 🤩

Amazing 🤩
So lovely and bright now, I had a bay window and four other windows all different sizes, measured and re measured, spoke to the customer care for advice, really helpful.
When they arrived sooner than expected 🤩 had to phone for a little advice on the bay window, but pretty straightforward and again very helpful assistant!!
To sum up quite a easy process and a lot cheaper than the local shop who wanted more than double the price just for the bay window!

30 de enero de 2024
Valorada con 1 estrellas sobre 5

Avoid. Poor customer service. Not a great product and very rude!!Rude

Rude - was told to "shut up "!! Poor customer service.
The ordering was straightforward, and delivery was within stated time. However, the fitting brackets were not included in the delivery. I contacted the company who sent them out next day delivery.
Unfortunately I was sent 13 the correct size and 3 the wrong size. When fitted the top brackets do not clip into the shutter but sit on top, making the shutters wobbly. I contacted them again on online chat and explained, politely, that I was frustrated at the poor service, and the fact they are wobbly. The guy ( Shaun) rang me and said I wasn't "speaking very nicely on chat, saying it was poor service "! I said I had been polite ( I have screenshots) and it WAS poor service. As a company they should be saying, yes, on this occasion we haven't done our best, not complaining that I'm saying it was poor service. He then said " if you would just shut up!". Unbelievable!!!
I have 3 doors and 12 other windows I am going to get shutters for, but certainly not with this company!!

Response to company's reply- so if a customer is speaking and you " can't get a word in", it's acceptable to tell them to "shut up"? Your responses to negative reviews show your immaturity in dealing with customer complaints and you always blame the customer!

27 de febrero de 2024
Opinión espontánea
Logotipo de Emerald Blinds and Curtains

Respuesta de Emerald Blinds and Curtains

There is always 2 sides to every story, as i was trying to explain to you but couldnt get a word in !!!! our customers service, quality products and reviews speak for themselves, check them out.

Valorada con 5 estrellas sobre 5

Great service

Great service. Delivered on time and the blinds were well packaged and in perfect condition on arrival. Easy to fit and look great in the bathroom.

27 de enero de 2024
Logotipo de Emerald Blinds and Curtains

Respuesta de Emerald Blinds and Curtains

Thankyou for your review

Valorada con 5 estrellas sobre 5

Really delighted With the quality of a…

Really delighted With the quality of a roller blind ordered for our kitchen. Ideal fabric for a kitchen,heavy duty and stylish. Easy to fit. We would definitely recommend both the product and service.

23 de febrero de 2024
Opinión espontánea
Logotipo de Emerald Blinds and Curtains

Respuesta de Emerald Blinds and Curtains

Thats Great Thankyou for your review

Valorada con 5 estrellas sobre 5

No screw roller blinds

I wanted to buy roller blinds that didn't need screw fittings. After visiting a few sites comparing prices I discovered Emerald. I ordered 2 blinds for my bathroom. Delivery time was approx 2 weeks and well worth waiting for. The blinds arrived very well packaged. The fitting of them was very easy and fit very well. The cassette which hides the top of the roller expands at the sides to fit the recess of the window. My husband complemented the design of this product. Which I have to say is unusual as he generally finds fault being a precision engineer. So an excellent product in our book. Emerald kept us informed and their prices were very good.

25 de enero de 2024
Logotipo de Emerald Blinds and Curtains

Respuesta de Emerald Blinds and Curtains

Glad you are happy especially your hubby, great comment from a engineer, thankyou for your review

Valorada con 5 estrellas sobre 5

Smooth and easy process

Easy to order - very helpful phone call followed by online order. Chose a "no drill" bathroom which arrived within the delivery window and was a doddle to fit. All very smooth and simple.

17 de enero de 2024
Valorada con 5 estrellas sobre 5

Great customer service

I ordered 2 blinds for our French doors from our local blinds shop, fitted them and was happy enough to go back but for a further 18 blinds they were far to expensive, ordered a sample from emerald blinds which looked like a good match,emerald blinds supplied me with 18 blinds on time and were a perfect match when fitted, would definitely recommend and will use them again , thanks

15 de febrero de 2024
Opinión espontánea
Logotipo de Emerald Blinds and Curtains

Respuesta de Emerald Blinds and Curtains

Excellent, we aim to provide top quality products and a service that matches, thankyou for your review

Valorada con 5 estrellas sobre 5

So easy and quick to install

Took delivery of a pair of Grip-Fit roller blinds today. Delivered within the timescale promised and the quality is top-notch.

So easy are they to install that it took me less time to put them up than it did to order them.

Would definitely use again.

13 de febrero de 2024
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más