EMG Solicitors Opiniones 

51
TrustScore: 3.5 sobre 5

3,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We used EMG recently to sell a property, this is the 2nd time within 3 years to use EMG and yet again they did not diasppoint. Every call answered and any call missed was always returned. Helen, S... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We used Emg solicitors to sell our home and purchase another very recently. Callum and his team were amazing. They never failed to answer or return a call, they kept us updated throughout. They absolu... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Unfortunately my mums house buyers used these solicitors and they were awful! No communication from them for weeks at a time . They gave the ok to move then said they weren’t ready costing us money... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We used Richard Swinbank's team (Paige and Susan) to help us sell a property in Saltburn. From start to finish they were professional, friendly and their experience in just getting things done shone... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Estudio de abogados
  2. Abogado especializado en transacciones inmobiliarias
  3. Abogado especializado en derecho laboral
  4. Abogado especializado en planificación de la situación patrimonial
  5. Abogado de derecho de familia
  6. Servicios legales

Escrito por la empresa

We are an award winning Legal 500 law firm with offices across the North but acting nationally. We specialise in Court of Protection, Deputyships, Education Law, Family Law, Family Mediation, Mental Health Law, Residential Conveyancing, Dispute Resolution, Employment Law and Wills, Trusts & Probate.


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

51 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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3,6

Todas las opiniones

(51)

9 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I was refered to these people when I…

I was refered to these people when I applied for my mortgage. They made a mistake on my documents and never fixed it. Apart of that they were not in a reasonable communication, quite often ignored my attempts to take them doing what they were supposed to and at the top of that behaved in an arrogant and disrespectful way.

Should I recommend them? No. I deeply regret of using such a company.

With regards to the pointless response below - one more proof to how reliable and professional these people are. I'm the client and the case was reported multiple times to them. They showed their arrogance and lack of motivation to respect their customers. At the top - the silly response below. :)

Thanks but thanks. Next time will use another company!

10 de noviembre de 2022
Opinión espontánea
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Respuesta de EMG Solicitors

Dear George, thank you for your feedback and I am sorry that you have been dissatisfied with our service. Due to client confidentiality we cannot discuss your matter in a public forum, but I am contacting you privately to resolve any outstanding queries.
Many thanks
Emma Gaudern (Complaints Manager)

Valorada con 5 estrellas sobre 5

EMG are Miracle Workers

What can I say except EMG are Miracle works. Truly I came to them after a horrific experience with previous solicitors. The sale of my flat was hanging in the balance and I had lost faith in everything.But Callum from EMG swooped in and saved the day (and my sanity) even though im based in London it was all done remotely and seamlessly

From updates from the wonderful team (janet, Victoria, Callum) to working with the estate agents I was well informed. And knew that my case was in the safest hands

EMG were like that reassuring hug that makes everything better.

Professional and above and beyond in service I wouldn't hesitate in choosing them again or in recommending them

Happy to say finally completed and exchanged on the 14th September and so so grateful for the team :)

14 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Making wills

We had a very swift, easy process making our wills with Michael Cattermole who was very approachable and extremely knowledgeable. He explained everything to us clearly and always kept us fully informed throughout proceedings. Many thanks.

7 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Michelle & Baljinder ⭐️⭐️⭐️⭐️⭐️

Exceptionally professional with brilliant client care.

Baljinder and Michelle worked exceptionally hard on the sale of my apartment which was complicated by some matters pertaining to the lease and a change of hands on the other side. They understood it was an emotive sale for me and demonstrated compassion and patience throughout. Michelle is exceptional and I’m extremely grateful to have had her guiding me through the process. Wouldn’t hesitate to recommend.

16 de mayo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Recently I needed to update myself and my wife’s wills that EMG had previously drawn up for us.
This was carried out speedily and efficiently. We were given the option to come into the office or have the paperwork sent out to us.
My thanks to Samantha Edward and Kerry Laine.

3 de noviembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

They Just Dont Care

I find the response to my previous review disappointing to say the least. It just shows how seriously this firm of solicitors takes reviews and the feelings of their customers, they obviously didn't even read my review as they state that they didn't act on my behalf so they couldn't comment further.

They did act on my behalf. There were two separate issues, firstly the divorce, where they acted on my ex wife's behalf. But they acted for both my ex wife and I on the sale of the family home. They were two completely different things

Maybe they don't understand how the law works and that's why they tried to keep money from the sale of the house and use it to pay for the fees for the divorce. Maybe they think that they were only dealing on my ex wife's behalf.

I would have thought that someone with Julia Middleton's alleged years of experience would have been to differentiate the two. Julia Middleton wasn't even supposed to be involved with the sale of the house, the solicitor involved was Richard Swinbank. However Julia Middleton saw fit to withhold funds from the sale of the house, to pay the divorce costs. It was nothing to do with her.

Like I said in my earlier review I was very well compensated financially by EMG, so they obviously knew they were in the wrong. However it took a lot of effort and perseverance to get to the conclusion I did.

Not everyone will challenge a solicitor, after all they act within the law, but in this case Julia Middleton didn't (in my view). If I can save just one person the agony of dealing with Julia Middleton then these reviews have been well worth the effort. The woman thinks she can do what she wants and is a bully for want of a better word.... steer well clear

15 de abril de 2021
Opinión espontánea
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Respuesta de EMG Solicitors

Dear Mr Brown,

Thank you for your feedback. As we strive to provide the highest levels of customer service, it is disappointing to read your review. I am unable to reply in a public forum as to do so would breach our duty of confidentiality to you. However, I am grateful to you for confirming that your issue was resolved to your satisfaction.

Warm wishes,
Emma Gaudern

Valorada con 1 estrellas sobre 5

I really would not recommend EMG…

I really would not recommend EMG solicitors to anyone looking for Court of Protection work. One star for the fact I was given a call back. Very unprofessional and rude. Charlotte Greenwell who is a trainee solicitor won't go far with the sort of attitude I had to deal with.

12 de abril de 2021
Opinión espontánea
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Respuesta de EMG Solicitors

Dear Miss Reed,

We are sorry that we could not take your case on and we wish you all the best for the future.

We take all client feedback seriously and will look in to your comments further.

EMG Solicitors

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