Employment Innovations by Employment Hero Opiniones 

168
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Starting a business is daunting enough, but managing payroll, leave and super payments makes things a bit more complicated. We have used Employment Innovations for the last 5 years and they have b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our Accountant who processed payroll had to exit our company due to health reasons more or less immediately. We have used Employment Hero and were not too impressed with their support but since we sta... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

i always have a great experience when needing to get in touch with EI.Jackson is always friendly and efficient. Ratika is amazing, and together we work well with our weekly payroll, keeping each other... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We receive detailed expert advice, delivered in a timely mannor. HR issues often need to be addressed immediately. Employment innovations have always come back to us quickly, they have also been... Ver más

Información sobre la empresa

  1. Servicio de business-to-business
  2. Asesoría de recursos humanos
  3. Servicio de nóminas

Sobre Employment Innovations by Employment Hero

Escrito por la empresa

We offer a complete outsourced employment solution for small & medium size businesses. From employment law advice to outsourced HR, Payroll & Workplace Safety services all supported by a leading software solution.

Our services

Human Resources

Payroll

Workplace Safety

Employment Law

Our Office Locations

Sydney - Head Office
Adelaide
Brisbane
Melbourne
Perth


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

168 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(168)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great HR Advice; Very Convenient

Employment Innovations provides excellent customer service and sound HR advice.

4 de octubre de 2023
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Respuesta de Employment Innovations by Employment Hero

Thank you, Deborah, for your kind review. We strive for service excellence at EI, so the team will really appreciate and value your positive feedback. We love hearing from our happy customers!

Valorada con 5 estrellas sobre 5

Prompt reliable advice

Prompt reliable advice, with courteous staff.

13 de septiembre de 2023
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Respuesta de Employment Innovations by Employment Hero

Thank you so much, Cindy, for giving us a 5/5 for our HR Connect service. The team love working with you and we're glad you're getting good value from the service!
Franki
Customer Experience Manager

Valorada con 5 estrellas sobre 5

Exceptional and professional service…

Exceptional and professional service customised to my business’s needs. Highly recommendable!

22 de agosto de 2023
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Respuesta de Employment Innovations by Employment Hero

Thanks so much for your awesome review, Rafael! It's great having you onboard our Managed Payroll!
Franki
Customer Experience Manager, EI

Valorada con 5 estrellas sobre 5

Cathie is responsive and knowledgeable

Cathie is responsive and knowledgeable. Whenever I had questions or needed assistance, she was quick to provide solutions.

3 de septiembre de 2023
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Respuesta de Employment Innovations by Employment Hero

Thank you so very much for your kind review, Andreia. I agree - Cathie is amazing to work with and she was thrilled to receive your feedback!
Franki
Customer Experience Manager, EI

Valorada con 4 estrellas sobre 5

Annie was very helpful.

Annie was very helpful.
Thanks
Sevim

31 de agosto de 2023
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Respuesta de Employment Innovations by Employment Hero

Thanks so much, Sevim, for your kind review. Annie loves helping you with your HR queries! Franki

Valorada con 5 estrellas sobre 5

Excellent support

They are great, excellent support over the phone.

6 de agosto de 2023
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Respuesta de Employment Innovations by Employment Hero

Thank you so much for your kind review, Tiziana. The team love working with you!

Valorada con 5 estrellas sobre 5

Always available to assist.

25 de julio de 2023
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Respuesta de Employment Innovations by Employment Hero

Hi Mona and thank you so much for your review. Being available is so important to a smooth Payroll, so we are very happy to be working with you.

Valorada con 5 estrellas sobre 5
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Respuesta de Employment Innovations by Employment Hero

Thank you so very much for your review, Jaleana.
Our webinars are available to everyone and can be found here: https://www.employmentinnovations.com/webinars/
And of course we love our special ICB members!
Thanks again, Franki

Valorada con 5 estrellas sobre 5

I engaged with Employment Innovations seeking payroll and workhealth safety services and supports.

I engaged with Employment Innovations seeking specialist service and supports. All staff have proved knowledgeable, prompt in response and proactively supportive in reaching our service quality goals.

22 de mayo de 2023
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Respuesta de Employment Innovations by Employment Hero

Many thanks for your lovely review, Rachel. We are pleased things are going well and I have passed your thoughts on to your Payroll team.

Franki
Customer Experience Manager

Valorada con 5 estrellas sobre 5

Always having our issues heard and…

Always having our issues heard and dealt with! Wholistic business service for companies who want their compliance, payroll and performance issues supported by professionals

16 de mayo de 2023
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Respuesta de Employment Innovations by Employment Hero

Thank you so much for taking the time to give us a review, Layla. It was lovely talking to you recently and we're really glad things are going well. The team are very pleased to be supporting Reason Group.

Franki
Customer Experience Manager

Valorada con 5 estrellas sobre 5

Professional and efficient service from industry experts

Our Safety Partner and HR Partner provide professional and personalised support and guidance for all of our HR and WHS matters. We receive efficient responses to all queries and concerns from these industry experts.

Employment Innovations is an excellent service that I am so grateful to have access to.

11 de mayo de 2023
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Respuesta de Employment Innovations by Employment Hero

Thank you so much Kirsty for your kind review. We are so glad that our HR and Safety Partners have been able to support your company.
Claudia - CX Team

Valorada con 3 estrellas sobre 5

Very Happy with the product in general…

Very Happy with the product in general however is it possible to change the Primary manager of an employee to a POSITION rather than a PERSON? This would make it so much easier when managers change position which then requires changing each of their previous direct reports to another employee name rather than leaving them still reporting to the same position.

29 de marzo de 2023
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Respuesta de Employment Innovations by Employment Hero

Many thanks for the review, Colin. I have asked Joe to give you a buzz to chat about the system and see if anything can be done. Have a good day. Franki, CX Manager

Valorada con 5 estrellas sobre 5

Hayley is the best!

Hayley is so friendly and super knowledgeable on all HR matters and always responds in a timely manner. We wouldn't know what to do without her help!

6 de febrero de 2023
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Respuesta de Employment Innovations by Employment Hero

Thank you so much Brodie for your kind review!
I've passed your kind words onto Hayley.
Claudia - CX team

Valorada con 5 estrellas sobre 5

Understanding and diligent

The patience, diligence and knowledge of Guiliana. She was understanding and thorough and ensured I got the right information.

18 de febrero de 2023
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Respuesta de Employment Innovations by Employment Hero

Thank you so much, Moira. Your positive review means alot and I have passed your feedback onto Guilana.
Franki, CX Manager

Valorada con 5 estrellas sobre 5

Very responsive and great tools and…

Very responsive and great tools and advice provided

22 de enero de 2023
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Respuesta de Employment Innovations by Employment Hero

Thank you so much for taking the time to leave us a review, Ronnie. Please reach out to the HR Connect team, as you need.
Wishing you all the best for 2023.
Franki, Customer Experience Manager at EI

Valorada con 5 estrellas sobre 5

Always prepared to go beyond

14 de noviembre de 2022
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Respuesta de Employment Innovations by Employment Hero

Thank you so much for taking the time to leave us a review, Ron. I will pass on your words to Mark, Brooke and their teams.
Wishing you all the best for 2023.
Franki, Customer Experience Manager at EI

Valorada con 5 estrellas sobre 5

GREAT CUSTOMER SERVICE

We find our payroll Managers are always willing to help, they are courteous, friendly & very efficient !

4 de enero de 2023
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Respuesta de Employment Innovations by Employment Hero

Thank you so much for your kind review, Nancy!

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