Updating my review to reflect the response I’ve had to my initial complaint. Customer Service have since contacted me and we have resolved the issue to my satisfaction. Thank you.
La empresa ha respondido
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Consulta las opiniones de los clientes
Extremely easy to order online, found my item and completed my order in under 5minutes. order delivered very quickly and quality and price of item was extraordinary good. Extremely happy with my expe... Ver más
La empresa ha respondido
Ordered Face Masks. Good quality product, better than other similar products I have bought at a far more competitive price. Next day delivery included as standard in the price Have repurchased sev... Ver más
La empresa ha respondido
Ordered disposable face coverings. Fantastic service, arrived much earlier than advised. Would certainly use again. Having spotted a previous review re the number of masks sent and we also discover... Ver más
La empresa ha respondido
Información sobre la empresa
- Fabricante
- Proveedor de equipos industriales
- Proveedor de equipos para laboratorio
- Proveedor de equipos de manipulación de materiales
- Productor de artículos de plástico
- Fabricante de estructuras de acero
Información proporcionada por diversas fuentes externas
Empteezy® is the home of quality engineered spill containment and spill control products and our overriding aim is to help you comply with legislation and implement best practice in connection with your oil and chemical storage needs. With our products tailored to meet industrial, commercial, military, marine and educational settings, we manufacture in excess of 70% of the products available in our portfolio in our own factories, making us well placed to provide you with expert advice on how our products can help you meet UK, EU and International Standards. Empteezy® is the only company within the spill control and spill containment sector to be accredited to ISO 9001, ISO 14001 & ISO 18001 International Standards and uses the vast array of experience it has amassed over the years to provide practical advice over the phone or by email, regular blogs on industry related topics, a web based advice centre and free of charge confidential site assessments.
Información de contacto
4 Muir Road, EH54 5DR, Livingston, Reino Unido
- 01506 430 309
- advice@empteezy.co.uk
- empteezy.co.uk
Respuesta de Empteezy
Hi Katie,
Thank you so much for taking the time to leave us a great review. We value your feedback.
Kind regards,
Natasha
great service we got face masks next…
great service we got face masks next day and well packed.Very nice over phone and good to order over phone and would order again.thanks again MRS K.
30 de marzo de 2021
Respuesta de Empteezy
Hi Mrs Kippen,
Thank you so much for taking the time to leave us a great review. We value your feedback.
We strive to provide our customers with the best products, and service possible to ensure customer satisfaction.
Slight mixup at the beginning which was…
Slight mixup at the beginning which was quickly sorted out so I was very happy with the way things were handled.
1 de marzo de 2021
Respuesta de Empteezy
Hi Mrs Shaw,
Thank you for taking the time to leave us a review. I'm sorry to hear there was an issue with your order but pleased it was resolved straight away.
We strive to provide our customers with the best products, and service possible to ensure customer satisfaction.
Kind regards,
Natasha
Excellent- and very efficient
Excellent- and very efficient. Good value and quick delivery. Very pleased.
22 de febrero de 2021
Respuesta de Empteezy
Hi Mrs Stewart,
Thank you for taking the time to leave us a review. We value your feedback.
Was there an issue with your purchase? I only ask because you have rated us 1 out of 5.
Look forward to hearing from you.
Thanks
Natasha
Respuesta de Empteezy
Hi Ray,
Thank you for the lovely review.
Here at Empteezy, we strive to provide our customers with the best products, and service possible to ensure customer satisfaction.
Thanks
Natasha
Thank you for my order
Thank you for my order, which was promptly delivered.
However, I have found the product - Face Mask Bracket - disappointing, for the following reasons:
a) too small to fit over nose and chin
b) won't/can't stay in place - no way of attaching to mask
Therefore I am not using the product. I considered order too small to bother complaining about or returning. Sorry for poor review rating!
8 de febrero de 2021
Respuesta de Empteezy
Hi Mrs Watkins,
I'm sorry to hear you were not satisfied with your purchase.
Please could you email advice@empteezy.co.uk and we will arrange a refund for yourFace Mask Bracket.
Thanks
Natasha
Respuesta de Empteezy
Hi Michael,
Thank you for the lovely review. We are over the moon to hear you are happy with your purchase.
Kind regards,
Natasha
Face Masks
This is the second time I've bought from Empteezy. On both occasions the delivery was really quick and the masks were very good quality, and the price was also very good
3 de febrero de 2021
Respuesta de Empteezy
Hi Robert,
Thank you so much for taking the time to leave us a great review. We are over the moon to hear this is your 2nd purchase.
Here at Empteezy, we value your feedback as we strive to provide our customers with the best products, and service possible to ensure customer satisfaction.
Kind regards,
Natasha
Good delivery
Good delivery, and proud to buy scottish and support local businesses.
2 de febrero de 2021
Respuesta de Empteezy
Hi Stuart,
Thank you for the lovely review.
Here at Empteezy, we strive to provide our customers with the best products, and service possible to ensure customer satisfaction.
Thanks
Natasha
Excellent service
This is 2nd time I have bought from them, excellent service, and face masks good quality, would definitely recommend to friends
Ordered on Sunday were delivered on Tuesday
1 de febrero de 2021
Respuesta de Empteezy
Hi Margaret,
Thank you so much for taking the time to leave us a great review. We are over the moon to hear this is your 2nd purchase.
Here at Empteezy, we value your feedback as we strive to provide our customers with the best products, and service possible to ensure customer satisfaction.
Kind regards,
Natasha
Respuesta de Empteezy
Hi Edna,
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
We always aim to provide our customers with the best service and products.
Kind regards,
Natasha
Poor quality
Hi, yes, I was very disappointed with my face mask purchase, the nose band wire just slips down from it’s position.
I have now used 3 masks and the fault was present in all 3.
29 de enero de 2021
Respuesta de Empteezy
Hi Stew,
Thank you for taking the time to leave us your feedback. We are disappointed to hear there is a problem with your face masks.
To allow us to investigate the issue you describe, please could you send us back your face masks and we will arrange a replacement?
Please email advice@empteezy.co.uk
Apologies for any inconvenience this may have caused.
Kind regards
Natasha
Excellent service
Excellent service. Ordered item one afternoon and received item the next morning. What’s not to like!!
29 de enero de 2021
Respuesta de Empteezy
Hi Mrs Ward,
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
We always aim to provide our customers with the best service and products.
Kind regards,
Natasha
Arrived very quickly
Arrived very quickly I have only used it once but it made breathing much easier and I am sure it will help to feel more comfortable over a longer period of time
27 de enero de 2021
Respuesta de Empteezy
Hi Judith,
Thank you so much for taking the time to leave us a great review. We value your feedback.
We strive to provide our customers with the best products, and service possible to ensure customer satisfaction.
Kind regards,
Natasha
Ordered online easy website to use
Ordered online easy website to use, order was delivered in three days, product was as described and very good.
26 de enero de 2021
Respuesta de Empteezy
Hi Paul,
Thank you so much for taking the time to leave us a great review. Here at Empteezy, we value your feedback as we strive to provide our customers with the best products, and service possible to ensure customer satisfaction.
Kind regards,
Natasha
Very fast delivery
I ordered a set of five brackets for face masks and the delivery was incredibly fast - two days after order, which was entered after lunch.
23 de enero de 2021
Opinión espontánea
Respuesta de Empteezy
Hi Ewan,
Thank you for the amazing feedback on our Face Mask Brackets.
Our priority is customer satisfaction and we are ecstatic that we met that mark.
Kind regards,
Natasha
Brilliant service from this company
Brilliant service from this company. Have just ordered my second box of 4 ply masks and they arrived very fast. Will keep on using. Very Happy Customer
21 de enero de 2021
Respuesta de Empteezy
Hi Kate,
Thank you so much for taking the time to leave us a great review. We are over the moon to hear this is your 2nd purchase.
Here at Empteezy, we value your feedback as we strive to provide our customers with the best products, and service possible to ensure customer satisfaction.
Kind regards,
Natasha
Respuesta de Empteezy
Hi Colin,
Thank you so much for taking the time to leave us a great review. We value your feedback.
Kind regards,
Natasha
3D Face Mask Bracket.
Very easy ordering process and prompt delivery. Reasonable price for a device which makes wearing a protective mask much more comfortable. Happy to recommend the company on this product.
15 de enero de 2021
Respuesta de Empteezy
Hi John,
Thank you for the amazing feedback on our Face Mask bracket.
Our priority is customer satisfaction and we are ecstatic that we met that mark.
Kind regards,
Natasha
Quick delivery good quality
15 de enero de 2021
Respuesta de Empteezy
Hi Glennis.
Thank you so much for taking the time to leave us a great review. We value your feedback.
Kind regards,
Natasha
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