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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I'm thrilled to share my positive experience with EMS. The sales person was very friendly and knowledgeable, their installation engineer went above and beyond to address my concerns promptly. Thanks t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Well what can I say apart from what a fab company EMS really are, Keith and Dave were honestly the best, friendly, helpful, professional, happy chaps, and an absolute credit to EMS, I honestly could n... Ver más

Valorada con 5 estrellas sobre 5

We definitely made the right choice in choosing EMS Lifts to install our stairlift. They were exceptional from start to finish. After service is second to none whether during or after office hours. Al... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic customer service, from survey to fitting and aftercare. Had a few companies quote but EMS were the most helpful by far. Super staff, knowledgeable and friendly. Needed a call back due to... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipos de asistencia para la movilidad

Escrito por la empresa

EMS Lifts has been a trusted and experienced provider of stairlifts, through-floor lifts, step lifts, home lifts, and ramps since the 1980s, helping people regain their independence and improve their quality of life. At EMS Lifts, we promise exceptional customer service and expert advice to simplify your purchase of stairlifts or lifting equipment. Our unbiased advisors provide guidance on a wide range of products to help you make an informed decision. Our commitment to unparalleled customer service includes round-the-clock coverage 365 days a year with same-day emergency response times, and highly skilled engineers available 24/7 to provide impeccable service to satisfied private customers and organisations. Trust EMS Lifts for outstanding service, backed by the UK's largest showroom of working lifts.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

72 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 50% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Responding to through floor lift breakdown

We have a through floor lift, last Saturday the lift faulted, we called EMS’s 24 hr call out, an engineer arrived promptly, he was an absolute credit to your company- he was very sympathetic about the situation, he was very cheerful and managed to solve the issue with the minimum of fuss

2 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Writing this review to save people the…

Writing this review to save people the hassle my Mum has had with this company. Have to have engineers out regularly to repair it. Communication with this company and amongst there selfs is terrible. Honestly folks please find yourself another stairlift company other than this 1.

1 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ems lifts

Had Warren the electrician come today to sort electrics ready for stair lift insulation tomorrow. He was absolutely lovely, talked me through what he was doing and was very respectful of my home. If the insulation goes as well as today I will be extremely happy.

15 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Repair Stairlift

Dan was a great help and he fixed the stairlift quickly - he said when he came in that it would take half an hour and he was right. Dan is very good at his job, is always chatty and smiley. He put a new interface in and now it works brilliantly. Thank you Dan.

13 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very Highly recommended

Well what can I say apart from what a fab company EMS really are, Keith and Dave were honestly the best, friendly, helpful, professional, happy chaps, and an absolute credit to EMS, I honestly could not have wished for a better service. So if you want a stairlift fitted then look no further than these guys. 5 +++++.

9 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Denzil attended promptly

Denzil attended promptly, and quickly, but thoroughly, diagnosed the problem. With batteries changed stair lift working. Efficient and courteous. THANK YOU.

17 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

EMS Stairlift fault

EMS were called to attend to a fault with a stairlift. Dan attended within a couple of hours, diagnosed the problem and repaired the fault. He was courteous, friendly and patient with my elderly relative. Excellent service from EMS and Dan.

3 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service by everyone

Excellent service by everyone from the sales team to the electrician and fitter. Was told stairlift would be installed within 4 to 5 hours it was completed within 2. One very happy customer. Was left a guide (after being given a demonstration) and can confidently use it to be able get up my stairs again. Thanks to everyone I now have more time to myself without falling down the stairs

4 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Denzel

Denzel
He's always smiling and friendly professional at what he dose he listens and sorts the problem out if possible I would highly recommend him to anyone and have him back if any other problems come up

26 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Denzel what a pleasant man

Denzel what a pleasant man. I was so worried. The only other way to my bedroom is up a very steep narrow staircase.
Denzel arrived with is tools and his knowledge and repaired my lovely 17 year old lift. I am in heaven. I can now put all my ironing away.
I cannot thank all your staff + the office for helping me live a better life
Mabel Hammett

19 de septiembre de 2025
Opinión espontánea

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