We have been with Octopus for many years, since they took over Co-Op energy. The prices have always been reasonable, the service fine and the “greenness” pretty good. I have seen interviews with the C... Ver más
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Consulta las opiniones de los clientes
Co-op energy via Octopus has always been good value for us. We are grateful for the options given to us online when the contract ended, and the ability to easily choose the best option, which we have... Ver más
The site was very clear, well laid out and presented, making it so easy to navigate. I had no problems understanding how my accounts were running, or how my bills were calculated. I was informed o... Ver más
I have been with this company for over 10 years now at 2 different addresses. My online account is easy to manage and I take .monthly readings to keep on top of my bills. I frequently join the energy... Ver más
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Good rates please with the fixed term…
Good rates please with the fixed term rate
Highly Recommended
I don't suppose Co-op gas has a better calorific value or Co-op electricity has more volts in it, but I like Co-op Energy. No problems with supply, excellent customer service and competitive price. The monthy bill is straightforward and (best of all) they don't nag you to get a smart meter.
Fair price and easy to use system
Fair price and easy to use system
Safe in the knowledge you can trust.
Everything! An uncomplicated and transparent company who is great at communicating with their customers. Why would anyone want to leave Octopus Energy???
I switched from Octopus to Coop Energy…
I switched from Octopus to Coop Energy because I was fed up with the awful service I was receiving from Octopus.
I discovered with horror that Octopus was actually handling Coop energy customers, but at the beginning, I sent my complaints to Octopus, copy to Coop energy and someone from Coop Energy helped me.
Now it seems that e.mail address has been discontinued and there is no way of sorting out issues about my bill. Please, the Coop group is a very customer friendly association and I need your help to get Octopus to work for me.
Octopus explains everything clearly and…
Octopus explains everything clearly and concisely so it makes it easy to understand your situation and make decisions. Great company.
I always found you a better than most…
I always found you a better than most and the app is easy to use xx
Excellent service
We Like Octopus as alway able to access what I have paid and very easy to retrieve anything overpaid . Always had good customer service from them .
new tariff
Good information on the new tariff, easy to understand and change.
Very clear information and easy to use website
Information provided is in a very clear format and the website is very user friendly. Very happy to stay with Coop energy
Total scam and what is wrong with this…
Total scam and what is wrong with this joke of an industry. Have an ongoing sage over the theft of ten thousand pounds by Co-op and Octopus. Corporate maipulation.
Great service and excellent website.
Love being able to see exactly what I am using for the day, week or even month at any time and be in control of what I am paying.
The saver sessions are great, also the free electric sessions.
Easy to use website and great service.
Been a customer for a lot of years now and happy to remain so.
Very elongated procedure
Very elongated procedure. Not clear how to proceed.
Octopus staff member very supportive via e mail but a direct telephone conversation would have been better.
Previous renewals more smooth.
I have looked at other suppliers and…
I have looked at other suppliers and compared price.After a lot of consideration Octopus is the best for me
Excellent as usual!
I have been with Octopus Energy which was switched from Co-op Energy automatically a few years back. Always had excellent and understanding service, and have been consistently competitive. I feel no need to move and automatically picked their best offer when the renewal came up.
11yrs and still the best
I have been with this company for 11yrs. Each year they are consistently the lowest and drop before other's. At the same time thier service and website are extremely helpful. This year i had smart meter's fitted a thing I resisted. However I was wrong and my bills have dropped. I have just used all the data and records to decide what tariff I should be on.as well as what to pay etc. It was very easy and simple to achieve all actions.
The Best
Everything about Octopus Energy is just great. The customer service is really excellent. I am very happy to be a customer of theirs. Competitive costs and their Octoplus Rewards make them No. 1 for my energy needs.
Good clear information easy to use
Good clear information about what choices are available for our energy supply easy to make decisions and start new Fixed tariffs when my current one expires. Highly recommend
You are always helpful and crystal…
You are always helpful and crystal clear which gives us confidence to remain loyal to you. Also you helped us through a very difficult financial period. why should we even dream of moving?
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