Your Co-op Energy Opiniones 8571

TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have been with Octopus for many years, since they took over Co-Op energy. The prices have always been reasonable, the service fine and the “greenness” pretty good. I have seen interviews with the C... Ver más

Valorada con 5 estrellas sobre 5

Co-op energy via Octopus has always been good value for us. We are grateful for the options given to us online when the contract ended, and the ability to easily choose the best option, which we have... Ver más

Valorada con 5 estrellas sobre 5

The site was very clear, well laid out and presented, making it so easy to navigate. I had no problems understanding how my accounts were running, or how my bills were calculated. I was informed o... Ver más

Valorada con 5 estrellas sobre 5

I have been with this company for over 10 years now at 2 different addresses. My online account is easy to manage and I take .monthly readings to keep on top of my bills. I frequently join the energy... Ver más

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4,8

Excelente

TrustScore: 5 sobre 5

9 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Highly Recommended

I don't suppose Co-op gas has a better calorific value or Co-op electricity has more volts in it, but I like Co-op Energy. No problems with supply, excellent customer service and competitive price. The monthy bill is straightforward and (best of all) they don't nag you to get a smart meter.

31 de julio de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

I switched from Octopus to Coop Energy…

I switched from Octopus to Coop Energy because I was fed up with the awful service I was receiving from Octopus.
I discovered with horror that Octopus was actually handling Coop energy customers, but at the beginning, I sent my complaints to Octopus, copy to Coop energy and someone from Coop Energy helped me.
Now it seems that e.mail address has been discontinued and there is no way of sorting out issues about my bill. Please, the Coop group is a very customer friendly association and I need your help to get Octopus to work for me.

11 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

We Like Octopus as alway able to access what I have paid and very easy to retrieve anything overpaid . Always had good customer service from them .

28 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service and excellent website.

Love being able to see exactly what I am using for the day, week or even month at any time and be in control of what I am paying.
The saver sessions are great, also the free electric sessions.
Easy to use website and great service.
Been a customer for a lot of years now and happy to remain so.

20 de julio de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Very elongated procedure

Very elongated procedure. Not clear how to proceed.
Octopus staff member very supportive via e mail but a direct telephone conversation would have been better.
Previous renewals more smooth.

16 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent as usual!

I have been with Octopus Energy which was switched from Co-op Energy automatically a few years back. Always had excellent and understanding service, and have been consistently competitive. I feel no need to move and automatically picked their best offer when the renewal came up.

13 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

11yrs and still the best

I have been with this company for 11yrs. Each year they are consistently the lowest and drop before other's. At the same time thier service and website are extremely helpful. This year i had smart meter's fitted a thing I resisted. However I was wrong and my bills have dropped. I have just used all the data and records to decide what tariff I should be on.as well as what to pay etc. It was very easy and simple to achieve all actions.

11 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Best

Everything about Octopus Energy is just great. The customer service is really excellent. I am very happy to be a customer of theirs. Competitive costs and their Octoplus Rewards make them No. 1 for my energy needs.

10 de julio de 2025
Opinión espontánea

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