Energy Ogre helped for several years minimize our Galveston TX electricity charges. Then Wade in Customer Service helped with a refund per our move out of the house last year. They backdated the ref... Ver más
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Consulta las opiniones de los clientes
⭐⭐⭐⭐⭐ Maurice at Energy Ogre made transferring my service so easy! He helped coordinate the transfer while keeping my current service active, giving me one less thing to worry about during my move. H... Ver más
I was dealing with one of the representatives her name is Florence. She is very thorough very kind and she made my situation win-win situation. I have been in the car business all my life and I would... Ver más
They were able to help solve an issue with a very difficult energy provider, in Direct Energy, today! She placed them on my do not use list, and was able to process my last and final payment to direct... Ver más
Información sobre la empresa
- Servicios de la vivienda
- también en la categoría
- Asesor en administración de empresas
- Compañía de servicios públicos de electricidad
- Proveedor de energía
Escrito por la empresa
Energy Ogre is a Texas electricity concierge that takes the work out of finding and managing the right electricity plan for your home or business. We shop the competitive electricity market, compare plans and providers, handle enrollment and switching, and monitor Texas electricity rates so you don’t have to. Unlike Power to Choose, the state’s online electricity marketplace, Energy Ogre doesn’t just give you a list of plans to compare yourself. We analyze available electricity plans based on your unique usage, cut through confusing terms and gimmicky rate structures, and manage the process on your behalf. Whether you live in Houston, Dallas, Fort Worth, or another deregulated Texas electricity market, we do the shopping and ongoing management for you. Energy Ogre works for its members—not the electricity provider. You pay us a flat membership fee to optimize your electricity plan based on your home’s unique usage and costs. We aren’t paid by retail electricity providers for residential enrollments, so provider commissions or incentives don’t influence our recommendations. Our focus is simple: finding the plan that delivers the best overall value and savings for you. Founded in Texas in 2013, Energy Ogre was built to give electricity customers an advocate in a complicated market. Our members save an average of $954 per year on electricity. If you’re tired of comparing Texas electricity rates, sorting through electricity providers, or worrying about what happens when your fixed-rate electricity plan expires, let Energy Ogre manage your electricity for you.
Información de contacto
24 Greenway Plaza, Suite 1100, 77046, Houston, Estados Unidos
- (832) 975-1000
- membercare@energyogre.com
- energyogre.com
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She was very nice and helpful
Lakindra the best customer service representative ever.
Lakindra was very caring about the issue I was having today. She helped in getting my issue resolved and was very patient. I’m thankful she was the one that answered when I called customer service.
Wade provided excellent customer service
Wade provided excellent customer service
Super nice support
Super nice support, handled everything with the provider while I sat for a few minutes and came back with only needing my approval to finalize.
My agent did a great job
My agent did a great job. He resolved my issue and got me set up with service while I was on the phone. And I got a great rate too.
I've been trying to set up my login…
I've been trying to set up my login credentials for 6 months and Lakindra did it in 5 minutes! Yay! Thank you!
Che was very professional and answered…
Che was very professional and answered my questions quickly and efficiently. She has a lovely personality and is an asset to your company! Id give her a 10 if it was an option.
Great customer service
Florence was so kind and helpful. Very informative and super patient listening to my concerns.
Wonderful Customer Service Experience
The call was answered immediately, the AI assistant connected me with a wonderful rep, and Che was attentive and careful to und understand my request thoroughly. She double-checked everything and communicated it with me very clearly.
She was helpful and nice and easy to…
She was helpful and nice and easy to talk with.
Lakindra was fantastic
Lakindra was fantastic! My previous customer service representative I had was not friendly and did not resolve my issue. It was not a gonna experience. However, Lakindra definitely, turned the experience around. She's super friendly and listen to my issue.And it was resolved immediately.
Kind and Efficient
Very kind and efficient customer service. Thank you.
Lakindra was awesome
Lakindra was awesome, professional, patient and kind
Esther was wonderful to work with
Esther was wonderful to work with. I am so grateful for you assistance and patience with me. She knew exactly how to solve my issue and did so quickly. I told her she was my hero today and I truly mean that. Thank you Esther!!
Wade help me with what I needed help…
Wade help me with what I needed help with and made me feel very satisfied about my bill .. energy ogre is the way to go if you’re looking for your electric bill to be at a low rate
She was very pleasant & knowledgeable
She was very pleasant & knowledgeable. She helped me understand my bill.
Communication with Energy Ogre is…EXCELLENT!
Communication with Energy Ogre is great! Any questions I have are always answered in a timely manner. Associates are professional, knowledgeable and extremely polite.
starting a new service
Wade helped me out with the starting a new service in a very efficient way. He was very helpful and cordial in his conduct. Thanks, Wade.
Nitin
Just an awesome rep
Just an awesome rep. Took care of a nagging auto pay issue with current provider. Followed up the next week which was necessary to resolve my issues.
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