Energy Ogre helped for several years minimize our Galveston TX electricity charges. Then Wade in Customer Service helped with a refund per our move out of the house last year. They backdated the ref... Ver más
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Consulta las opiniones de los clientes
⭐⭐⭐⭐⭐ Maurice at Energy Ogre made transferring my service so easy! He helped coordinate the transfer while keeping my current service active, giving me one less thing to worry about during my move. H... Ver más
I was dealing with one of the representatives her name is Florence. She is very thorough very kind and she made my situation win-win situation. I have been in the car business all my life and I would... Ver más
They were able to help solve an issue with a very difficult energy provider, in Direct Energy, today! She placed them on my do not use list, and was able to process my last and final payment to direct... Ver más
Información sobre la empresa
- Servicios de la vivienda
- también en la categoría
- Asesor en administración de empresas
- Compañía de servicios públicos de electricidad
- Proveedor de energía
Escrito por la empresa
Energy Ogre is a Texas electricity concierge that takes the work out of finding and managing the right electricity plan for your home or business. We shop the competitive electricity market, compare plans and providers, handle enrollment and switching, and monitor Texas electricity rates so you don’t have to. Unlike Power to Choose, the state’s online electricity marketplace, Energy Ogre doesn’t just give you a list of plans to compare yourself. We analyze available electricity plans based on your unique usage, cut through confusing terms and gimmicky rate structures, and manage the process on your behalf. Whether you live in Houston, Dallas, Fort Worth, or another deregulated Texas electricity market, we do the shopping and ongoing management for you. Energy Ogre works for its members—not the electricity provider. You pay us a flat membership fee to optimize your electricity plan based on your home’s unique usage and costs. We aren’t paid by retail electricity providers for residential enrollments, so provider commissions or incentives don’t influence our recommendations. Our focus is simple: finding the plan that delivers the best overall value and savings for you. Founded in Texas in 2013, Energy Ogre was built to give electricity customers an advocate in a complicated market. Our members save an average of $954 per year on electricity. If you’re tired of comparing Texas electricity rates, sorting through electricity providers, or worrying about what happens when your fixed-rate electricity plan expires, let Energy Ogre manage your electricity for you.
Información de contacto
24 Greenway Plaza, Suite 1100, 77046, Houston, Estados Unidos
- (832) 975-1000
- membercare@energyogre.com
- energyogre.com
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Wonderful representative
Wonderful representative! Very helpful!
Best Service To Date
I called to cancel my plan. Wade built the value with what Energy Ogre has done for me over the years that i did not realize. Not only did I NOT cancel my plan I went over it with him to understand what value I was getting.
The excellent customer service I was…
The excellent customer service I was provided!
Great savings and great customer…
Great savings and great customer service from Florence. Energy ogre takes the guess work out of finding the right energy plan.
Frustrating glitch handled with grace and ease.
The issue was frustrating. I was getting your emails but on your end it was showing them as bouncing back. Everything was right, you had my correct email and my other profile information was also correct. I got a little frustrated by it all but she stayed calm and we made it through it. Got everything all set. She even helped me get myself setup on the provider’s by talking me through it. Lechequa is a keeper. You guys do her right! She will keep your customers satisfied like she did today with me.
Let’s hope your IT guys are as good at their jobs as Lechequa is at hers and they can figure out why the erroneous bounce backs were happening.
Thank you.
Above and Beyond
Florence extended service and kindness I rarely if ever have experienced from a company before. Having been utilizing Energy Ogre for over 7 years I greatly appreciate their understanding and willingness to work with customers.
Patience to my responses as I took a…
Patience to my responses as I took a bit longer than expected to type back. Very thoughtful as I was stressed but didn’t think anyone cared for my worries. David still looked at my profile and saw my worries without me mentioning anything and that alone touched my heart. Definitely recommending energyogre to friends.
Lakindra was great!
Great customer service!
Wade was great and assisted me with my issue. Call answered quickly and issue handled. Thanks!
Very helpful and polite
Very helpful and polite! Completed what I needed.
Wade did a great job helping me feel…
Wade did a great job helping me feel comfortable keeping my membership during the contract extension I recently received through Energy Ogre.
Wade is fantastic and very helpful!!
Wade is fantastic and very helpful in solving my energy problem.
Lakindra was professional friendly and…
Lakindra was professional friendly and stayed on the line while connecting with Abundance and stayed on the line until the issue was resolved. She also advocated for me!! WHO DOES THAT ANYMORE! Above expectations met!!
nice customer service
nice customer service. very professional.
Lakindra was very kind hearted and…
Lakindra was very kind hearted and helpful during our call and she helped solve the questions that I had worried of! Need more like her❤️
Florence was patience and got things…
Florence was patience and got things done timely and had a friendly and professional disposition.
Lakindra was fantastic to work with
Lakindra was fantastic to work with! Energy Ogre overall is so fantastic and I’d loved working with them!
Joseph P. was very helpful
Joseph P was able to help me with my questions today. Most help I’ve gotten since trying to get the answers to this situation. Amazing customer service :)
I had an excellent customer service…
I had an excellent customer service experience with Maurice. He was very professional, courteous, helpful, and attentive throughout the entire process. Took the time to answer questions, explained everything clearly, and made sure my concerns were fully addressed. I truly appreciated the prompt communication, positive attitude, and willingness to assist.
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