Energysave Services UK Ltd Opiniones 

120
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From start to finish a great service. Scott wasn't pushy explained exactly what you were getting. The boys that did it knew exactly what they were doing. An excellent finish at a reasonable price.... Ver más

Valorada con 2 estrellas sobre 5

Thermal roof done 2 weeks ago have phoned and emailed company numerous times for a guarantee am still waiting. Am concerned that the work was completed in 6 hours they coated the roof immediately afte... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely delighted with the roofing work carried out by Energysave. From start to finish the whole process was professional and straight forward. From John to Scott who excellent in explaini... Ver más

Valorada con 5 estrellas sobre 5

Guys arrived on time. Done a fantastic job from start to finish. Roof looks amazing, totally transformed. Once they'd finished they cleaned up all the mess and left my property spotless. Absolutely de... Ver más

Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. también en la categoría
  3. Contratista de aislamiento
  4. Contratista de tejados
  5. Empresa de impermeabilización

Escrito por la empresa

Our service is second to none, and our wall and roof heat saving systems enhance our customer’s homes and businesses as well as save money on energy bills. We are a national based business with over 40 years experience specialising in rendering, roofing and insulation works.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

120 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 60% de las opiniones negativas

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4,3

Todas las opiniones

(120)

26 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Unable to recommend this company.

I had wall and roof coatings applied on 18/10/24 and it quickly becomes apparent that the work carried out was unsatisfactory.The walls were patchy and the original tile colour was showing through on the roof.I contacted Energysave Services within a couple of weeks and was promised that this would be rectified as soon as possible.
During 2025 I had to email several times to inquire when the work was getting done and each time I was given a timeframe for it to be carried out but nothing happened.Then my emails were not being replied to and I sent 2 letters to their head office which received no response either.
Totally frustrated by the lack of communication I posted a review on Trust pilot in December and received a reply from the Head Surveyor apologizing for the lack of action and advising that the contractors that carried out the work had been let go for similar unsatisfactory work and that the guy who had been emailing me and then stopped was off work due to illness.I was asked to take down the review and that the work would be carried out in early 2026.I did this in good faith and was optimistic that I was finally getting somewhere.
I was recieving messages keeping me updated and due to the bad Winter weather it was decided work would be done in the Spring which was fair enough.Again several promised dates have come and gone and still no show.I messaged the surveyor last week and requested a date and have had no reply.
Winter is now approaching and I feel that nearly 2 years on from the original work being carried out this situation is now totally unacceptable.I have paid good money for a sub standard job and feel that Energysave Services are not living up to their responsibility of putting this right as per Consumer Laws.I would just like to have this sorted out once and for all and unfortunately I cannot leave a positive review as my dealings with this company have been nothing but a massive disappointment.

18 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

From start to finish a great service

From start to finish a great service. Scott wasn't pushy explained exactly what you were getting. The boys that did it knew exactly what they were doing. An excellent finish at a reasonable price. Could not fault them.

29 de septiembre de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Thermal roof done 2 weeks ago have…

Thermal roof done 2 weeks ago have phoned and emailed company numerous times for a guarantee am still waiting. Am concerned that the work was completed in 6 hours they coated the roof immediately after cleaning. It states that it should be given up to 72 hours to make sure roof is completely dry before coating. My concern is that the roof may have dampness under tiles and it is very worrying that they are not providing a proper guarantee

27 de julio de 2026
Opinión espontánea
Logotipo de Energysave Services UK Ltd

Respuesta de Energysave Services UK Ltd

Hi Betty,

Your guarantee was sent to you by email yesterday. Please check your inbox and junk/spam folder, and contact us directly if you would like it resent.

Regarding the installation, the roof coating can be safely applied while the tiles still contain the fungicidal solution used during the cleaning process. The reference to “up to 72 hours” is not a mandatory waiting period; drying time depends on the condition of the roof, the weather and how quickly the tiles dry. Our experienced installation team assessed the roof as suitable before applying the coating.

The completed roof looks excellent, and you have not reported any fault or defect with either its appearance or the workmanship. The coating is applied to the external surface of the tiles and does not trap dampness beneath them.

Your installation is fully covered by the guarantee supplied.

Kind regards,
Energysave Services UK Ltd

Valorada con 5 estrellas sobre 5

Excellent service. Thank you.

Absolutely delighted with the roofing work carried out by Energysave. From start to finish the whole process was professional and straight forward.

From John to Scott who excellent in explaining everything and keeping us informed, while Berny and young Nico did a fantastic job on the roof. They worked extremely hard, were polite and respectful throughout, and made sure everything was left clean and tidy when the work was finished.

The roof looks brilliant and we are both really pleased with the quality of the workmanship. Would definitely recommend the boys and company to anyone looking to have roofing work at a fab price carried out,

Excellent service. Thank you.

17 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very happy with the work completed…

Very happy with the work completed today at my parent’s home. Their roof and walls look fantastic and extremely good value for money with the current discount they have for the properties in the area. Thanks again guys !

15 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Extremely satisfied customer

Extremely satisfied customer. John was fantastic to deal with and ensured the job was completed to the highest level. My harling is looking excellent. Thank you to all involved. 5 star from pricing to product. Tino , Aberdeen.

18 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

My mum used this company

My mum used this company
There was no communication when the workers were coming would just turn up
She wasn't in the other day she was explaining to them where she was through her ring doorbell, he kept saying he didn't understand her and walked away
They parked over other neighbour's driveways
When they first turned up equipment wasn't charged/working so left again
We came home on Sunday to her garden a mess and her neighbours
Her neighbour then power washed both paths
The boss man Scott went to her house today and was horrid
He would not have spoken to my elderly mother the way he did if I had been there
He told her "He would wipe his feet on the way out"
I don't think this is very professional
I hope none of his family ever have to deal with such a horrid man!!!

11 de mayo de 2026
Opinión espontánea
Logotipo de Energysave Services UK Ltd

Respuesta de Energysave Services UK Ltd

Thank you for your feedback Suzanne.

We completely dispute the version of events described in your review and feel it is unfair and inaccurate.

Communication was maintained throughout the works and your mother was aware the schedule had changed after equipment issues earlier in the week. Weekend attendance had also been discussed in advance due to us working to catch back up with delayed jobs.

The works themselves were completed to a good standard and any remaining moss and debris from ongoing work was fully cleared shortly afterwards. We also note that payment for the completed works was withheld until after further discussions took place.

Scott attended the property simply to inspect the completed work and resolve the outstanding balance. At no point would we condone rudeness or disrespect towards any customer, and we strongly reject the suggestion that your mother was treated poorly. Equally, our staff reported feeling unfairly spoken to during these interactions.

We always aim to provide a professional service and are disappointed this situation has escalated publicly despite efforts to resolve matters directly.

Valorada con 5 estrellas sobre 5

Thermal Roof

I have just had my roof done this past week with thermal resin. Scott fully explained the whole process from start to finish with no pushy sales talk he was very patient and answered all my questions without hesitation. Appointment was booked quickly discounted price was given under the scheme they have and within 2 weeks the work was started and finished within one day. Kevin and his team went through the process again they were professional and friendly they provided quality workmanship and everything was cleaned up before they left. Very happy with how the roof looks the whole experience was smooth from start to finish. I would definitely recommend getting this done so much so that I am now considering getting the external walls done.

12 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Prompt and clean service

The full team arrived promptly in the morning, and where very quick setting up. John answered all my questions and the team were friendly. Also extremely tidy. Masked everywhere off and cleaned up after themselves. Already made a recommendation to my son.

14 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Delighted with roof improvement

I received fantastic service from Energysave Services UK Ltd from my first conversation with Tariq through to completion with Kevin. Both were professional, helpful, and easy to deal with. Although I’m usually sceptical of discount schemes, I was quoted £1,900 for my roof renovation, which included repairing several tiles, removing an old aerial, power‑washing to clear moss and debris, and applying two protective coatings.

The team completed the work in half a day and left both my front and back gardens immaculate. I’m delighted with the result and have already recommended them—my neighbour has since signed up as well. Kevin even cleaned my canopy without being asked.

A genuinely great team delivering excellent service.

27 de abril de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good result

The Assessor Scott, was really knowledgeable and answered all questions. Martin did a great job on repair which was worse than we thought. Really happy with result, had a few problems but they were sorted out. Had to chase up guarantee from head office.

22 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Roof renovated and walls coated.

I have just had my roof renovated and outside walls thermal coated. I can highly recommend this company for any work. I am absolutely delighted with results from the work completed and it has made such a difference to the kerb appeal of the house. Ryan and his team arrived on time and worked tirelessly to finish the work while the sun was still shining. They were very polite, friendly and nothing was too much trouble. Thank you.

19 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Prompt, efficient & Tidy

Scott was very helpful before the work was done answering any questions I had & when they arrived today to do the work they were prompt and got the work done quickly & efficiently. Everything was tidied up before they left. I have no problem with recommending them

2 de marzo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Poor service.

Had a cold call on Wednesday or Thursday,4th/5th, regarding some roughcasting which needed replacing. Someone visited the next day, looked at what was needed, took photos. Said he would get back with relative estimate.Surprize surprize, no show or estimate. As the job would not be till May, I wanted an estimate of what I might have to budget for. I got the impression that he was not really interested in the work. Totally unsatisfactory.

4 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic and professional

Company arrived on time and explained step by step how the procedure for the roof would go. Also enlightened me of the type and specs of sealant.we had an issue with the drains after. One phone call to this company and the squad was out within the hour. Blockage remedied. I cannot fault this company and their professionalism.
A HUGE THANKYOU

22 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

From start to finish it was great

From start to finish it was great: quick, well done and professional. Scott made sure we knew all our options and explained the process so well. Within a week the work started and John and his team were absolutely amazing, so friendly and professional. The work they completed on our house is incredible and we can’t believe the difference. So happy with their work and have been recommending them to everyone!

14 de noviembre de 2025
Opinión espontánea

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