Enroute Taxis Opiniones 

960
TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Reliable online booking experience - backed up with prompt email confirmation after. Arrived within a few minutes of requested time when traffic was at its heaviest evening rush hour in Birmingham. T... Ver más

Valorada con 5 estrellas sobre 5

I cannot recommend Enroute Taxis enough. I used their service to transport my children and from the very first journey, they made them feel safe and comfortable since 2024. The drivers were professio... Ver más

Valorada con 5 estrellas sobre 5

Driver 537 arrived on time. He is very professional, courteous. Welcomed us into his vehicle and made sure we were all sat in comfortably. Asked us how our day had been These small gestures and co... Ver más

Valorada con 4 estrellas sobre 5

The taxi was early which is the most important thing, journey was good, driver was friendly and got me safely to my destination. Only complication was that I booked via the website and then changed... Ver más

Información sobre la empresa


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

960 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(960)

631 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Enroute Taxis tried to rip me off

Enroute Taxis are advertised as pet friendly on Google and DuckDuckGo. They should not have that spot because they try and rip off pet owners. I rang to book a taxi with my Chihuahua. A man who sounded Pakistani tried to get £20 off me for a journey that should have cost £10 at the most. I will report this incident because I have been told it is against the law. The receptionist at the hotel heard my conversation and booked one for me with another taxi service who charged me £10.

4 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

This seems to be a scam - do not trust this taxi service.

This company seems to be a scam. We arranged taxis back in May for a July wedding - both bookings were cancelled within 15 minutes of collection time: one right before the wedding (which we almost missed as a result), and one at 1:15 in the morning (we had no other option to get home).
After the first cancellation we were able to reschedule that taxi collection for the next day, but the other unfulfilled journey has not been refunded (after 5+ working days).
Our friends who also used this taxi service for the wedding had the exact same experience - on this basis, I do not recommend to trust this company at all.

25 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

They cancelled on the day of my best…

They cancelled on the day of my best friend's wedding in a remote area (and did so for other guests as well). It's been over a week and they haven't refunded me despite multiple chasers.

24 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

First and only time using these!!

First and only time using these!!
Shocking, had job interview in Wales, bookies taxi 9am for 3pm,£35,expensive but needed car. 3:45still waiting and they call to tell me they charged me to little earlier, extra £10 needed. Thankfully a kind lady gave me a lift or I'd still be waiting, needless to say no refund. Absolutely appalling!

20 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

All good

Taxi arrived in good time although pickup was in a remote rural location. Pleasant conversation with friendly taxi driver, and smooth journey.

4 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly Recommend Enroute!

A wonderful company, with a driver who arrived early, prepared, galvanised to help me with my bags and gave me directions on my end destination!

Great communication to between the company and myself via phone calls and texts!

I accidentally booked 2 taxis and the operator was happy to imitate a refund for me. Highly recommend Enroute!

14 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service for people using Harborne Hospital.

Reliable online booking experience - backed up with prompt email confirmation after.
Arrived within a few minutes of requested time when traffic was at its heaviest evening rush hour in Birmingham. The driver clearly knew the area well and I had a worry free journey home of well over 30 miles. I had been a day patient at Harborne Hospital and the high standard of both the car and driver of the taxi home was much appreciated. I have no hesitation in recommending this company.

22 de junio de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Poor returns pick up and communication 😡 then they wanted to charge me an extra tenner any established taxi company knows you can’t get out within 30 minutes from landing and picking your luggage from the carousel to the taxi bay

This company expects you to get off the plane which was five minutes late landing and getting off And getting your luggage from the carousel within 20 minutes of landing any well established company would know you got to give a minimum of 20-30 minutes at least after landing getting to your taxi pick up point then they wanted to charge me an extra £10 for waiting 40 minutes , the annoying thing was I sent them to and from flight details so they new the expected times of arrival,
Not happy with the lack of communication when I emailed them no reply so I was mithered if they were going to be at Manchester airport to pick us up luckily enough we had a top driver saleem the uber driver I gave him the £10 tip , I paid for this service of Enroute return for 5 people and 5 suitcases £160 from Atherton too Manchester return.

11 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helpful driver

Helpful driver, helped with Luggage, chatted on route. Nice chap. Picked us up from by the caravan

16 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I never used a worse taxis company in…

I never used a worse taxis company in my life .
First , I paid fortune when booking online . But I didn’t know the area so thought that maybe it’s how it costs over there .
Then the taxi didn’t appear at the booked time . I waited 10 minutes and called them , they put me on waiting for another 10 minutes and after that I was told a taxi will come within 15 minutes.
It has but when I arrived the diver asked me to pay - even if it was paid online . She said online payment doesn’t exist and I’m due to pay her the fare . She was quite rude and literally made me feel so uncomfortable, I’ve never experienced anything like that before .
Only when she rang the company they told her it was already paid .
The worst experience really , I would never use it again and I don’t recommend to anyone

5 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

never use this company scammed me

never use this company scammed me, they gave a certain time they would come then delayed by 1 hour, when i cancelled they said they would refund but didnt and scammed me, will be disputing with my bank.

11 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute disaster

Absolute disaster! I prepaid for a taxi ride to get us to a specific ferry so that we could make it to a birthday cruise. The taxi never came; nor did they answer numerous phone calls and a What’s App chat. We had to scramble to find a replacement cab at the last minute. Worst of all, the charge did go through,and we have no recourse.

9 de julio de 2026
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más