Elsie was absolutely wonderful - ensuring the smooth booking of accessible tickets for my son and family. She made it super easy and was really quick at replying. Will definitely be using again.... Ver más
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Consulta las opiniones de los clientes
I reached out to customer service after making a silly error in booking tickets. They were very quick to respond and rectify without question. I will certainly look to use them again for future bookin... Ver más
I received fantastic service today. Last night I discovered that I had accidentally purchased two sets of tickets for a show (I blame it on old age). I emailed the company, sent proof, and a refund... Ver más
I hadn’t received confirmation at POS however after emailing, Megan was prompt in replying and sending confirmation right over. Quick response time
Información sobre la empresa
Escrito por la empresa
At entertainers.tickets, we’re all about helping you create brilliant memories through live entertainment. From West End-style productions and feel-good tribute shows to comedy, concerts and family favourites, we bring together thousands of live events from venues across the UK in one easy-to-use place. Whether it’s a night out with friends, a special celebration, or a last-minute plan, we make discovering and booking tickets simple, straightforward and stress-free. entertainers.tickets is powered by Entertainers, one of the UK’s leading live event promoters, with decades of experience producing and touring high-quality shows nationwide. That means you’re not just buying a ticket - you’re tapping into a team that truly understands live entertainment, audiences, and what makes a great night out. We exist to connect people with moments that matter - the songs you sing along to, the laughs you share, and the experiences you’ll still be talking about the next day.
Información de contacto
4,8
Excelente
108 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
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Elsie was absolutely wonderful
Elsie was absolutely wonderful - ensuring the smooth booking of accessible tickets for my son and family.
She made it super easy and was really quick at replying.
Will definitely be using again.
Thanks Elsie!
7 de agosto de 2026
Opinión espontánea
I hadn’t received confirmation at POS…
I hadn’t received confirmation at POS however after emailing, Megan was prompt in replying and sending confirmation right over. Quick response time
7 de agosto de 2026
Opinión espontánea
Accidentally booked the wrong date
Accidentally booked the wrong date. Request via email to change and Elsie was instantly on the case. Excellent service.
Thank you for your prompt reply
4 de agosto de 2026
Opinión espontánea
Really super quivk response and service…
Really super quivk response and service from Entertainers Customer Service.
Amazing. Thank you
4 de agosto de 2026
Opinión espontánea
The promptness my problem was quickly…
The promptness my problem was quickly resolved
3 de agosto de 2026
Opinión espontánea
Megan was so quick with responding and…
Megan was so quick with responding and detailed with my query, she resolved the issue very quickly,
2 de agosto de 2026
Opinión espontánea
High level customer service
Always answers any queries with a quick response and friendly staff. You can tell this company deliver a high level of customer service.
2 de agosto de 2026
Opinión espontánea
Excellent communication and extremely…
Excellent communication and extremely speedy and positive respond to my enquiry really appreciated
31 de julio de 2026
Opinión espontánea
Happy to Help
I reached out to customer service after making a silly error in booking tickets. They were very quick to respond and rectify without question. I will certainly look to use them again for future bookings.
31 de julio de 2026
Opinión espontánea
Excellent Customer Service
I received fantastic service today. Last night I discovered that I had accidentally purchased two sets of tickets for a show (I blame it on old age). I emailed the company, sent proof, and a refund was issued, no problem! I’m so grateful!
31 de julio de 2026
Opinión espontánea
Lady i spoke to in customer services …
Lady i spoke to in customer services was very polite and helpful and solved my problem very quickly.
25 de julio de 2026
Opinión espontánea
Great customer service ….
Megan was so helpful and issue was resolved very quickly .
19 de julio de 2026
Opinión espontánea
Brilliant quick response to my quiry.
17 de julio de 2026
Opinión espontánea
Request was resolved swiftly and pain…
Request was resolved swiftly and pain free
15 de julio de 2026
Opinión espontánea
Respuesta de Entertainers Tickets
Thank you for your kind review. We’re really pleased we could resolve everything quickly and make the process pain-free.
I did not remember when my tickets…
I did not remember when my tickets would be arrive to add to my wallet.
I sent an email
Got a reply not long after
Resolved!
No hassle
No complications
Great service 😍
14 de julio de 2026
Opinión espontánea
Respuesta de Entertainers Tickets
Thank you, Jackie! We’re delighted we could get this resolved quickly and without any hassle. We really appreciate your lovely review.
Megan at Entetainers was so helpful and…
Megan at Entetainers was so helpful and resolved my query fast. I had all the information and more sent in a response email. I'm no longer panicking.
Thank you Megan.
12 de julio de 2026
Opinión espontánea
Respuesta de Entertainers Tickets
Thank you for your lovely review! We’re delighted Megan was able to resolve your query quickly and put your mind at ease. We’ll be sure to pass your kind comments on to her.
Quickly answered call and polite
Quickly answered call and polite, clear help from Nielle. He was able to confirm my booking and resent my confirmation email again
Thank you
8 de julio de 2026
Opinión espontánea
Respuesta de Entertainers Tickets
Thank you for your kind review! We’re pleased we could confirm your booking and resend your confirmation quickly. We’ll be sure to pass your lovely feedback on.
Megan responded so quickly and answered…
Megan responded so quickly and answered my query and nothing seemed too much trouble.
3 de julio de 2026
Opinión espontánea
Respuesta de Entertainers Tickets
Thank you for your lovely review! We’re delighted Megan responded so quickly and was able to help. We’ll be sure to pass your kind feedback on to her.
DONT book ur tickets via this company
DONT book ur tickets via this company. Go direct to the venue site to buy tickets. They charge extortionate fees over and above ticket value with limited choice of seating.
3 de julio de 2026
Opinión espontánea
Respuesta de Entertainers Tickets
Sorry to hear you were disappointed.
Just to clarify, we never increase the face value of tickets – the ticket price itself is always exactly the same as purchasing directly from the venue. Like most ticket agents, Entertainers Tickets charges booking fees in line with industry standards. In some cases, venues also require us to collect a venue levy or similar charge on their behalf, which can slightly increase the total price.
In terms of seat availability, many venues allocate different seating areas to different ticket agents. Unless we're directly integrated with a venue's ticketing system, we can only sell the allocation we've been given. This is standard practice across the ticketing industry.
We're proud of the service we provide, reflected in our 4.7 Trustpilot rating, and we're always happy to help customers find the best available seats within the allocation we have.
Thanks for sharing your feedback.
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