Envelopes.com Opiniones 189

Ordering process was easy, shipping was fast! Will definitely order through them again

I bought envelopes that I could use for thank you cards that I had made. I was so impressed by the variety on site, from sizes, to colors, to finishes! I had a great experience with customer service to learn a bit more about the customization options on site, and I can’t wait to add some designs to my next order!

Very kind and understanding customer support. I reached out to them about a print job that I'd actually made a mistake with but they were understanding and send me new prints quickly at no charge. They didn't have to do that. Really nice experience. I'll definitely come back.

The quality of these envelopes were amazing and the delivery was super fast.

I ordered 4x6 fold over cards. I was very disappointed when I received my order with no envelopes with the cards. Being the name of the company envelopes.com you would hope envelopes are included. There was no mention that envelopes were not included. I guess I assumed by ordering cards you get envelopes. No mention of envelopes that could be paired with the cards. I called customer service with no help. They will look into labeling what items don't come with envelopes. I said to the customer service person how does that help me? I didn't want to spend more money for a company that doesn't explain their products on their website correctly. No mention of returning them but I did ask since their site is misleading to honor my request to send me 50 envelopes at no charge, The CS person said she would have management look into it. I don't expect any resolution. Even the order number on my invoice was different than what they could find in their system. I got locked out of my account and couldn't check on my order. Unless they send me 50 envelopes at N/C I will order from some one else. They certainly charged alot for just 50 cards with no envelopes.

Great overall experience. Design process was easy and envelopes turned out great. Feel like they had the most variety, and price was good. Will absolutely buy again.

Horrible experience. They shorted me on my order. I emailed them once a day for 5 days and they ignored me. What a waste of time and a huge rip off.

I had a small issue with the print job I ordered (my fault). Their customer service was SO helpful and got it sorted for me quickly. I'm sad I didn't get the agent's name, but if you see this, you're a star!! The fixed envelopes came looking better than I could have expected.

Everything was amazing. From the service to the quality. I highly recommend their services. The best!!!!!

I order scalloped envelopes for my wedding invitations and multiple sets of thank you cards for my registry gifts. My order came in very quick and exceeded my expectations! The scalloped edge was such a simple but beautiful design and they were very durable. The set of thank you cards was so convenient and the thick quality made it so much nicer than generic card sets. Exactly what I was looking for!

Service was prompt and efficient. We were satisfied with the requested product and would order again as needed

Helpful customer service team! i was nervous about my custom printed envelopes coming out like I wanted, and they helped make it an easy and seemless experience. My envelopes turned out great and I will be ordering again soon.

Amazing service.

I recently ordered from Envelopes.com, and I’m extremely happy with my experience! The website was easy to navigate, the selection of sizes and colors was impressive, and the customization options were exactly what I needed. My order arrived quickly and was packaged perfectly. The quality of the envelopes exceeded my expectations — durable, professional, and consistent in color. I’ll definitely be ordering again for future projects!

Great service! I would highly recommend envelope.com for all stationary needs! They are prompt, professional, and provide amazing service.

They helped me make great labels for my dried starter jars. The finished product looked perfect and so professional. Great products here.

The printing came out nice and clear, just how I expected. Paper quality was good! Fast Shipping

Last January 5, 2024, I ordered 250 6x9-1/2 A10 envelopes, peel and seal. The price was $96.75. When I tried to reorder the same amount again this week, the price was double! They advised that I needed to get a new quote (would take two days). It's now been three days, no quote, and when I called I was disconnected by the first woman. I tried to call back and a man returned my call. He said that the price was accurate, because of new ink that is more expensive. Absolutely horrific experience. He said "there had been a lot of changes in the company." I guess! He said he would escalate the issue to a supervisor and would get a call back within a couple of days.

I've been a longstanding customer of envelopes.com but after my experience this past October, I will never order from them again.

First of all, they completely disregarded the variable addresses I paid $422+ for and instead printed THE SAME recipient's address on EVERY envelope in my order. So I received 450 envelopes all going to the same recipient, rendering 99% of the envelopes useless. I confirmed that the address file I uploaded had unique addresses.

Secondly, on the extra envelopes I ordered (without variable address), they opted to print the return address from the back flap also on the front. My client had planned to use these envelopes if there were any issues or last minute additions to his recipient list. Instead we had about 100 envelopes being sent to and returned to the same address, also rendering these envelopes useless.

Third of all, it took 19 DAYS for 1 of my orders to print and ship, nearly causing my client to miss our target ship-out date. And I'm convinced it only went into production when it did because I was constantly following up with envelopes.com. There was no option to select printing/production time in during the ordering process.

Lastly, their customer service team was not apologetic at all and has only offered a 15% discount on my next order (which there won't be one at this rate) as a solution. No refund, no acknowledgment of their screw ups, nothing.

Horrendous.

Do not use Envelope.com!

I had a terrible experience with a recent order I placed with Envelope.com. My custom order was messed up, shipping was delayed, and the customer service was awful.

Here's a breakdown of the issues I encountered:

Messed Up Custom Order: They didn't get my custom order correct.
Delayed Shipping: The order took much longer to arrive than I was expecting.
Poor Customer Service: When I contacted customer service about the problems, they were unhelpful and basically told me to read the fine print.
Unclear Disclosure: Nowhere upfront did they disclose that printing could take up to 11 days.
Broken Checkout Cart: The checkout cart didn't work properly, forcing me to create three separate orders and pay extra fees.
Overall, this was a frustrating and expensive experience. I would strongly advise anyone considering Envelope.com to look elsewhere. There are many other companies that offer custom envelopes and printing services, and I'm sure you'll find one that provides better quality, faster shipping, and more helpful customer service.