Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

We absolutely loved sharing our moving day with Solomon, our driver - he was super helpful, accommodating and fun to travel with. We’d recommend him to anyone! Our van did have a breakdown meaning... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Superb & professional service. Arrived bang on time and was very efficient. Aaron the driver was extremely helpful, friendly and caring about the move. Top bloke! Van was packed properly and drove car... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing service - booked to go from London to Oxford through Compare the Man and Van but will go directly through ePenny Logistics next time. My driver (didn't catch his name!) was on time, friendly,... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Missing item! My dewalt drill box set left my old house, but did not arrive at my new place. Other tools that were packed alongside it arrived but not the drill.

La empresa ha respondido

Información sobre la empresa

  1. Empresa de mudanzas
  2. Servicio de mudanza y depósito

Información proporcionada por diversas fuentes externas

We provide man and van removals, same day courier & storage services in London & throughout the UK. Cheap hire prices in North London & East London.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

66 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent service and really friendly…

Excellent service and really friendly and helpful driver

24 de junio de 2020
Opinión espontánea
Logotipo de ePenny Logistics

Respuesta de ePenny Logistics

Hi Ian,

Thank you very much for your feedback. We are delighted to hear that you are happy with our service. Looking forward to moving you again next time.

Riza

Valorada con 5 estrellas sobre 5

Excellent Service

13 de junio de 2020
Opinión espontánea
Logotipo de ePenny Logistics

Respuesta de ePenny Logistics

Hi Ms K,

Thank you very much for your feedback. We are very glad to hear that you were happy with our service. Looking forward to moving you again next time.

Riza

Valorada con 5 estrellas sobre 5

I have used E-Penny 5 times now to move…

I have used E-Penny 5 times now to move me house and each time they have been professional & efficient aswell as genuine people to deal with.
This last move was difficult because had to be directed remotely and they did not disappoint.
I recommend them to anyone I know moving house all the time.

9 de junio de 2020
Opinión espontánea
Logotipo de ePenny Logistics

Respuesta de ePenny Logistics

Hi Sky,

Thanks for being one of our loyal clients. We really appreciate your feedback and we look forward to moving you again next time.

Riza

Valorada con 4 estrellas sobre 5

willing and helpful young men

9 de junio de 2020
Opinión espontánea
Logotipo de ePenny Logistics

Respuesta de ePenny Logistics

Hi Michelle,

Thank you very much for taking the time to leave a review. We are really glad to hear that you were happy with the service and we hope to hear from you again soon.

Riza

Valorada con 5 estrellas sobre 5

Quick and efficient service

Quick and efficient service. Great driver. Strongly recommended.

23 de mayo de 2020
Opinión espontánea
Logotipo de ePenny Logistics

Respuesta de ePenny Logistics

Hi Danielolu,

We are very pleased to hear that you were happy with the service.

Thank you very much for taking the time to leave the review and we look forward to moving you again next time.

Riza

Valorada con 5 estrellas sobre 5

Very efficient communication and smooth…

Very efficient communication and smooth service. Will use again.

22 de mayo de 2020
Opinión espontánea
Logotipo de ePenny Logistics

Respuesta de ePenny Logistics

Hi Mel,

Thank you for using our removal service. We are very happy to hear that you were happy with the service you received.

We really appreciate your feedback and we look forward to moving you again next time.

Riza

Valorada con 5 estrellas sobre 5

Great company!!

I booked my move with ePenny Logistics and I thoroughly recommend! Chris was extremely helpful, polite and professional. They provide rugs and all the necessary equipment to ensure the items are safe in the back of the lorry. It was stress free and I would definitely use them again. I was very pleased with the service - Chris and his team are excellent!

27 de marzo de 2020
Opinión espontánea
Logotipo de ePenny Logistics

Respuesta de ePenny Logistics

Hi Rosie,

Thank you for your kind feedback. It was a pleasure doing business with you.

We look forward to moving you again next time.

Rodelyn

Valorada con 5 estrellas sobre 5

Amazing company

Amazing company,
Helped a lot, affordable, responsive, on time

23 de febrero de 2020
Opinión espontánea
Logotipo de ePenny Logistics

Respuesta de ePenny Logistics

Hi Evgeny,

Thank you very much for your feedback. We are very pleased to hear that you had a good experience and we look forward to moving you next time.

Riza

Valorada con 5 estrellas sobre 5

Friendly

Friendly , contentious and helpful . The communications on the day were also prompt.

3 de febrero de 2020
Opinión espontánea
Logotipo de ePenny Logistics

Respuesta de ePenny Logistics

Hi Sam,

Thank you for your kind feedback. We really appreciate your business and we hope to hear from you again soon.

Rodelyn

Valorada con 5 estrellas sobre 5

Good and helpful driver

Good and helpful driver. Coming on time!

27 de noviembre de 2019
Opinión espontánea
Logotipo de ePenny Logistics

Respuesta de ePenny Logistics

Hi Ariel,

It was a pleasure doing business with you. We really appreciate your feedback and we hope to hear from you again soon.

Rodelyn

Valorada con 4 estrellas sobre 5

Arrived on time

Arrived on time, did what they supposed to do and competitive quote. Thank you.

27 de noviembre de 2019
Opinión espontánea
Logotipo de ePenny Logistics

Respuesta de ePenny Logistics

Hi Isaac,

We are very pleased to hear that you were very happy for the service. Thank you very much for your feedback. We hope to hear from you soon.

Riza

Valorada con 5 estrellas sobre 5

Friendly

Friendly, easy going staff. Pleasure to deal with!

19 de noviembre de 2019
Opinión espontánea
Logotipo de ePenny Logistics

Respuesta de ePenny Logistics

Hi Nadia,

Thanks very much for your feedback. We really appreciate your business and we hope to hear from you again in the near future.

Riza

Valorada con 5 estrellas sobre 5

Great availability and easy booking…

Great availability and easy booking system.
Really happy with attitude and efficiency of driver, would use again.

15 de noviembre de 2019
Opinión espontánea
Logotipo de ePenny Logistics

Respuesta de ePenny Logistics

Hi Christina,

Thank you very much for your feedback. It was a pleasure doing business with you. We hope to hear from you soon.

Riza

Valorada con 5 estrellas sobre 5

Was a bit late but very professional i…

Was a bit late but very professional i would definitely recommend this company

7 de noviembre de 2019
Opinión espontánea
Logotipo de ePenny Logistics

Respuesta de ePenny Logistics

Hi Annmarie,

Sorry we were 15 minutes late. This was due to unforeseen circumstances. Thank you very much for taking the time to write a review. We really appreciate your feedback and we hope to hear from you again soon.

Rodelyn

Valorada con 5 estrellas sobre 5

Absolutely great service

Absolutely great service. User friendly and helpful and a lovely guy. Highly recommended and will use again.

3 de noviembre de 2019
Opinión espontánea
Logotipo de ePenny Logistics

Respuesta de ePenny Logistics

Hi Dawn,

Thanks very much for your feedback. We really appreciate your business and we hope to hear from you again in the near future.

Rodelyn

Valorada con 5 estrellas sobre 5

EXCEEDING expectations, best value for money and superior customer service

After having a HORRENDEOUS experience with another van company (AnyVan) who botched my delivery time slot, had a driver who wouldn’t speak to me but only via his colleague (who did all the lifting, even though I paid for a 2 man service), and then delivered my items to the landing (instead of the floor up which I had booked)... I got onto google at 15:15 pm to try salvage the day and get my move completed (the other van also refused to take some items outright even though I had email proof for paying an additional charge for this because it didn’t register on their system. Long story short - I booked with ePenny, had the driver help me carry and load everything up to my flat, had a lovely chat & lift to the new flat, and got an additional 10% discount on future trips. Can not recommend highly enough. Patrick, Chris - thank you for saving the day.

8 de octubre de 2019
Opinión espontánea
Logotipo de ePenny Logistics

Respuesta de ePenny Logistics

Hi Ola,

We are very pleased to hear that you were very happy for the service. Thank you very much for your feedback. We look forward to moving you again.

Riza

Valorada con 5 estrellas sobre 5

Very nice driver and really good…

Very nice driver and really good playlist played in car. The road had very heavy traffic but the driver was super patient. Highly recommend.

15 de septiembre de 2019
Opinión espontánea
Logotipo de ePenny Logistics

Respuesta de ePenny Logistics

Hi Alice,

Thank you for your feedback. We are very happy to hear that you liked our choice of music. We are glad that you were happy with the service. We hope to hear from you again soon.

Riza

Valorada con 5 estrellas sobre 5

Good service

Good service. Was able to book a removal van at short notice and staff were very patient and calm when faced with challenge of getting bigger furniture through the doors.

21 de agosto de 2019
Opinión espontánea
Logotipo de ePenny Logistics

Respuesta de ePenny Logistics

Hi Carmel,

Thank you for your feedback. We are grateful for your business. We're very pleased to hear that you're happy with the service. Looking forward to moving you next time.

Riza

Valorada con 5 estrellas sobre 5

The service was excellent

The service was excellent, the driver arrived earlier and was very helpful. Thanks so much!

28 de abril de 2019
Opinión espontánea
Logotipo de ePenny Logistics

Respuesta de ePenny Logistics

Hi Dina,

Thanks very much for taking the time to leave a review.

We really appreciate your feedback.

Rodelyn

Valorada con 5 estrellas sobre 5

I've recently used epenny logistics to…

I've recently used epenny logistics to move home and I would highly recommend using this service. The driver was very helpful loading and unloading the van as well as giving me a ride to my destination. They offer a great price and would recommend anyone to book their services.

9 de abril de 2019
Opinión espontánea
Logotipo de ePenny Logistics

Respuesta de ePenny Logistics

Hi Paul,

Thanks very much for taking the time to leave a review. We are very happy to hear that you were happy with the service.

We look forward to moving you again next time.

Kind Regards,

Rodelyn

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más