Epicstuff.co.uk Opiniones 

599
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolutely brilliant service, we ordered late on Thursday and the item was delivered less than 24 hours later, ready for our Son’s 5th birthday. We clearly placed our order far too late for it to arr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service! Very large solid scooter received in my hands within 24hours....actually slightly under 24 hours! Exactly what you want from online shopping! See it, order it. . receive it ne... Ver más

Valorada con 5 estrellas sobre 5

Ordered 22nd Dec was sceptical about whether it would arrive before Xmas and work after assembly with all relevant parts etc. Leaving no time to rectify if not. Arrived the next day, in pristine co... Ver más

Valorada con 5 estrellas sobre 5

I am a fan of Epicstuff. I maybe should not spoil my 2 boys so much. Having bought electric vehicles in the past off Epicstuff . I have, on a previous review, mentioned thier excellent customer servic... Ver más

Información sobre la empresa

  1. Tienda de juegos
  2. Tienda de regalos
  3. Tienda de deportes de motor
  4. Taller de maquetas
  5. Tienda de skateboarding

Información proporcionada por diversas fuentes externas

At epicstuff.co.uk we sell a wide range of Rc toys, ride on toys, mini moto's & electric skateboards and hoverboards. Buy the most Epic toys and Gadgets in UK


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

599 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(599)

0 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Good quick response to order being…

Good quick response to order being delivered. DHL didn't give me 1 hr time slot as they said would happen it arrived 4pm after waiting in all day but thus is DHL not epic stuff. Also would of been good to have batteries supplied in the remote controller but other than that car is really good quality and very happy with purchase

19 de noviembre de 2021
Valorada con 5 estrellas sobre 5

HAPPY IN PINK!

I purchased a pink electric Jaguar car for my 3 year old grand daughter.
It arrived on time 3 days later and is actually for Christmas.
My husband and I spent a very happy and fun 30 minutes putting it together.
Lights/music/horn and accelerator noises all work as does the parental remote control. Great seat- the only one I could find in my price range that is leather and not just a piece of hard plastic.
I can't wait to see her face when she opens the now massive parcel- I'm absolutely sure she's going to love it.

Money well spent :)

8 de noviembre de 2021
Valorada con 5 estrellas sobre 5

Ride on tractor epic stuff - excellent!

We bought our grandson the ride on tractor- first of all it’s absolutely fantastic! He loves it - we were worried that it may be like ride ons we had bought in the past for our own sons with limited power but no need to worry! This is a powerful little thing with a good motor inside that is quite quick and the parental remote control is a really great safety feature. We had issues with some of the instructions when building ( my husband works with machinery and is handy !)… but never mind a few emails to Dylan and even after 5 pm he did get back to me straight away! Delivery was within 2 days which surprised me as it was free! This review is so good you would think it’s staged !! I assure you it’s not ! Up to now great tractor ! And great experience with this company if you are thinking of buying from them don’t hesitate
( maybe buy your product pre built save yourself some grey hair ! Ha ha )

6 de noviembre de 2021
Valorada con 5 estrellas sobre 5

Brilliant little electric ride-on

Brilliant little electric ride-on, glad I went with EVA tyres and the twist throttle was a must, as that’s our grandson knows you ride a bike, the 24v chain drive is also a lot better and quieter, I have fitted my own stabilisers to this as he’s to young for it really, he loves it. A very good buy. Quality bits and really looks the part, it’s parked in the garage next to mine. Awesome bike for the money.

18 de octubre de 2021
Valorada con 2 estrellas sobre 5

The quality of the materials is bad.

The quality of the materials is not very good, I have been with the scooter for 3 months and after folding it when lifting it, the entire rear part where it hooks has been broken. the part is not available other brands are compatible with each other and the spare parts are available on Amazon quickly.

6 de octubre de 2021
Logotipo de Epicstuff.co.uk

Respuesta de Epicstuff.co.uk

Hi Misael


We stock a full range of spares for our scooters but tend to keep a lot reserved for customers of ours and don't advertise them on the website so please contact us directly with what you need.
Many thanks

Dylan

Valorada con 1 estrellas sobre 5

Does the (unpublished) six month guarantee reflect the product life ?

Good reviews but I strongly advise caution from my personal experience. Advocacy is not only from a good experience but how things are managed and resolved when they go wrong. Firstly, it is surprising that the guarantee provided by this company is six months. Considering the cost of products, which are reasonable on face value, you would expect to last longer. Is the guarantee duration linked to robustness I wonder? No where does it show on the website when purchasing only a six month guarantee. Raised my daughter’s electric car not working. Less than a year. Response? I have a six month guarantee, send some pictures (done), send back to us at your cost (£35) and we will look at it. Asked from Complaint Process, not forthcoming. Progress with Section 75 through credit card.

26 de septiembre de 2021
Valorada con 2 estrellas sobre 5

Bike fine

Bike fine. Delivery terrible. They did not give the courier the alternative telephone number so delivery failed. I rang courier and gave them the number and the courier did not pass it to the driver so second attempt it was delivered to the wrong neighbor. So poor communication.

11 de septiembre de 2021
Logotipo de Epicstuff.co.uk

Respuesta de Epicstuff.co.uk

Hi James

Thanks for taking the time to review our company and glad you are happy with the product. I'm sorry about the issue with he courier and I can assure you all phone numbers were passed on however as explained at the time the couriers are not direct employees of ours so we can pass on information however have little control over what is actioned their end, especially during a national courier driver shortage were most couriers are behind and struggling to keep up with demand.

Many thanks

Dylan

Valorada con 4 estrellas sobre 5

Product fine

Product fine. Thought the postage was a bit steep. Further to this review, the company contacted me agreeing postage was too high for the item i ordered and refunded the whole postage amount. Most surprising and most welcome. Very good customer service.

10 de septiembre de 2021
Logotipo de Epicstuff.co.uk

Respuesta de Epicstuff.co.uk

Hi Zak, thanks for the review. We have since reviewed your postage charge and agree it was too much so have refunded it back to your card and are in the process of refining our small package fees.

Thanks for bringing this to my attention.

Dylan

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