Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Big thank you to Asif at Smart Home Charge. Professional installation and very helpful getting everything set up. We had an issue after installation that was outside their control but they helped us f... Ver más

Valorada con 5 estrellas sobre 5

Ordered HyperVolt through Smart Charge and the equipment turned up within a couple of days. Install was arranged within 2 weeks. Unfortunately the first installer didn’t do the job satisfactorily but... Ver más

Valorada con 5 estrellas sobre 5

Swift turnaround from Smart Home Charge. Called them out for a warranty repair Monday, job was done by Wednesday. Want to give a massive thank you to their engineer Ryan! Service was top notch. The gu... Ver más

Valorada con 5 estrellas sobre 5

Arrived on designated time. Very polite and east to talk with. Installed the replacement in a great time and when hit a snag with the app stayed until sorted left area clean and tidy. More than welcom... Ver más

Información sobre la empresa

  1. Electricista

Escrito por la empresa

UK electricians serving the insurance sector, with expertise in emergency response to fire and flood damaged properties. Over 30,000 instructions successfully completed to-date. With a proven track record of more than 30 years’ experience, EPR prides itself on building lasting client relationships.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

234 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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4,8

Todas las opiniones

(234)

41 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Electrical testing

The electrician that came to test the lighting circuits arrived promptly, was courteous and pleasant. He did the job quickly and efficiently, explaining each step of the process what he was doing and why. When he had done he made safe the light fitting and left the area clean and tidy.

7 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very efficient service

Very quick response.
Very efficient and pleasant electrian turned up on time, explained all he was going to do and went over what he had done before he left.
At a difficult time because of a flood in the house, the exact response we needed.

14 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service after the poor service I…

Great service after the poor service I had from the home insurance company.They kept in touch every step of the way and dealt with the problem politely,effectively and professionally.They have a tracker system so I knew when I needed to be close to home and a phone call 30mins before the arrived.

2 de agosto de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

Poor appointment booking, but job done luckily.

Ok so the engineer arrived some 2hours + early from my agreement with the booking team. They told me from 12noon to 5 pm time slot. Which suited my family's work commitments. I then on the morning of the visit at 10:03 I get a text to say my engineer would be with me between 9am and 2pm (yes 1hour before the text was recieved) and can track his progress. At 10:15 my daughter phoned me to say the engineer has gone and the ev charger is working. Now my daughter works nights and was awoken by the engineer who was sent outside the agreed time slot, so yes I am not impressed hence 3⭐️ ratings.
At least he fixed my charger.

27 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Notified or time.
Has an app so you can see whereabouts your engineer is. Oldie was friendly and explained everything.

22 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Electrical Work Following A Flood

The Electrician Gareth arrived promptly. He was very efficient and easy to talk to. We felt very reassured and confident that our electrics are now safe after the work he carried out. Would highly recommend Kind Regards Jillian

21 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Steve came round at 7:30am on the dot to check what was thought to be an
electrical damage in my cooker extractor fan and hood light due to a water leak that went through the kitchen ceiling. Steve thought this too as soon as he saw the ceiling was taken out, it was only when he was looking for the plug & socket which I was unaware of, he found above the cupboard on top of the cooker hood. He plugged it in and hey presto, my fan and hood light was fully working. He checked my fuse box too and that was it job done.
Lovely chap, friendly and gave sound advice...very professional, we don't always come across Electricians who are legit, as Steve is contracted out by EPR the reassurance of him being a registered Electrician was a peace of mind.

31 de mayo de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Electrical testing

Made the appointment the week before. Time slot given and then live tracker available. Electrician professional and quick to undertake what needed doing.

27 de enero de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Flooded before Christmas

Flooded before Christmas, took until 13th Jan to come and see damage caused, tested for asbestos but no communication since😡. House now been damp/wet for nearly six weeks and black mould appearing on walls and ceilings.

26 de enero de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

Booking an appointment problematic. Electrician excellent…

Booking an appointment was difficult particularly when calls were not returned. However, once I was contacted to an engineer the service was excellent. The application was confirmed that morning. He also telephoned an hour before to give me time to get to the property. Both himself and his colleague were efficient, polite and explained everything rhat they were doing.

19 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Prompt (I even got a phone call to tell me they were leaving their last job & were on their way) friendly & efficient. Highly recommended.

28 de diciembre de 2022
Opinión espontánea

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