Licentie gekocht, maar met geen mogelijkheid werkend te krijgen. Service is zeer slecht, je wordt met een kluitje het riet in gestuurd. NIETS KOPEN bij deze organisatie.
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Consulta las opiniones de los clientes
Lizenz für Office Paket im März 2016 gekauf. Produktkey nach 2 Jahren gesperrt da Microsoft mehr als 10 Verwendungen registriert hatte! Bisher nur ablehnende Standardmails bei Aufforderung... Ver más
ZEER ONTEVREDEN over EPTIMUM (via Groupon)!! 28.07.2017 MS-Office 365 voor 5 gebruikers besteld bij EPTIMUM via Groupon en in goed vertrouwen € 64,99 overgemaakt. Tot op heden (22.08.2017) geen lever... Ver más
Purchased 'Norton' software product from this outfit Receipt issued clearly stated Refund in full if product 'unused' and cancelled within 14 days. I asked my Daughter to help with download/install... Ver más
Información sobre la empresa
Escrito por la empresa
Eptimum is the result of a synergy between specialists in e-marketing and distribution with over 10 years’ experience in their respective fields. Passionate about the digital world and conscious of the Internet’s huge business potential, they decided to merge their expertise and create a group with the unique ability of generating value on the web. Combining technical expertise to provide solutions to match every technological advance and marketing know-how to create traffic and revenue, Eptimum has developed a complete panel of web services/businesses: e-commerce, digital publishing, e-services and more. The Group anticipated the software industry’s evolution towards the web as early as 2007 and successfully launched its business model in this sector. Today, it has become a major player in software distribution in France and rest of Europe.
Información de contacto
49 rue de la Vanne, 92120, Montrouge, Francia
- info@in-download.nl
- eptimum.nl
Ha contestado el 33% de las opiniones negativas
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Licentie gekocht
Licentie gekocht, maar met geen mogelijkheid werkend te krijgen. Service is zeer slecht, je wordt met een kluitje het riet in gestuurd.
NIETS KOPEN bij deze organisatie.
I paid £87 for Adobe Photoshop…
I paid £87 for Adobe Photoshop Elements, to find after many email exchanges with the Company that it was not compatible with my IMac. They refused a refund. This company are crooks!
The worst customer service I’ve ever…
The worst customer service I’ve ever seen in my life. If you buy something and have problems with it, you're out of luck, my friend. I absolutely do not recommend it.

Respuesta de Eptimum
Schlechte Information der Kunden
Schlechte Information der Kunden , keine vernünftige Beratung . Bei Fragen oder Sonstiges gibt es keine richtigen Ansprechpartner . Das sollte die Firma besser Organisieren .
Niet doen - klopt van geen kant en niet te bereiken
Niet doen, heb een aanbieding v lightroom en photoshop via Groupon gekocht en deze code werkte niet (kwam een error) en de mensen zijn NIET TE BEREIKEN, zelfs niet na 6 mails, verschillende kanalen en ook niet toen groupon ze probeerde te bereiken. Heb ook het franse bedrijf bemaild maar gewoon geen reactie, weet dat je via groupon binnen 14 dagen je geld terug kan krijgen dus als je ze benaderd in de chat helpen ze je omdat het product dus defect is.
Gisteren mijn Windows een jaar verlengd.
Gisteren mijn Windows een jaar verlengd. Eerder had ik een reminder ontvangen met het bericht dat mijn eerste jaar van deelname ten einde loopt. Vervolgens een nieuwe productcode gekocht en deze meteen toegepast. Alles verloopt goed en soepel. Kortom, goed product en goede toepassing.
'Norton' software purchase
Purchased 'Norton' software product from this outfit
Receipt issued clearly stated Refund in full if product 'unused' and cancelled within 14 days. I asked my Daughter to help with download/installation. She told me I didn't need the product because my Broadband Package with BT included 'Norton' software package as part of it's T & C. I e-mailed Eptimum to request a refund. They asked for 'reason why' When i explained the reason, they responded saying 'No Refund' and suggested I give the product away..
Is this what is known as A SCAM?
David Cook
Purchased pdf software via Groupon
Purchased pdf software via Groupon, the download did not work, I don't believe it was ever meant to as Groupon initially offered refund within two weeks, saying I had to apply for it, then when I asked if the software actually existed they issued refund straight away.
Failed eptimum deal from Groupon
I bought a deal from Groupon, then got a message saying I had to go to Eptimum to get the download. Got so far through the process and an error message came up, stopping me from going any further. Got back on to Groupon, who gave me an email address for Eptimim - but never had a reply. Back to Groupon and eventually got to the refund page, just waiting to see what happens now.
Eptimum appears to be based in France, and not a UK business
Received receipt promptly. Glad I didn't see reviews...
Received receipt promptly. Took just over an hour to receive download information but once received process was simple.
Pleased I was able to obtain the Adobe Elements at a reduced price. If I had read the reviews beforehand I might not have purchased from Eptimum. It might be worth them investing in improving customer service, as this is clearly not helping their reputation.
Saustall
Seit Monaten warte ich auf die Abrechnung. Mindestens vier mal habe ich angerufen. Jedes mal wurde gesagt es dauert ca. noch 4 Wochen, letzte mal 2 Wochen. Auch nach schriftlicher Aufforderung kommt nichts. Nicht mal eine Antwort bekommt man. Aber als damals auf Vorauszahlung umgestellt wurde ist geich mit Stromabschaltung gedroht worden wenns nicht gleich alles bezahlt wurde.
Acquisto 23/01/2024 office 365 Ordine number #1200-097052-318765
Acquistato in data odierna Microsoft365 Family and FlexiPDF Home and Business:
Non ho ancora ricevuto il link per fare il downloading del programma, nonostante vostra informazione che sarebbe arrivata subito una e-mail con codice per il downloading. Eseguite tutte le richieste mi manca solo la terza parte ovverossia il link per il dl. Grazie per un vostro pronto riscontro
Unable to activate my AVG product as it…
Unable to activate my AVG product as it didn't come with an activation code - not help at all.
I love this because this web site good…
I love this because this web site good service me and hope that this app help for us.
Eptimum's software options offer…
Eptimum's software options offer high-quality tools that you can effectively use in the business world.
If you want to fulfil your software…
If you want to fulfil your software needs, you can rely on Eptimum.
Niče and so good
Thanks to Emptymum's fast and reliable…
Thanks to Emptymum's fast and reliable software delivery, our business process continue without interruption .
Wish I had checked the reviews
Wish I had checked the reviews! I purchased anti virus software through…. Yep, Groupon. Won’t allow me to activate it on there page, keep getting an error code.
Tried to contact them direct but now I am having to request a refund from Groupon.
Just got my Microsoft software from…
Just got my Microsoft software from Eptimum - unbeatable prices!
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