E.R.E Property Group Opiniones 

231
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I recently bought the property which was facilitated by ERE Property Group. The whole process was seamless & I cannot recommend it enough. Initially I got in touch with Adam who patiently explained... Ver más

Valorada con 5 estrellas sobre 5

My experience working with ERE has really been a pleasure and made very easy with the help of the staff. Shannon was in the phone or emailing me almost everyday with updates which made it really easy... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We bought an investment property and we were a little cynical over the deal. They answered every question we had lots of times over a long period as we did our due dilligence on the deal. They we pati... Ver más

Valorada con 4 estrellas sobre 5

Sharon is a professional in this field. She provided timely and indepth information durning the process. I had no bad comment regarding her. May be, this is her first time to serve Hongkonger who h... Ver más

Información sobre la empresa

  1. Inversiones inmobiliarias
  2. Agencia de alquiler de apartamentos
  3. Sociedad de inversión
  4. Servicio de inversión
  5. Compañía de administración de propiedades
  6. Agencia de alquiler de inmuebles

Escrito por la empresa

E.R.E Property Group offer clients secure UK property investment opportunities. We also make portfolio management & lettings easy for UK & HK landlords. As a business, we pride ourselves on being experts on the countries and buy-to-let properties that we market. We are experts in sourcing property in key UK regional cities, outside of the London market that offer excellent entry prices and good yields. We never take anything for granted and we conduct thorough due diligence on every property we sell. We believe in relationships and we appreciate that investing in buy-to-let property via E.R.E property needs to be based on trust, so we have regular meetings and site visits with developers. These beliefs and standards are at the very centre of everything we do.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

231 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(231)

31 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

ERE Property to be avoided.

I am at a loss how this company can have a rating of 4.5. I first met Robert Medd in Hong Kong and purchased a property at Silk Mill in Leeds. On paper it appeared to be a good investment opportunity with great returns. I was also part of a syndicate which bought properties in Law Russell House in Bradford. Again these appeared to be good investments with great returns and Robert sat with us and made us believe we had the best deal going. In both my cases what was offered that was far from what was to materialise. Management costs continued to increase along with all the other costs and the prices of the properties failed to see the increases forecast because when I decided to sell they were nowhere near what had been paid for them. Robert Medd was happy to sit and drink beer with us and have dinner with us until the deal was done. Once the issues started to arise and questions were asked he was no where to be found. He has refused to take my calls and emails go unanswered.

This is in reply to the below reply from the nameless ere employee. The first thing I want to mention is that ere have asked that I identify myself to Trustpilot in order that my review may be verified, otherwise it will be taken down. Obviously ere do not like seeing the truth appear here. My property in Silk Mill had leaks from the windows I have the invoices to prove that I had to have these leaks repaired. When I tried to claim of the building insurance there were so many forms to fill in that I gave up. At a later time I will add another review for the properties I am involved with at Law Russell House in Bradford. If Silk Mill was bad Law Russell House is worse. Ere say they cannot find me in their database, the emails I sent must have been deleted. There is interaction between myself and Helen Mercer-Jones who was obviously hired by Medd to do the job he could not do. You will also see interaction prior to Helen Mercer-Jones with myself and Medd. Maybe you can ask him why he refused my calls and my emails went unanswered.

1 de febrero de 2023
Opinión espontánea
Logotipo de E.R.E Property Group

Respuesta de E.R.E Property Group

Thank you for your review David, I am surprised that you are so disappointed with your purchases after all these years. Robert and many other investors also own property in Silk Mill and have no issues. There is always a risk with property investments that service charges will go up and I know everyone has been hit with raised electric and other costs throughout the UK in recent years. Interest rates have affected house prices this year but I can assure you that at the time of your purchase your property was sold at market rate. It is unfortunate that you feel disappointed with ERE we have checked our system and can not see any unanswered questions or emails from yourself. Our MD Helen Mercer-Jones or Robert would be happy to discuss further if you wish please feel free to contact us.

Valorada con 1 estrellas sobre 5

ERE doesn't care about the customers

ERE doesn't care about the customers, had pathetic experience with poor support post sales, no ownership. ERE never shared the true picture of the delays in construction which caused me losses for the mortgage approval 2 times. Once contract was rescend ERE didn't bother to get my deposit back.

31 de julio de 2023
Opinión espontánea
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Respuesta de E.R.E Property Group

Thank you for your time on the phone earlier, we are disappointed that you felt you were not listened to when you were having problems and that you felt our staff were unresponsive, this is unusual for ERE as we have so many clients that feel so well looked after, I have asked the team to investigate further where your experience of our usual service standards went wrong. Thank you for confirming that you did get your deposit back after you rescinded your contract, I know our staff worked hard communicating with solicitors to insure this happened, and we apologise that you were not informed at each stage of our efforts. I did contact the master agent who confirmed that everyone that rescinded was refunded and the units sold on at a higher price.

Valorada con 5 estrellas sobre 5

Buying a property can be a stressful…

Buying a property can be a stressful experience but Sophie and Eimeren made the whole process so smooth. Exchanged within a four week period which was in no small part due to their constant attention during the conveyancing process.

5 de enero de 2024
Opinión espontánea
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Respuesta de E.R.E Property Group

Thank you for your review Martin, Sophie and Eimeren were delighted to learn how happy your were with the process and the level of service you received.

Valorada con 5 estrellas sobre 5

Excellent service

Will and Gabriella helped me with a purchase of an apartment and I can't say but Bravo. They were extremely patient with me during the process as I hit some bumps on my side and they helped guide and make the process as smooth as possible. Kudos to you both !

3 de noviembre de 2023
Opinión espontánea
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Respuesta de E.R.E Property Group

Thank you for taking the time to post your review, Gabriella and Will we both delighted to hear how impressed you were with the service you received.

Valorada con 5 estrellas sobre 5

First time experience with ERE properties - recommended

I recently had the pleasure of working with Adam while purchasing an off-plan property. His expertise and guidance were instrumental throughout the process. Adam's knowledge and friendly approach made the experience seamless, ensuring I felt confident in my decision. I appreciate his dedication and would highly recommend him to anyone considering a property purchase. Once Adam handed me over to the sales team Gabriella guided me through the sale process. Both have been excellent thus far. The property I have put down deposit for completes in 2025 - will update review once completed.

15 de noviembre de 2023
Opinión espontánea
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Respuesta de E.R.E Property Group

Thank you so much for your fantastic review, Adam and Gabriella were delighted to hear you were happy with the service received so far.

Valorada con 5 estrellas sobre 5

Will Kettle and Eimeren Dizon have…

Will Kettle and Eimeren Dizon have given excellent service with the sale and follow up in helping us to purchase our second property through ERE.

14 de diciembre de 2023
Opinión espontánea
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Respuesta de E.R.E Property Group

Thank you Bruce for your lovely review, we are delighted to learn how pleased you have been with the service you have received from Will and Eimeren.

Valorada con 5 estrellas sobre 5

Excellent advice and service

Excellent advice and service from Kyle Bartley who helped us purchase our first assisted living property. He was helpful, patient and informative every step of the way. Gabriella then supported as our sales progressor, she was also very professional and helpful. Really impressed with this company.

14 de diciembre de 2023
Opinión espontánea
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Respuesta de E.R.E Property Group

We are delighted to hear you have been impressed with our team and the service received, we have passed your kind words to Kyle and Gabriella.

Valorada con 5 estrellas sobre 5

Excellent customer care and support

Excellent customer care and support, special mention to Will and Eimeren… I am referring ERE Property to my friends for sure.

1 de noviembre de 2023
Opinión espontánea
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Respuesta de E.R.E Property Group

Thank you for your kind words Ramzi, Will & Eimeren have loved working with you and look forward to working with your friends also.

Valorada con 5 estrellas sobre 5

Thank you Gabriella for your commitment…

Thank you Gabriella for your commitment to implementing this investment, which is the first I have made in assisted living and I hope to do more in the near future

8 de diciembre de 2023
Opinión espontánea
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Respuesta de E.R.E Property Group

Thank you for your review Adalberto, we are so pleased you are happy with your first assisted living purchase and the service you have received from Gabriella, we all look forward to working with you again in the near future.

Valorada con 5 estrellas sobre 5

ERE came in at the right time when I…

ERE came in at the right time when I was ready for my first property investment.
The deal was initially introduced to me by Emma Chivers a phenomenon property consultant and Gabriella Mercer another dedicated and hard working Sales manager from ERE ensured the entire purchasing process from start to finish was seamlessly and delivered right on time. Thank you ERE.

10 de noviembre de 2023
Opinión espontánea
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Respuesta de E.R.E Property Group

Thank you Jerry, we are so pleased you chose ERE for your first investment and that you have been happy with the high level of service you have received from our dedicated team.

Valorada con 5 estrellas sobre 5

Buying and Selling

Throughout the six years we have known Robert Medd we have bought six properties.
We are excited about upcoming projects with ERE, he always lets us know what opportunities are available.

He clearly talks through all aspects of the deal and always answers questions and helps solve any problems that arise (though few have).

Our current buy has been managed by Adam Yaqub and Eimeren Dizon who have been helpful and good at communicating the timeline and what needs doing when.

I have recommended Robert and ERE to quite a number of people over the years and many have bought properties due to my recommendation.

24 de noviembre de 2023
Opinión espontánea
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Respuesta de E.R.E Property Group

Thankyou Caroline for taking the time to write this review, we are delighted you continue to be impressed by the service you have received from ERE over the years and thankful that you continue to recommend us.

Valorada con 5 estrellas sobre 5

Purchase in UK

It was an outstanding support by Kyle and Eimeren during my real estate procurement. They have done excellent job throughout my procurement cycle. We had a lots of challenges but they always managed it. Those type of experiences will make me come back to them for any future purchases. In addition, i will always recommend them to my friends.

31 de octubre de 2023
Opinión espontánea
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Respuesta de E.R.E Property Group

Thank you for your kind review Azat, Kyle and Eimeren were delighted to hear how pleased you were with the service you received and look forward to working with you and your friends again in the future.

Valorada con 5 estrellas sobre 5

Mr. Llewelyn James is responsible and trustworthy

Mr. Llewelyn James is very patient and informative. Regardless of the numerous questions I asked, he was always patient in responding and could even offered detailed explanations. Mr. James is such a responsible and trustworthy investment director that I will not mind recommending my friends to approach him if needs arise.

28 de septiembre de 2023
Opinión espontánea
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Respuesta de E.R.E Property Group

We are delighted at your satisfaction with the service you have received from our experienced Investment Director Llewelyn, we look forward to working with you and your friends again soon.

Valorada con 5 estrellas sobre 5

Excellent customer experience!!

James Kettle and Eimeren Dizon are very professional ERE representatives. They have been extremely helpful and responsive in helping us to close the deal smoothly from start to completion within just two months. James and Eimeren understand very well overseas buyers' concerns and provide useful advice about UK property investment opportunities.

Overall my experience was amazing and I would recommend James and Eimeren to new UK property investors like me. I look forward to working with them again in another purchase. Thank you again James and Eimeren for your extra mile services. :)

18 de agosto de 2023
Opinión espontánea
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Respuesta de E.R.E Property Group

Thank you for this lovely review Eric, we were delighted to learn how pleased you were with the high level of service you received from James and Eimeren. We look forward to working with you again.

Valorada con 2 estrellas sobre 5

ERE will go to the ends of the Earth to…

ERE will go to the ends of the Earth to sell you a property. That is their business model.
However, be warned that once you’ve bought, their interest ceases. Be wary of service fees on your property and leaseholds, these become a nightmare upon wishing to sell your property and ERE and Robert Medd will wash their hands of you.
Buyer beware.

1 de julio de 2023
Opinión espontánea
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Respuesta de E.R.E Property Group

Thank you for your review. We are sorry you have had a bad experience post purchase. Unfortunately we are a sales agent not the developer. We have no control over service charges or other fees that may have gone up after you completed on the property in 2020.
As a company Robert & the team have a 19 year history of keeping in touch with buyers and doing all we can that is within our control. As I am sure you are aware costs on everything, from electricity to labour have gone up though out the U.K. and the rest of the world and there is unfortunately nothing that ERE can do about that. We are always available on phone if you wish to discuss.
Best Regards
ERE Property

Valorada con 5 estrellas sobre 5

Had a great experience buying through…

Had a great experience buying through ERE properties. Special thanks to Adam and Gabriella! Both of them were super helpful and made themselves available whenever I had any questions or needed support. They made the whole process super smooth.

30 de junio de 2023
Opinión espontánea
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Respuesta de E.R.E Property Group

Thank you for your kind review Fizza, we have passed this on to Gabriella and Adam

Valorada con 5 estrellas sobre 5

We have very good experience with ERE

The purchasing procedure was very smooth. We got detailed and clear information about the properties we considered. Especially thanks to Will and Gabriella. They really did very well on the purchasing.

29 de junio de 2023
Opinión espontánea
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Respuesta de E.R.E Property Group

Thank you Maria, we are delighted you were so pleased with the service you received from Will and Gabriella

Valorada con 5 estrellas sobre 5

Great Leeds flat purchase

Great Leeds flat purchase - both rent and value have gone up significantly.

Thanks Rob, great job!

15 de junio de 2023
Opinión espontánea
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Respuesta de E.R.E Property Group

Thank you Andrew, we are delighted you are pleased with the return on your investment in Leeds.

Valorada con 5 estrellas sobre 5

Would recommend to anyone!

Very quick and smooth process. Eimeren kept me well informed throughout and maintained high professionalism and kindness! Would recommend to others for sure.

14 de junio de 2023
Opinión espontánea
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Respuesta de E.R.E Property Group

Thank you for your kind words Dalia, we were delighted to pass this on to Eimeren and the rest of the team.

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