E.R.E Property Group Opiniones 

231
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I recently bought the property which was facilitated by ERE Property Group. The whole process was seamless & I cannot recommend it enough. Initially I got in touch with Adam who patiently explained... Ver más

Valorada con 5 estrellas sobre 5

My experience working with ERE has really been a pleasure and made very easy with the help of the staff. Shannon was in the phone or emailing me almost everyday with updates which made it really easy... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We bought an investment property and we were a little cynical over the deal. They answered every question we had lots of times over a long period as we did our due dilligence on the deal. They we pati... Ver más

Valorada con 4 estrellas sobre 5

Sharon is a professional in this field. She provided timely and indepth information durning the process. I had no bad comment regarding her. May be, this is her first time to serve Hongkonger who h... Ver más

Información sobre la empresa

  1. Inversiones inmobiliarias
  2. Agencia de alquiler de apartamentos
  3. Sociedad de inversión
  4. Servicio de inversión
  5. Compañía de administración de propiedades
  6. Agencia de alquiler de inmuebles

Escrito por la empresa

E.R.E Property Group offer clients secure UK property investment opportunities. We also make portfolio management & lettings easy for UK & HK landlords. As a business, we pride ourselves on being experts on the countries and buy-to-let properties that we market. We are experts in sourcing property in key UK regional cities, outside of the London market that offer excellent entry prices and good yields. We never take anything for granted and we conduct thorough due diligence on every property we sell. We believe in relationships and we appreciate that investing in buy-to-let property via E.R.E property needs to be based on trust, so we have regular meetings and site visits with developers. These beliefs and standards are at the very centre of everything we do.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

231 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(231)

31 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Robert and Sharon provide excellent…

Robert and Sharon provide excellent support and advice and I hope to be able to use them on other property purchases.

24 de julio de 2021
Opinión espontánea
Logotipo de E.R.E Property Group

Respuesta de E.R.E Property Group

Thank you for your review, Simon! We're thrilled to hear that you enjoyed your experience whilst working with us. Our team always aim to provide the best support to our clients who are looking for a buy to let property investment. We will pass your lovely feedback forward to Robert and Sharon!

Valorada con 4 estrellas sobre 5

Invest with ERE!

I approached ERE to find good opportunities to invest in properties. I must stress that I am not an easy client. As a relatively inexperienced investor I check and re-check every detail multiple times, before committing to anything. Initially Jonathan and then Sharon were extremely patient and supportive in the whole process and I never felt pressured to make a decision. I have now exchanged with my first property sourced by ERE, time will tell to which extent the predicted returns will materilise, I will then come back hoping to add the fifth star to this review.

24 de julio de 2021
Opinión espontánea
Logotipo de E.R.E Property Group

Respuesta de E.R.E Property Group

Thank you for your review and wonderful comments, Alessandro! We are happy to hear that we were able to help you find a buy to let property investment. We will pass your kind feedback on to Jonathan and Sharon. We look forward to working with you in the future!

Valorada con 4 estrellas sobre 5

Sharon Barlow

This is our first time to purchase a UK property. Many thanks to Sharon Barlow's expertise and assistance in making our dreams come true.We have no hesitation in recommending her on her professionalism.

24 de julio de 2021
Opinión espontánea
Logotipo de E.R.E Property Group

Respuesta de E.R.E Property Group

Thanks for your review, Paul! We are pleased to hear that we were able to source you a buy to let property investment. We will pass forward your lovely feedback to Sharon.

Valorada con 1 estrellas sobre 5

ERE - AVOID AT ALL COSTS!

ERE are a landlords agent who care more about money and the landlord than they do about the safety and well-being of their tenants.

After 5 months of living with water ingress which affected the electrics and our physical health, we finally had enough and called Environmental Health who demanded an electrician attend the property. He subsequently informed ERE that the electrics were not safe and the property should not be lived in.

Out of spite, ERE then requested that we leave the property with 24-48hrs notice and only decided to back down once they realised I had actually read my tenancy agreement and understood my rights.

Diabolical and rude staff, well and truly incompetent. Avoid at all costs.

20 de julio de 2021
Opinión espontánea
Logotipo de E.R.E Property Group

Respuesta de E.R.E Property Group

Hello Miss Barnard

As we know, the property you moved out of is an apartment and the water ingress was occurring from an external leak which is the responsibility of the block manager to repair. We, as agents and your landlord do not have the relevant insurance or instruction to work on a building which neither of us own, so reliance on the building manger to repair the issue was absolute which left you, us as agents and your landlord in a very difficult situation.

As the leak occurred during heavy rain it was not constant, and it was until recently confined to one part of the property. This does not mitigate the seriousness of the situation but did not render the property uninhabitable. The much larger leak during particularly heavy rain did render the property unsafe and therefore uninhabitable, therefore the correct course of action was to terminate the tenancy with immediate effect to avoid any danger to life. Despite this, your request to use the property at your own risk rent free to allow you time to make alternative arrangements was agreed.

Your landlord was also in agreement to a reduction in rent for you in recognition of the fact that whilst she was under no control of the repairs, this situation was far from ideal, and we were all pushing the third party for repairs to be completed at the earliest opportunity.

Finally, your deposit was released in full (prior to us seeing any end of tenancy report) the moment the keys were returned.

In summary, we would agree that you have had an experience that has fallen short of what we aim to deliver. However, as highlighted above and advised previously overall the repairs required fell outside our remit of control. It is disappointing that you feel the actions that we have taken to support the situation warrant such a review.

Kind regards,
ERE Property

Valorada con 5 estrellas sobre 5

Ewan and Tanya Review

Really great help from both Ewan and Tanya. Ewan went to great lengths this to help us get our flat sorted, fast responses, very helpful. Tanya set out the next steps very easily and informatively. Great help from both!:)

19 de julio de 2021
Opinión espontánea
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Respuesta de E.R.E Property Group

Thank you for your review, Chloe! We are pleased to hear that we were able to help you find an apartment to rent. Our team always aim to make the process of renting an apartment as easy as possible! We will pass your lovely comments forward to Tanya and Ewan.

Valorada con 5 estrellas sobre 5

On the ball

Have been renting through ERE for 3 and a half years. Recently had an issue with the water tank developing a serious leak on a Friday morning, forcing me to turn the main supply off. Facing the prospect of having to go without water for the weekend, ERE (through Pru) arranged for a wet-vacuum of the carpets and replacement of the water tank within hours, and all completed by 7pm.

21 de junio de 2021
Opinión espontánea
Logotipo de E.R.E Property Group

Respuesta de E.R.E Property Group

Thanks for your review! Our team always aim to make the process of renting a property with us as smooth and stress-free as possible. We will pass your delightful feedback on to Pru and the team!

Valorada con 5 estrellas sobre 5

Brilliant service from James and Sharon

Throughout the entire process, the team at ERE Property were so understanding and really guided us. They went above and beyond to ensure that our queries were all answered and that our property was handled in a safe and professional manner.

16 de junio de 2021
Opinión espontánea
Logotipo de E.R.E Property Group

Respuesta de E.R.E Property Group

Thanks for your review, Shahid! We are excited to hear that you enjoyed your experience with us whilst purchasing a buy to let property investment. We always strive to make the process of investing as easy and safe as possible. We will pass your wonderful comments on to James and Sharon!

Valorada con 5 estrellas sobre 5

Outstanding Service from James & Sharon

I got really good advice and support from both James and Sharon who held my hand throughout the whole process of buying my property. I highly recommend ERE Property and want to give a massive thanks to James & Sharon.
Afia

16 de junio de 2021
Opinión espontánea
Logotipo de E.R.E Property Group

Respuesta de E.R.E Property Group

Thank you for your review, Afia! We are happy to hear that we were able to support you through the process of buying a buy to let property investment. Our team always aim to offer the best advice and support for all of our clients to ensure the best decision is made. We will pass your kind words forward to James and Sharon.

Valorada con 5 estrellas sobre 5

2 years of great service

Rented through ERE Lettings for 2 years. Always found their staff really helpful. Any issue I had dealt with immediately. Made my moving out process seamless and deposit returned as promised. Would have continued with them if I was not moving to wales. Thank you.

5 de junio de 2021
Opinión espontánea
Logotipo de E.R.E Property Group

Respuesta de E.R.E Property Group

Thank you for your review, Danielle! We are pleased that you have enjoyed your experience whilst renting an apartment with us. Our team always try to make the process of moving out as stress-free and smooth as possible. We will pass your feedback forward to the team!

Valorada con 5 estrellas sobre 5

Very helpful for all staffs from Sharon Barlow

Very helpful for all staffs from recommendations of property, contract exchange and final property management, particular thanks to the most helpful staff, Ms. Sharon Barlow who helped me to deal with all problems promptly.

5 de junio de 2021
Opinión espontánea
Logotipo de E.R.E Property Group

Respuesta de E.R.E Property Group

Thanks for your review! We are thrilled to hear that we were able to help you purchase a buy to let property investment. We always strive to make the process as seamless as possible. We will pass forward your delightful comments to Sharon and we look forward to working with you in the future!

Valorada con 1 estrellas sobre 5

Useless

Useless agency with people that lack competency. Would give 0 stars if I could. Ps. I'm getting spam from a former employee telling me to sign a contract from almost a year ago.

1 de junio de 2021
Opinión espontánea
Logotipo de E.R.E Property Group

Respuesta de E.R.E Property Group

Hi Claudia,

Thank you for your feedback, we have tried to contact you today and would welcome the opportunity to discuss this in further detail.

We are sorry you feel that in this instance we have failed to act accordingly with regard to your deposit return. We must take instruction from the landlord as to how they wish to proceed with relation to the deposit, in most
instances the landlords follow our professional advice however this is not always the case.

Please do not hesitate to contact us if you wish to discuss this in further detail.

Valorada con 1 estrellas sobre 5

The worst agency I have ever dealt…

The worst agency I have ever dealt with.It took me 2 months to get the deposit back, needed to involve the solicitor as the agency was ignoring my calls and email and playing for time. Countless issues while I was living in the flat with very poor respond from ERE. I'm still getting emails to sign my contract from Corina who left a year ago! STAY AWAY IF YOU CAN!

1 de junio de 2021
Opinión espontánea
Logotipo de E.R.E Property Group

Respuesta de E.R.E Property Group

Hi Magdalena,

Thank you for your feedback, we have tried to contact you today and would welcome the opportunity to discuss this in further detail.

We are sorry you feel that in this instance we have failed to act accordingly with regard to your deposit return. We must take instruction from the landlord as to how they wish to proceed with relation to the deposit, in most
instances the landlords follow our professional advice however this is not always the case.

Please do not hesitate to contact us if you wish to discuss this in further detail.

Valorada con 1 estrellas sobre 5

I would leave 0 star If I could

I would leave 0 star If I could. The worst company I have ever dealt with, the word 'useless' describes everyone who works there. Getting the deposit back was a nightmare, the oven repair took almost 2 months and I had to call them 10 times and sent multiply emails. The flat was dirty when I moved in but of course they expected a clean one when moving out. A bunch of incompetent people who do not anything but collect money. Stay away!

7 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sharon at ERE Property

Had a pretty seamless experience with an international property purchase thanks to Sharon Barlow of ERE property. Especially since it was quite hard to co-ordinate between stakehokders in HK, India and UK. Sharon was oroactive and responsive and really helped to smooth out the various wrinkles in the process

5 de mayo de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful experience ! Avoid renting!

I am still surprised how this business got so many good reviews.
It’s been over 4 weeks and still not received my bond back. After exchanging several emails, they advised they want deduct £60 from my bond for small cleaning jobs which I accepted. I thought this going to be resolved after that and I was wrong. They came back they don’t hold my deposit! It’s previous owner of property, day later wanted to increase £60 deduction for 82£ for no reason.

I have never had any experience like this before. Very unprofessional and unethical.

30 de abril de 2021
Opinión espontánea
Logotipo de E.R.E Property Group

Respuesta de E.R.E Property Group

Good evening Przemyslaw,
As you will recall, you were renting with another company prior to transferring to ERE after your property was sold. Despite our best efforts, your deposit remained protected with the previous agent and ERE did all we could to have this transferred back to you as quickly as possible once your tenancy had ended.
Please do not hesitate to contact us should you wish to discuss this further.

Valorada con 5 estrellas sobre 5

Investment properties from ERE

Over the last 10 years ERE have guided me through the acquisition of a number of investment properties. The process has being relatively seamless from start to finish. Capital appreciation, having now sold 3, and good rental incomes have confirmed the investments were sound and actually have exceeded my expectations.

A solid investment for sure.

A number of friends had also acquired investment properties in Sheffield through ERE and in recent conversations with them they have advised they have also been extremely satisfied.

No hesitation in recommending ERE.

22 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

My experience with ERE has been great

My experience with ERE has been great! Within a week I managed to sign a contact for my rented property. Hannah was communicating with me throughout the whole process which put me at ease, and Tanya helped me throughout my referencing also updating me on everything.
I cannot wait to move into my stunning new home!!

15 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

During all this hard times for the past…

During all this hard times for the past 6 months, ERE Property was always positive to help us we anything we needed them. I recommend them 100% for anyone. James B. and Gabriella were the 2 persons that they were helping us with any issues we had. Once again thank you very much guys for maiking it so easy for someone to stay at your property's.

14 de abril de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Emerging Real Estate (EREproperty), Leeds UK L51 2TW

In late 2018 this company sold me on a scheme for a Sheffield bed sit property costing GBP89995 in Cornwall Works, the income from which was supposed to supplement my small pension. It has not been finished and I am informed that the half deposit I paid up front may not be recoverable since the developer would go out of business rather than completing as per the original contract. Instead the developer is proposing a replacement scheme which purportedly may return half of my initial deposit only. Neither ERE nor their solicitors LCL seem to be doing anything to get my deposit money returned, leaving it entirely to the developer. Very poor performance and due diligence by both entities.

31 de marzo de 2021
Opinión espontánea

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