The best birthday I could ask for!
We made our booking through Laura for my 30th birthday celebrations in August. As my birthday falls during the summer holidays, we decided to organise a theatre trip to London. I preferred a stay beyond the usual Premier Inn, seeking something slightly more luxurious without exceeding our budget. Laura was extremely helpful throughout the process, and we promptly found a hotel located adjacent to the London Eye that was within our financial limits.
On the day of check-in, I found it unusual when the receptionist informed us that we had been allocated a room including breakfast, which we had opted out of during the booking due to cost considerations. Additionally, he mentioned the possibility of a penthouse upgrade. It turned out that Laura had kindly contacted the hotel in advance regarding my birthday and had requested an upgrade. To my surprise, we were upgraded to a top-floor studio penthouse with a balcony offering exceptional views of the London skyline. Sitting on that balcony, looking at the view and listening to Big Ben chime, is an experience I will cherish forever.
Furthermore, my husband and Laura arranged a romantic surprise, complete with towel swans, prosecco, and cake. The entire booking process with Laura was seamless, and her efforts elevated what would have already been a memorable day into a truly extraordinary one. I will forever be grateful and I can’t wait to book with her again!








