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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Don’t go near this company. Check it out first. Not the Reviews ,the actual Company. This is a so called repair Company. And NR Hearing no longer exists. Friday 10th June, 2025.😡😡

Valorada con 5 estrellas sobre 5

Hearing aids did exactly as described. Rechargeable system far better than my NHS hearing aids which required frequent battery changes. Whilst one hearing aid failed after three months E S replied pro... Ver más

Valorada con 1 estrellas sobre 5

Read all the other 1 star reviews and exactly what is happening to us. One aid did not work. 5th generation and still tried to get the extra £90 from us. At second call said they would arrange a ref... Ver más

Valorada con 1 estrellas sobre 5

This is a warning. Anyone can write a review on Trust Pilot. It is very dangerous to assume that the 5 star reviews for this company are genuine, particularly when, as for this company, there are man... Ver más

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2,8

Medio

TrustScore: 3 sobre 5

101 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,8

Todas las opiniones

(101)

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Valorada con 1 estrellas sobre 5

Return address for this company

Here is the return address for this company:-
ES Hearing
Oaklands
Ingsdon
Newton Abbot
TQ12 6NL

I received a pair of hearing AIDS from these people and when they arrived they were not as advertised. These were advertised as invisible but instead they looked like a large piece of plastic on full view. I asked for a refund, returned them by registered post to the address they gave me by email. Royal Mail confirmed delivery and they were signed for.
The promised refund never came after several requests.
I paid by credit card and was covered by section 75 credit card act. The bank refunded me.
I would advise anyone who is having problems to contact their bank along with your local Trading Standards or better still, do not buy from these people.

16 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Beware of misleading claims

After purchasing gen 4..I quickly realised that it was of no use to me, due to poor volume..on contacting the company, they advised me to pay another £90 fo the more powerful gen 5…on receiving the aid, I was horrified to see that the box was marked only for mild to medium loss, which was the same as gen 4..finally asked for a refund, as the goods were not fit for purpose. They refused. On the grounds of health and safety,,then I was sent a legal notice about what they could do to me.I have notified the trading standards in that companies area…this review will be removed. If and when I get a refund… please do not deal with this company..

20 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Read all the other 1 star reviews and then buy elsewhere

Read all the other 1 star reviews and exactly what is happening to us. One aid did not work. 5th generation and still tried to get the extra £90 from us. At second call said they would arrange a refund. Joke. Since then calls and emails have got us no further. Nowhere near getting return address from them.

We will be reporting them to local authority consumer protection team at Islington Council, which I believe is the local authority. Also going to go down small claims court route and maybe to a national newspaper to see if they can warn public. Most of us are older and do not deserve this worry.

11 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recommend ES Hearing

I've recently acquired a pair of 4th generation hearing aids from ES Hearing and couldn't be more delighted with them, different class to my old NHS pair and the after care is second to none.

19 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

It Is about 1 month since I contacted…

It Is about 1 month since I contacted ES, about large print manual as we have impaired vision I was told that I would get a large print soon and after about 3 mobile messages, and 5-6 emails and promises of Large print customer support is lacking after you buy the product they don't want to know you very dissatisfied

13 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant Service my earing aid Broke…

Brilliant Service my earing aid Broke they are sending me a replacement free of charge. I am really satisfied with this company they address every thing straight away .Have no problem with recommending them what so ever. Thank you Eshearing

15 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. Brought a pair a few months ago , excellent product.i had an issue with the left side after a quick email chat they are sending out a replacement. That's great customer service.

13 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful company

Awful company. Read all reviews. Will not allow returns. Threatening emails. Please avoid!!!!

3 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

I am impressed with eshearing,my aid stopped working,they sent me an email within the 24 hour time frame,with suggestions of how to get hearing aid working.This unfortunately did not work.I sent another email and they have responded by sending me another hearing aid.So very happy with outcome.
Pauline Rayner, thankyou.

9 de diciembre de 2023
Opinión espontánea

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