Accurate representation of the mattress. Easy order placement, cost was very reasonable, and delivery was on time and came very quickly. Mattress was packaged well and simple to unpack and place. S... Ver más
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Consulta las opiniones de los clientes
I purchased the King Split Adjustable bed. I called customer support to explain that the bed was making a loud noise when using the massager and the mattress was going almost flat when you sit on the... Ver más
You had been so honest from the moment of purchase until the moment of shipment. You kept me posted all the way. Even ask me questions that matters me and makes me understand things. And I did. You... Ver más
This product came very quickly and three different deliveries. We got the split king so easy to put together, everything on it worked, so fancy with up/downs, vibrating everywhere even has lights unde... Ver más
Información sobre la empresa
Escrito por la empresa
ESHINE: Redefine Your Sleep Today. Experience a new era of sleep with ESHINE. Beyond conventional beds, we redefine nightly repose as a personalized journey, where comfort and style merge seamlessly. Crafted with precision and innovative features, ESHINE adjustable beds are more than just furniture; they are customizable cocoons, ensuring each night is a bespoke retreat.
Información de contacto
3311 S RAINBOW BLVD STE 105, LAS VEGAS, NV 89146, USA, 89146, NV, Estados Unidos
- support@eshinesleep.com
- eshinesleep.com
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 23% de las opiniones negativas
Suele responder en menos de 1 semana
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Extremely happy
Everything arrived quickly. Packed very well. Easy to setup. Both mattress and frame are very impressive so far.
Great product
Very good customer service. Product was exactly wat was advertised.delivery was fast
I am so happy!
Glad I bought my new King split bed. It’s fantastic. I have slept all night without any interruptions. So, I am giving 5 stars to you guys. Thank you very much!
A happy couple
We are sleeping souch better. Our hips and shoulders feel great. My husband loves the massage mode. I love being alone to adjust the bed to my body's current needs.
Delivered quickly
Delivered quickly. Assembly was easy. 14" Hybrid mattress is quite comfortable.Price was reasonable. I would recommend.
I got to sleep in a bed for the first…
I got to sleep in a bed for the first time in a year!!! The boxes are heavy, but that just means the bed and frame are solid. Putting it together was very easy, the instructions are very clear. Cost was a factor for me, and after much comparison shopping, I found eshinesleep to be the best buy for the money.
Incredible bed, even better deal.
If you are looking for an incredible deal on a Split King, the 3100+ 14" mattress bundle is it. After comparing it to the competition, we realized the equivalent Nectar, Saatva, DreamCloud beds were 3x more expensive. We took the leap and haven't regretted it, we are finally sleeping like babies. The bed is high-quality, sturdy, and the motor is remarkably quiet. Between the independent head/foot adjustments, the massage features, and the convenience of the eShine app and USB ports, it’s fully loaded. It’s rare to find a product that offers this much value at a fraction of the cost. Highly recommended! Unbelievable deal!!!!!
Excellent product
Excellent product. Excellent customer service. We love our Split King!
Worth the try
This company has fast shipping, honest warranty detail provided, and quick email response. The products are comparable to much more expensive familiar adjustable beds and mattresses.
I purchased the King Split Adjustable…
I purchased the King Split Adjustable bed. I called customer support to explain that the bed was making a loud noise when using the massager and the mattress was going almost flat when you sit on the edge of the bed. I was told to take pictures and videos which I did and sent to customer support. I received another email to take pictures of tags and take more video. This has been a hassle and I am not satisfied.
Delivered in perfect condition both…
Delivered in perfect condition both mattress and frame. Easy to assemble and set up. Works great with no problems. Finally waking up without back pain thanks to adjustable frame and excellent mattress.
I received the mattress and frame in a…
I received the mattress and frame in a timely manner.The price was great.The only thing that was bothering me about the whole experience was that your tracking number links do not work correctly so it scared me as it made me think that I had gotten scammed by the website. Fix your tracking numbers .Because I wish to purchase a bigger mattress and frame in the future. Please fix your tracking number. It will put your customers mind at ease If they work correctly.
I love the bed
I love the bed! However I thought I was buying the wave feature as well
You will not regret this purchase!
The price was awesome! The mattresses are super comfortable and the frame is very sturdy and it has so many cool little features. I initially was concerned when I didn't get a purchase confirmation and my email to the company failed. I was also concerned that the phone number also failed. I waited and the mattresses came and a week later the frames came. I am super pleased with my purchase and you will be too!
Well we can’t even tell you about the…
Well we can’t even tell you about the bed because we can’t use it!!! We ordered the split king adjustable. We got both twin xl mattresses 2 days ago. Today we received 1 frame. And our order says COMPLETE. How is it complete when we don’t have everything???? How are we supposed to use this bed? And customer service??? There is NONE!!! You call and get an Ai bot that won’t transfer to a human. Probably because they don’t have any. We were provided only 1 tracking number so of course it says complete. FedEx can’t look anything up without a tracking number. So how are we supposed to find or get the other half of our bed?????? And worst part is the mattresses are open, like they say to do so they can inflate, so we can’t even return them. Absolutely ridiculous. We have sent 2 emails ourselves and contacted Walmart.com as that is where we bought it through. Walmart has also reached out. Absolutely unacceptable. Never again
Worst customer service ever!
Worst customer service ever!! If you email them they don't respond. If you try to call you get an AI named Eli who can't transfer you to a live person. If you have a problem, forget it . I ordered a mattress and adjustable bed bundle. Then received an email that said I needed to choose a different mattress because the one I wanted was out of stock. I responded with a question. When I replied to the email and still have gotten no response I have asked them to cancel my whole order. I have tried to call to cancel. I have had to dispute the charge on my credit card. I haven't received anything from them none of the bundle has been shipped so it a fairly easy process to cancel the order instead, it has been a nightmare
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