Eshinesleep Opiniones 135

TrustScore: 4 sobre 5

3,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Accurate representation of the mattress. Easy order placement, cost was very reasonable, and delivery was on time and came very quickly. Mattress was packaged well and simple to unpack and place. S... Ver más

Valorada con 1 estrellas sobre 5

I purchased the King Split Adjustable bed. I called customer support to explain that the bed was making a loud noise when using the massager and the mattress was going almost flat when you sit on the... Ver más

Valorada con 5 estrellas sobre 5

You had been so honest from the moment of purchase until the moment of shipment. You kept me posted all the way. Even ask me questions that matters me and makes me understand things. And I did. You... Ver más

Valorada con 5 estrellas sobre 5

This product came very quickly and three different deliveries. We got the split king so easy to put together, everything on it worked, so fancy with up/downs, vibrating everywhere even has lights unde... Ver más

Información sobre la empresa

  1. Tienda de ropa de cama

Escrito por la empresa

ESHINE: Redefine Your Sleep Today. Experience a new era of sleep with ESHINE. Beyond conventional beds, we redefine nightly repose as a personalized journey, where comfort and style merge seamlessly. Crafted with precision and innovative features, ESHINE adjustable beds are more than just furniture; they are customizable cocoons, ensuring each night is a bespoke retreat.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

135 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 23% de las opiniones negativas

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3,9

Todas las opiniones

(135)

71 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great price for great product.

Great price for great product.
So far I'm impressed with my purchase of the E5000 Luxe Series.

How it holds up long term is the only question unanswered and only time will tell.

7 de enero de 2025
Valorada con 4 estrellas sobre 5

The assembly instructions are not…

The assembly instructions are not clear. I had to go to your web site to figure it out. The pad on the bed is not firm, it's hard. we had to buy a pad to make it comfortable. But the bed itself works great. she is getting a full night's sleep for the first time in a year.

3 de enero de 2025
Valorada con 5 estrellas sobre 5

Eshinesleep has great customer service

Eshinesleep has great customer service. I ordered a patient adjustable sleep bed, I called/emailed the customer service to cancel the order the 2nd due to my own reason. Customer service worked timely to refund me. I do trust and recommend this company based on my positive experience.

23 de noviembre de 2024
Valorada con 1 estrellas sobre 5

poor custumer service

i made a complaint because i was notified the order had ship and a week later i tracked the package and found that only an label was requested. customer service told me i couldn't talk to someone about it because receiving orders was at a high priority and you didn't care about orders that were already paid sent emails with no answer. i put review on facebook. i also notified deer and deer hunting of the situation because they recommended you. i did get the package after 14 days. never got a response from you.

4 de noviembre de 2024
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Respuesta de Eshinesleep

We are very sorry for the inconvenience, please let us know your order number and we will try our best to deal with your after-sale problem.

Valorada con 5 estrellas sobre 5

Great so far!

Only had the bed a week so far it’s great. Platform moves well quickly quietly only downside is the massage feature is a bit noisy and jerky. Delivered quickly within a few days of ordering four boxes for a split king. Single person assembly quickly, very little assembly, so far it’s great bed, great product, hope that continues overtime

4 de noviembre de 2024
Valorada con 5 estrellas sobre 5

Purchased this bed for 84 year old…

Purchased this bed for 84 year old mother in law who cracked 2 ribs and can not easily get up from bed. Bed arrived quickly and was easy to assemble. So far, MIL has been sleeping well and was able to get up on her own.

1 de septiembre de 2024
Valorada con 5 estrellas sobre 5

Loves the bed

My 92 year old mother loves the eshine bed. She moved into an assisted living facility and has to have her own furniture. The bed is perfect.

27 de agosto de 2024
Valorada con 5 estrellas sobre 5

Quick and timely

I really appreciate the company resending me the power control for e2000. The one that is on the website is for e3000. Company was quick and timely to get me the correct part

28 de julio de 2024
Valorada con 5 estrellas sobre 5

So far it is GREAT

So far it is GREAT! We love this bed. We haven’t woke up hurting since the second night. I would recommend this bed to my friends and family!

27 de julio de 2024
Valorada con 5 estrellas sobre 5

Love our new bed

Love our new bed! Split king was absolutely the way to go for our different needs and preferences. Great price, good quick response to questions.

9 de julio de 2024
Valorada con 1 estrellas sobre 5

After ordering the E2000 bed with 14…

After ordering the E2000 bed with 14 inch mattress, I so much wanted to like this bed. I contacted Eshine customer support to get some expanded legs for it to fit in our bedframe. The first delivery made it from CA to all the way down the street from me here in Tempe AZ. Fedex reported the package was damaged and they returned it back to Eshine in CA. I email Eshine Customer Support about the failed delivery and they said it would go out "expedited". Four days later the status was still showing "Label Created". I'm glad they didn't send it regular priority. Four days later it actually arrived as two separate packages. One of which was damaged and obviously wrapped with LOTS of tape. Since our bed is a split king, there were 2 packages each with 6 legs for each side of the split king. This was the same damaged package from the first delivery. I sent them pictures. When I opened the damaged package, there were only 5 of the six legs for one side of the split king. Each leg was wrapped in a small bubble wrap bag, and the empty bag was still there from the missing leg.

I AM STILL WAITING FOR THE REPLACEMENT LEG. DO NOT BUY FROM THIS COMPANY. TOMORROW I PLAN ON CALLING MY CREDIT CARD COMPANY TO CONTEST THE CHARGE.

10 de julio de 2024
Logotipo de Eshinesleep

Respuesta de Eshinesleep

We are very sorry for the inconvenience, please let us know your order number and we will try our best to deal with your after-sale problem.

Valorada con 5 estrellas sobre 5

Remote control

Recently the remote control for my new eshine bed was tossed in the laundry with the covers. I ordered a new one and it was delivered and easily programmed to my bed within 5 days.

11 de julio de 2024

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