Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was very pleased with the service we received from Espresso Rescue. They were professional, friendly and very knowledgeable. The issue was diagnosed quickly and resolved and we were kept up to date... Ver más

Valorada con 5 estrellas sobre 5

First-class customer service from start to finish! I recently took my Sage Barista Express coffee machine to Expresso Rescue for a repair, and I honestly couldn’t have asked for a bette... Ver más

Valorada con 5 estrellas sobre 5

My coffee machine was serviced by Vittorio. It’s so professional and knowledgeable man. Machine was completely cleaned, parts which need replacement exchenged, professionally descaled. It looks like a... Ver más

Valorada con 5 estrellas sobre 5

Espresso Rescue did a fantastic job on my Sage Barista. He took the machine in quicker than expected and gave me a breakdown of the issues only a few days later. Upon collection he also provided me... Ver más

Información sobre la empresa

  1. Proveedor de máquinas de café

Escrito por la empresa

Domestic and commercial coffee machine service and repair - coffee supplies - coffee equipment sale and rental


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

86 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(86)

12 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Vittorio is a great guy

Vittorio is a great guy. Very knowledgeable at what he does and always goes out of his way to help people.
I'd have no Hesitation in recommending him to anyone.
5 * review

19 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A good honest company who diagnosed the…

A good honest company who diagnosed the problems with my Sage Barista Touch espresso machine. A service and fix was carried out. Vittorio was thorough in explaining the problem, demonstrated the fix in his worskhop and gave great advice on maintaining the machine as well as how to get the best out of it. Would highly recommend reaching out to this company if you have any problem with your espresso machine.

3 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service, rejuvenated an old malfunctioning machine back to a daily workhorse.

Knowledgeable, efficient and timely.

1 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

I can’t recommend Espresso Rescue highly enough. Vitorrio came out the next day to look at our machine and immediately diagnosed the problem. Such an amazing service.
Stephanie (Dormouse Books, Belper)

11 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic experience!

I recently had the pleasure of using Espresso Rescue for a repair on my Sage Barista Pro espresso machine, and I can confidently say this is the best repair service I’ve ever encountered. From start to finish, the experience was seamless and highly professional.

The owner is not only knowledgeable but also genuinely passionate about coffee machines. He took the time to listen to my concerns and thoroughly explained the potential issues and repair options. This level of customer service is rare and truly appreciated.

What impressed me most was their transparency and honesty. They provided a detailed estimate upfront, with no hidden fees or surprises. The repair itself was completed swiftly and with exceptional craftsmanship.

In addition to their technical expertise, Espresso Rescue also offers a variety of maintenance tips and advice to keep your machine running smoothly. This extra touch shows their dedication to customer satisfaction and long-term service.

Overall, Espresso Rescue is a gem in the world of coffee machine repairs. If you want expert service, fair pricing, and someone that genuinely cares about your coffee experience, look no further. I highly recommend Espresso Rescue to any coffee enthusiast in need of repair or maintenance. They’ve earned a loyal customer in me!

18 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

First class customer service …

Well what can i say apart from absolutely amazing first class customer service.
I had a problem with my grinder so decided to drop them a message.
They could of easily advised i send it in to be fixed but instead they sent me a diagram, lots of help and advice and their responses were swift and well out of normal hours.
In this day and age this kind of help and level of care is almost unheard of.
I will be recommending them to anyone and using them anytime i need new equipment.
Loyalty has been secured, thank you again for all your help.

16 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

First class service

Great communication and service from Espresso Rescue. Fixed my Sage Oracle machine with no fuss, gave it a service and returned it with a free bag of coffee. It's now working perfectly making great coffee. The advice offered to keep my machine in perfect working order was also very welcome. Would thoroughly recommend Espresso Rescue and will be getting my machine regularly serviced by them.

15 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Vittorio was extremely helpful

Vittorio was extremely helpful. Not only did he repair my machine, he fully serviced it and shared some very useful tips for keeping in great working order and how to ensure I get the best out of it. He set it up for me and the first drink I had on getting it home was perfect. I would definitely use again and recommend. I will also be buying the beans he supplies, they are fab.
Mike

9 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Espresso Rescue

Espresso Rescue serviced my rocket R58. Vittorio did a first class job and is incredibly knowledgeable about all coffee machines. After the service my machine was better than new. Could not recommend espresso rescue any higher. It was a pleasure to meet someone with passion and care for his work.

29 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely sterling service from…

Absolutely sterling service from Espresso Express, an absolute pleasure dealing with Vitoria a consummate professional, very knowledgeable and courteous, I won’t hesitate to use this company again!!

19 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfecto

Above and beyond doesn’t even come close. Incredibly helpful, professional and friendly with the best customer service I have probably ever received. I had continuous updates as to the fixing of my machine, even a mini video, and then, on collection, I was given a tutorial on how to maintain the machine, and best of all on how to make the ultimate coffee. The pricing is very reasonable for the fix, but very much more than reasonable considering the overall service provided. Thank you so much.

18 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Pleasant and educational experience

Vittorio is a very knowledgeable guy. Helps you understand the process and your needs. Very reasonable pricing
I feel like I lift with a great machine, and a bigger brain to help me enjoy coffee more in future.
I'll be back for sure

30 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Broken Sage coffees machine!

Excellent service from the moment we got in touch right through until I picked up my fixed machine. We were kept informed of what the problem was and how much parts and service would be. We also had the choice to continue with the repair or not free of charge.
Would highly recommend and also use again!

1 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

We are truly happy with their customer…

We are truly happy with their customer service. The Expresso Rescue Team gave us complete guidance through messages and videos after having some isaues with our coffee machine. Eventually we had to send the machine and they quickly fix it and sent it back. They are trustful, efficient and professional.

26 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely fabolous service

My coffee machine was serviced by Vittorio. It’s so professional and knowledgeable man. Machine was completely cleaned, parts which need replacement exchenged, professionally descaled. It looks like absolutely new one. It’s not just rinse and go service, it’s fully detailed precise work. Vittorio has awesome knowledge about what he is doing, he explained everything was done, shows me used seals and share with many advices how to maintain machine daily to keep it healthy for long time. It’s diamond 5 stars service. Highly recommend to every coffee lover ❤️

25 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Espresso machine repair

So nice to find Espresso Rescue in a world where it's often cheaper to buy new because the manufacturer charges a fortune. Espresso Rescue repaired my machine at a reasonable price within a week. They are friendly and polite, a pleasure to deal with. I would certainly consider buying my next machine from them.

18 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Buying a coffee machine experience

Buying a coffee machine from them was not just a simple purchase, it was an experience. They definitely know their stuff. I would highly recommend them, now we can have a proper coffee at home. Thank you

10 de marzo de 2024
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más