Unfortunately, my cargo bike was stolen, but Laure at ETA handled my claim brilliantly from start to finish. She was incredibly helpful, professional and supportive throughout the process. The claim... Ver más
La empresa ha respondido
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Unfortunately, my cargo bike was stolen, but Laure at ETA handled my claim brilliantly from start to finish. She was incredibly helpful, professional and supportive throughout the process. The claim... Ver más
La empresa ha respondido
I have unfortunately just had to make a claim for a stolen bike and ETA we're great. Quick to respond, communicated clearly and - most importantly - were happy to pay what I was expecting. Thanks!
La empresa ha respondido
After doing my research this company head and shoulders above others all transparent tick box for what services you need yearly payment is a bargain . My bike is a Jorvik tricycle electric assisted... Ver más
La empresa ha respondido
Really great experience claiming for a damaged bike from attempted theft. Really speedy and helpful responses, they went above and beyond to help me find a replacement bike and offer lots of discount... Ver más
La empresa ha respondido
When you buy insurance from the ETA, you get excellent cover and help build a sustainable future for all. We have supported vital environmental projects in Britain and throughout the world for over 35 years. Together, we can do more.
Escrito por la empresa

Unit 21, Fulham Broadway Centre, Fulham Road, SW6 1BW, London, Reino Unido
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We've been ETA customers for years and (luckily!) haven't had to use the breakdown service very often, but every time we have, the service has been consistently excellent. We had a break down recently and both the call handler and the recovery driver were incredibly professional, efficient and prompt - which is exactly what you want when you're in that situation. Would highly recommend!

Respuesta de ETA Insurance (ETA Services)
ETA were helpful, patient & understanding every step of the way, they handled my claim swiftly & compassionately, very reassuring, they made everything very clear andl easy to understand. Laure who handled my claim was particularly patient, calm and efficient.

Respuesta de ETA Insurance (ETA Services)
I had William deal with my claim, very good customer service, dealt with questions quickly, very quick and simple experience
Thanks

Respuesta de ETA Insurance (ETA Services)
We got our electric tricycle and mobility scooter insurance here.
It was done very quickly and professionally and it was cheaper.
Well done Danny and Gary.
👍😊👍😊👍😊👍😊👍😊👍😊👍

Respuesta de ETA Insurance (ETA Services)
Came up trumps when my new phone stopped pairing with my e bike. I really do not know what i would have done without ETA. So glad I took out cover. My bike is too large and heavy to get in a car.

Respuesta de ETA Insurance (ETA Services)
Really good customer service.
Dealt with my stress thoughtfully and sensitively and the breakdown vehicle arrived in a short time.
Kept me informed throughout the process and also checked up with me to ensure that all went well.
I would really recommend.

Respuesta de ETA Insurance (ETA Services)
Broken customer portal, couldn’t cancel renewal and then refused to refund. Went to cancel my renewal over Easter. Customer login broken, advised to call but closed for weekend. Ended up emailing a couple of days later and they initiated the renewal seconds before they replied to say too bad it’s already been renewed. Denied there being a problem with their website - it’s still broken so not sure how they can claim that. No longer trust them.

Respuesta de ETA Insurance (ETA Services)
The first time I used ETA Breakdown since switching from a well- known, very expensive provider -- and couldn't be happier! Joe came from Connoisseur recovery within the hour. He was friendly, reassuring and knowledgeable and had my little car fixed and running within 10 minutes. Excellent service- including Ruby on the end of the phone, who answered in two rings.

Respuesta de ETA Insurance (ETA Services)
Exceptional service from Gareth at ETA. Exceptional bike cover from ETA. Gareth was really quick to respond to every communication resulting in a successful outcome, for a very unusual claim.
Thank you very much Gareth. And thank you very much ETA

Respuesta de ETA Insurance (ETA Services)
Have been a member for a few years. Used them for the first time yesterday after a big derailleur failure. It was a Sunday at about 10:30am. Thy took only about 30 minutes from me first calling them. Excellent service that I would highly recommend. The driver was very courteous and caring with my bike.

Respuesta de ETA Insurance (ETA Services)
I was trying to find insurance and recovery for my disability scooter.
I found this site and company straightforward and simple to use.
Thank you.

Respuesta de ETA Insurance (ETA Services)

Respuesta de ETA Insurance (ETA Services)
Competitive Quote and query answered promptly

Respuesta de ETA Insurance (ETA Services)
Good value bicycle insurance and like to support ethical companies. Like the added bicycle rescue - not had to use let but useful peace of mind!

Respuesta de ETA Insurance (ETA Services)
Just bought the recovery insurance. It is exactly what I was looking for. Extremely clear policy guidance and at a really good price. Hoping I won’t be needing this but better safe than sorry.

Respuesta de ETA Insurance (ETA Services)
Very easy to amend my policy when I changed my car, and guess what? No extra charge!! Well done folks :)

Respuesta de ETA Insurance (ETA Services)
Very straightforward information & easy to chose a relevant policy.

Respuesta de ETA Insurance (ETA Services)
Easy website, phone answered very quickly and he was very helpful.

Respuesta de ETA Insurance (ETA Services)
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