ETI Tri Bike Opiniones 

57
•
TrustScore: 2 sobre 5

2,0

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I have had no replies from this company. I phoned early in the year and was told they'd phone back. They did not contact me. My event has happened and I had no communication from them. Web site down,... Ver más

Valorada con 1 estrellas sobre 5

Unquestionably the worst company I've ever dealt with. Took five weeks to return my bike, totally failed to communicate, and clearly couldn't care less. My bike went on a European tour without my cons... Ver más

Valorada con 1 estrellas sobre 5

DO NOT USE Booked in Feb tried to contact them daily for last 3 weeks only to get an Irish women with the same script every time i called, no response at all back and now phones are disconnected and... Ver más

Valorada con 1 estrellas sobre 5

As per previous reviews avoid this company at all costs. Cancelled the booking with two weeks to go before being due to fly out, leaving me very little option to get my bike to my race. I still h... Ver más

Información sobre la empresa

  1. Servicio de transporte

Escrito por la empresa

ETI Tri Bike is a courier delivered bike transport service from Ireland, Europe and The UK to any global cycling event. Our service allows you to transport your tri-bike fully assembled from anywhere in Ireland to your triathlon race home or abroad. Why Choose ETI Tri Bike? Approved fully insured carrier Pickup & drop off locations that suit you Professional tri-bike handlers with years of experience Warm weather training camps transport We provide less stress, giving you more success We Do Not Disassemble your Bike Transporting your bike fully assembled, removes any stress or strain to disassemble and reassemble your bike before and after your race. Our vehicles are professionally racked to give you the peace of mind that your bike will arrive to race site ready for you to ride. We also supply you with identification documents for your bike stating the event you are participating in and the location. Convenient pick up locations We supply convenient pick up locations throughout Ireland, which cuts out the stress in the lead up to your event. We will contact you closer to the event to arrange the pickup point suits from a geographical perspective. We will then return your bike to this same location within days of your race finishing.


Información de contacto

2,0

Malo

TrustScore: 2 sobre 5

57 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,0

Todas las opiniones

(57)

0 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Not terrible, not great

A mixed picture. The pick-up and drop-of window in a hotel car park is a tight window. If you or a friend can't make it you're stuck. I had to cancel one booking because of this, and despite having another booking with them the same year only got a partial refund. They are keen on quoting their Ts & Cs but a bit of goodwill gesture wouldn't have been amiss given I'd already paid for another booking.

I took the minor service thinking it would be a useful simple road-worthiness test before the event. But they do this in Ireland before the bikes are shipped, so they have a lot of travelling and jostling to do before they get to their destination. My front disk rotor was rubbing and the excellent mechanic at Tallinn sorted that, but it was not a problem I'd expected. Front wheel had to be removed for transportation.

So the service was ok and fine in principle but you might find the pick-up/drop-off windows and locations restrictive and given the cost, it may well be worth balancing that against the risk and hassle of taking it yourself. I wouldn't use them again.

24 de agosto de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Stress free bike transport!

The guys made what could be a stressful, very easy. Bike drop offs and pick ups went just as planned. I’m not a mechanical person so the idea of dismantling my bike for travel to an Ironman filled me with fear. ETB made it easy and stress free to get my TT bike to Spain. Will use again.👍

10 de julio de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Will definitely use again

Have used eti several times and they have always been exceptional, they go out of the way to help and try and make he whole journey as easy as possible
Will definitely be using again in 2025.
Happy Christmas Steve and the team .
Please give my best to Jimmy and hope he is on the meand.

23 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

What an ETI Team!

What an ETI Team!! Excellent communication, punctual and caring of its customers. Why do it any other way.
Thanks for this year and Defo see you guys in 2025 👊🏼

19 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had this company take me bike to…

Had this company take me bike to Estonia and so glad I did . Excellent. Service. Took all the stress off me .. had a call when the bike arrived in Estonia and in A1 condition .. then soon as I finished the race took the bike to the pick up point and left it with them . I would use this company again and would recommend them to anyone who wants a stress free trip

31 de agosto de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Crushed derailleur

The bike was picked up and dropped off fine for half Ironman in Venice. I took the bike to the mechanic as I had a free service as part of the Nirvana booking. He told me “someone at the airline must have sat on your bike” - they’d pushed the derailleur almost into the spokes. It was totally fine on the way back but wasn’t why I paid to have it transported!

5 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Copenhagen transfer

ETI transported my bike to Copenhagen and they were great from start to finish. Pick up time was sent and when traffic issues were a problem, I was kept updated with anticipated arrival time. Drivers were extremely friendly and helpful.
In Copenhagen, they could not have got nearer to transition and likewise at the end, it was just a 5 minute walk to hand the bike over for the return trip which was hugely appreciated.
I would definitely use them again.

18 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

had to change booking to 2025

had to change booking to 2025 , eti were very easy to deal with and changed everything no problem----edit.. dont deal with this company -- race approaching, large group booked and paid for , nobody can get in contact, it appears they have gone to ground and taken our money.. we will have to book with some one else.. do not book with eti tri bike

25 de octubre de 2024
Valorada con 5 estrellas sobre 5

First class service, clear communication highly recommend…

I used these guys for my first Ironman race out in Kalmar Sweden. Based in the north west of England and with no experience traveling with a bike I was looking for peace of mind and a safe pair of hands. Steve and the team were faultless! Great clear communication before drop off, out at the event and on return. I felt it was great value too! No need to disassemble and pack in a bike box then trust airport baggage handling! Keep up the great work guys!! I will most definitely booking with you next year!!

17 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Cancelled my booking at the end of July…

Cancelled my booking at the end of July which is totally understandable as they didn’t have enough take up. Unfortunately they are still to return the £260 I am owed for this and it has been more than a month. Stay away from using this service.

11 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A great service

A great service. These guys know what they are doing and helped make the experience a good one. I recently did the IM Copenhagen and they pulled out all the stops to get close to the finish line which was appreciated by all. As a first timer I was a little unnerved about how it all worked to start with but I needn't have worried. Will use again.

18 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

First time using them and if I pluck up…

First time using them and if I pluck up the courage to do another Ironman would defo use again. Really simple to use, there when they said they were going to be, gave clear advice on what to expect. Handing your pride one joy over to a stranger is daunting but fear not they are extremely reputable and trustworthy. Even moved closer to us after the event to save our legs. Great job. Nick

18 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Zero customer service and communication

I used these folks for 2 races this year and they were absolutely terrible. They cancelled the booking for my first race as they didn't acquire enough bookings. While that is fair, they never responded about my second race. I called them several times and was told, 'someone will call you back.' Over several weeks no one responded.

They do not communicate, will not return calls and I will never use them again. Do not use.

22 de agosto de 2024
Opinión espontánea

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