LiberNovo EU Opiniones 5

Ho avuto una pessima esperienza con loro in merito a un giveaway chiamato "labor day". Nel post del concorso era scritto chiaramente di mostrare (quindi con un video o una foto) la propria "After work recovery routine" taggando libernovo eu con l'#rewardyourspine. Alla fine hanno premiato chi aveva fatto commenti brevissimi e non strutturati sotto il loro post. Io avevo chiesto spiegazioni in dm sul concorso ma nessuno mi aveva mai risposto. Quindi io e un'altra partecipante non siamo state neppure inserite nella lista delle partecipanti e hanno vinto persone che non hanno rispettato il regolamento. Libernovo eu è da evitare, si sono comportati in modo disonesto e non trasparente. Se queste sono le premesse io NON mi fido di unazienda simile. Da EVITARE. Mi hanno proposto per tenermi zitta un BUONO. A conferma della loro disonestà hanno cancellato il post del concorso.

good good good good good good

The goods arrived fast and properly.
Just to ship the two Libernovo Omni Pro Ergonomic Chair as 5 different packages with 3 different shipping companies (Chairs 2 pck., Footrest 2 pck., Batteries 1 pck.) was a bit annoying.

Had besteld op hun website. bestelling zou binnen 5 a 10 werk dagen verstuurd worden. helaas dat was niet zo. ik heb zelf een mail gestuurd van hoe en wat met de levering staat. ik heb daar binnen 24 uur antwoord op gehad. En voor de rest had ik een prima ervaring. Helaas was de kleur stoel die ik besteld had niet leverbaar, en kreeg daar prima optie voor terug. de levering ging goed. de stoel zit Prima, zeker de moeite waard. Ik zou ze 5 sterren gegeven als de communicatie van het begin meer proactief was.

Ordered a chair through eu.libernovo on the 6th of Feb 2026. It is now two weeks, 10 business days, later and it is still Unfulfilled on my order.

They say orders are typically processed within 1–2 business days and up to 5 during peak periods. Then 5-10 business days for delivery.

Have tried contacting them via email, Facebook and Instagram with no replies.

Seems customer support doesn't exist. Don't even know if the chair does.

UPDATE - 24/02/2026
Contact with customer support. Order has been shipped. The New Year holiday, 12th-23rd of Feb, caused a "2" week delay. This seems more reasonable with my order being on the 6th PM. Therefore only having ~3 working days before their Festive period. Would have still been great to know it would have been a delay till the festivities were over.
Will update here once its arrived and its status.

FINAL UPDATE - 04/03/2026
26 days later, I had to collect my chair as FedEx was messing me around.
So far Char 5 stars! Finally a char that fits me and full of features.

If you are willing to deal with the slow customer support/long delivery times then this is a no brainer.

I do hope they solve their support and stop to use FedEx.