Eureka Direct.co.uk Opiniones 1285

TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I recently ordered from Eureka Direct, and I’m genuinely impressed with the experience. The quality of their service stands out — everything was handled with care, professionalism, and attention to de... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Needed to give my old mum her meds in 2.5ml intervals. I haven't got the steady hand I used to have, so using the dosing spoon became almost impossible. I bought x10 small dosage syringes, which... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

The website and Quick Delivery were EXCELLENT. Unfortunately DHL refuse to leave parcels in the safe place we have..........? Other Couriers leave parcels and they are covered by CCTV. I have ha... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Eureka is a really easy to use website and they seem to have just about everything for your medical needs. My order was delivered within a couple of days and was a quality that you expect. The wound... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de artículos médicos
  2. Puesto de primeros auxilios
  3. Equipamiento y suministros hospitalarios
  4. Tienda de ropa de seguridad y de trabajo
  5. Proveedor de equipos de seguridad

Sobre Eureka Direct.co.uk

Escrito por la empresa

Eureka Direct

Escrito por la empresa

First aid supplies & infection control products.
Eureka Direct pride themselves in excellent customer service and that's why all of our happy customers such as Lush and Paulton's Park, keep returning for more. With the largest supplies of first aid in the UK we'll be surprised if you don't find what you are looking for!

30 DaGuarantee!

FREE delivery on all orders!

FREE delivery on all orders!
We also offer free gifts and a 100% no quibble guarantee!

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Valorada con 5 estrellas sobre 5

Product recall

Product recall. Quick and easy replacements.

20 de marzo de 2026
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Respuesta de Eureka Direct.co.uk

We appreciate your feedback and are happy our replacement process was quick and easy for you during the product recall.

Kind Regards,
Eureka Direct Customer Service Team

Valorada con 4 estrellas sobre 5

Great service

Order was delivered very quickly, unfortunately an item was missing but this was resolved very quickly and sent the next day.

19 de marzo de 2026
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Respuesta de Eureka Direct.co.uk

We appreciate you taking the time to share your feedback. We're glad the delivery was quick and that we could resolve the missing item promptly. We value your business, Pauline.

Kind Regards,
Eureka Direct Customer Service Team

Valorada con 5 estrellas sobre 5

Online order

Easy website to order and fast delivery.

19 de marzo de 2026
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Respuesta de Eureka Direct.co.uk

We're happy to hear that you found our website easy to use, and we appreciate your feedback regarding the fast delivery.

Kind Regards,
Eureka Direct Customer Service Team

Valorada con 5 estrellas sobre 5

Happy with products and prices

Happy with products and prices, and order arrived very quickly

19 de marzo de 2026
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Respuesta de Eureka Direct.co.uk

We're happy to hear that you are satisfied with our products and prices. We appreciate your positive feedback regarding the fast delivery of your order!

Kind Regards,
Eureka Direct Customer Service Team

Valorada con 3 estrellas sobre 5

PROMPT SERVICE AND DELIVERY

18 de marzo de 2026
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Respuesta de Eureka Direct.co.uk

Thank you for your review. We appreciate your feedback and are glad our service met your expectations for speed. If there is anything we can do to make your next experience with us a 5-star one, please do let us know!

Kind Regards,
Eureka Direct Customer Service Team

Valorada con 1 estrellas sobre 5

Not metal detectable for ferrous in foil

The largest plaster/wound pad failed to reject on any of our lines! I work at a butter manufacturer so we use ferrous in foil metal detection. Very glad I remembered to test them out before BRC asked me to do so at the audit!

24 de febrero de 2026
Opinión espontánea
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Respuesta de Eureka Direct.co.uk

Thank you for bringing this to our attention. We're concerned the wound pads didn't meet your metal detection standards and recognise the importance of this for your audit.

Unfortunately, we are unable to locate your order or product from the details provided, and we would like to investigate this further. Please can you call us on 0808 506 5398 or email us at sales@eurekadirect.co.uk so we can resolve this for you.

Our sincerest apologies again that the product did not meet your expectations on this occasion.

Kind Regards,
Eureka Direct Customer Service Team

Valorada con 5 estrellas sobre 5

Excellent service

I only bought a couple of small signs for communal bathrooms, they were free delivery and arrived by tracked delivery promptly as stated ...will definitely use again.

1 de febrero de 2026
Opinión espontánea
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Respuesta de Eureka Direct.co.uk

We're happy to hear that you received your signs promptly with our free tracked delivery. Thank you for your positive feedback, Kim; we appreciate you and look forward to assisting you again in the future.

Kind Regards,
Eureka Direct Customer Service Team

Valorada con 5 estrellas sobre 5

Wound dressings

Good transaction, arrived by allotted time, good service
Thank you

22 de diciembre de 2025
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Respuesta de Eureka Direct.co.uk

Thank you for your kind feedback, Paul. We’re pleased to hear everything arrived within the allotted time and that you were happy with the service. Thanks again for choosing us.

Kind Regards,
Eureka Direct Customer Service Team

Valorada con 5 estrellas sobre 5

Easy ordering system

Easy ordering system, very prompt delivery service and everything I ordered arrived in full and on time

10 de diciembre de 2025
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Respuesta de Eureka Direct.co.uk

This is fantastic to hear. Thank you so much for taking the time to review us.

Kind Regards,
Eureka Direct Customer Service Team

Valorada con 5 estrellas sobre 5

No fuss when ordering online

No fuss when ordering online. Easy smooth transactions & fast delivery.

8 de diciembre de 2025
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Respuesta de Eureka Direct.co.uk

Thank you for your great review, Lisa. We’re glad to hear you found the ordering process easy and smooth, and that your delivery arrived quickly. We really appreciate your feedback.

Kind Regards,
Eureka Direct Customer Service Team

Valorada con 5 estrellas sobre 5

Best place for first aid supplies

Really helpful sales team who got me the product I needed at the right price. Thank you so much

Have ordered first aid supplies from this company for a number of years and can highly recommend them

8 de diciembre de 2025
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Respuesta de Eureka Direct.co.uk

Thank you very much for your lovely review, Shirley. We’re delighted to hear that our sales team were able to help you find the right product at the right price. We really appreciate your continued custom over the years, and your recommendation means a great deal to us.

Kind Regards,
Eureka Direct Customer Service Team

Valorada con 5 estrellas sobre 5

Easy to use website

Easy to use website, rapid free delivery.

5 de diciembre de 2025
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Respuesta de Eureka Direct.co.uk

Thank you for your review, Bill! We’re pleased to hear you found the website easy to use and were happy with the rapid free delivery. We really appreciate your support.

Kind Regards,
Eureka Direct Customer Service Team

Valorada con 5 estrellas sobre 5

Thank you kindly

Great product at a very reasonable price & delivered very quick
Thank you kindly

4 de diciembre de 2025
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Respuesta de Eureka Direct.co.uk

Thank you so much for the lovely review, Ashley! We're really pleased to hear you're happy with the product, price, and quick delivery. Your kind feedback is greatly appreciated!

Kind Regards,
Eureka Direct Customer Service Team

Valorada con 5 estrellas sobre 5

Good simple quick delivery

3 de diciembre de 2025
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Respuesta de Eureka Direct.co.uk

Thank you for your review! We're glad to hear you found the process simple and the delivery quick. We appreciate you choosing us and hope to serve you again soon.

Kind Regards,
Eureka Direct Customer Service Team

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service

3 de diciembre de 2025
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Respuesta de Eureka Direct.co.uk

Thank you for your kind review, Abdell! We're really pleased to hear you were happy with our customer service. If you ever need anything in future, we're here to help.

Kind Regards,
Eureka Direct Customer Service Team

Valorada con 5 estrellas sobre 5
Logotipo de Eureka Direct.co.uk

Respuesta de Eureka Direct.co.uk

Thank you so much for the 5-star review! We're delighted to hear you received excellent service and next-day delivery. We really appreciate you taking the time to share your experience and hope to serve you again soon!

Kind Regards,
Eureka Direct Customer Service Team

Valorada con 5 estrellas sobre 5

Fast delivery and very good prices

Fast delivery and very good prices. I will definitely buy from Eureka again.

1 de diciembre de 2025
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Respuesta de Eureka Direct.co.uk

Thank you for your lovely review, Susan. We're delighted to hear you were pleased with the fast delivery and great prices.

We really appreciate your support and look forward to welcoming you back again.

Kind Regards,
Eureka Direct Customer Service Team

Valorada con 4 estrellas sobre 5

Quick delivery and products i needed

I needed a needle bin that the pharmacy didn't have, so it was good they had the one I needed. Delivery was very quick too.

2 de diciembre de 2025
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Respuesta de Eureka Direct.co.uk

Thank you for your review. We're delighted to hear that you were able to find the needle bin you needed with us and that your delivery arrived promptly.

If there's anything we can do to make your next experience a 5-star one, please don't hesitate to let us know!

Kind Regards,
Eureka Direct Customer Service Team

Valorada con 5 estrellas sobre 5

I was satisfied with the quick…

I was satisfied with the quick delivery, i do wish they'd do greater reductions of say 20% or 25% rather than the small 5% often touted

1 de diciembre de 2025
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Respuesta de Eureka Direct.co.uk

Thank you for your feedback, Terence. We're pleased to hear you were happy with the quick delivery. We also appreciate your comments regarding discounts. Feedback like yours is genuinely helpful, and we’ll make sure it’s passed on to the relevant team for consideration. Thank you for sharing your thoughts and for choosing us.

Kind Regards,
Eureka Direct Customer Service Team

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