I recently ordered from Eureka Direct, and I’m genuinely impressed with the experience. The quality of their service stands out — everything was handled with care, professionalism, and attention to de... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Needed to give my old mum her meds in 2.5ml intervals. I haven't got the steady hand I used to have, so using the dosing spoon became almost impossible. I bought x10 small dosage syringes, which... Ver más
La empresa ha respondido
The website and Quick Delivery were EXCELLENT. Unfortunately DHL refuse to leave parcels in the safe place we have..........? Other Couriers leave parcels and they are covered by CCTV. I have ha... Ver más
La empresa ha respondido
Eureka is a really easy to use website and they seem to have just about everything for your medical needs. My order was delivered within a couple of days and was a quality that you expect. The wound... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de artículos médicos
- Puesto de primeros auxilios
- Equipamiento y suministros hospitalarios
- Tienda de ropa de seguridad y de trabajo
- Proveedor de equipos de seguridad
Sobre Eureka Direct.co.uk
Escrito por la empresa
Eureka Direct
Escrito por la empresa
- First aid supplies & infection control products.
- Eureka Direct pride themselves in excellent customer service and that's why all of our happy customers such as Lush and Paulton's Park, keep returning for more. With the largest supplies of first aid in the UK we'll be surprised if you don't find what you are looking for!
30 DaGuarantee!
FREE delivery on all orders!
We also offer free gifts and a 100% no quibble guarantee!
Información de contacto
1st Floor Fleetsbridge House, Fleets Corner Business Park, Nuffield Road, BH17 0LA, Poole, Reino Unido
- 0800 358 0085
- beth.mckenna@poolebayholdings.co.uk
- eurekadirect.co.uk
4,7
Excelente
1 mil opiniones
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very good customer service and fast…
Very good customer service and fast delivery
20 de marzo de 2026
Respuesta de Eureka Direct.co.uk
We're happy to hear that you had a positive experience with our customer service and delivery speed. Thank you for your feedback!
Kind Regards,
Eureka Direct Customer Service Team
Respuesta de Eureka Direct.co.uk
We appreciate your feedback and are happy our replacement process was quick and easy for you during the product recall.
Kind Regards,
Eureka Direct Customer Service Team
Great service
Order was delivered very quickly, unfortunately an item was missing but this was resolved very quickly and sent the next day.
19 de marzo de 2026
Respuesta de Eureka Direct.co.uk
We appreciate you taking the time to share your feedback. We're glad the delivery was quick and that we could resolve the missing item promptly. We value your business, Pauline.
Kind Regards,
Eureka Direct Customer Service Team
Respuesta de Eureka Direct.co.uk
We're happy to hear that you found our website easy to use, and we appreciate your feedback regarding the fast delivery.
Kind Regards,
Eureka Direct Customer Service Team
Happy with products and prices
Happy with products and prices, and order arrived very quickly
19 de marzo de 2026
Respuesta de Eureka Direct.co.uk
We're happy to hear that you are satisfied with our products and prices. We appreciate your positive feedback regarding the fast delivery of your order!
Kind Regards,
Eureka Direct Customer Service Team
PROMPT SERVICE AND DELIVERY
18 de marzo de 2026
Respuesta de Eureka Direct.co.uk
Thank you for your review. We appreciate your feedback and are glad our service met your expectations for speed. If there is anything we can do to make your next experience with us a 5-star one, please do let us know!
Kind Regards,
Eureka Direct Customer Service Team
Not metal detectable for ferrous in foil
The largest plaster/wound pad failed to reject on any of our lines! I work at a butter manufacturer so we use ferrous in foil metal detection. Very glad I remembered to test them out before BRC asked me to do so at the audit!
24 de febrero de 2026
Opinión espontánea
Respuesta de Eureka Direct.co.uk
Thank you for bringing this to our attention. We're concerned the wound pads didn't meet your metal detection standards and recognise the importance of this for your audit.
Unfortunately, we are unable to locate your order or product from the details provided, and we would like to investigate this further. Please can you call us on 0808 506 5398 or email us at sales@eurekadirect.co.uk so we can resolve this for you.
Our sincerest apologies again that the product did not meet your expectations on this occasion.
Kind Regards,
Eureka Direct Customer Service Team
Excellent service
I only bought a couple of small signs for communal bathrooms, they were free delivery and arrived by tracked delivery promptly as stated ...will definitely use again.
1 de febrero de 2026
Opinión espontánea
Respuesta de Eureka Direct.co.uk
We're happy to hear that you received your signs promptly with our free tracked delivery. Thank you for your positive feedback, Kim; we appreciate you and look forward to assisting you again in the future.
Kind Regards,
Eureka Direct Customer Service Team
Wound dressings
Good transaction, arrived by allotted time, good service
Thank you
22 de diciembre de 2025
Respuesta de Eureka Direct.co.uk
Thank you for your kind feedback, Paul. We’re pleased to hear everything arrived within the allotted time and that you were happy with the service. Thanks again for choosing us.
Kind Regards,
Eureka Direct Customer Service Team
Easy ordering system
Easy ordering system, very prompt delivery service and everything I ordered arrived in full and on time
10 de diciembre de 2025
Respuesta de Eureka Direct.co.uk
This is fantastic to hear. Thank you so much for taking the time to review us.
Kind Regards,
Eureka Direct Customer Service Team
No fuss when ordering online
No fuss when ordering online. Easy smooth transactions & fast delivery.
8 de diciembre de 2025
Respuesta de Eureka Direct.co.uk
Thank you for your great review, Lisa. We’re glad to hear you found the ordering process easy and smooth, and that your delivery arrived quickly. We really appreciate your feedback.
Kind Regards,
Eureka Direct Customer Service Team
Best place for first aid supplies
Really helpful sales team who got me the product I needed at the right price. Thank you so much
Have ordered first aid supplies from this company for a number of years and can highly recommend them
8 de diciembre de 2025
Respuesta de Eureka Direct.co.uk
Thank you very much for your lovely review, Shirley. We’re delighted to hear that our sales team were able to help you find the right product at the right price. We really appreciate your continued custom over the years, and your recommendation means a great deal to us.
Kind Regards,
Eureka Direct Customer Service Team
Respuesta de Eureka Direct.co.uk
Thank you for your review, Bill! We’re pleased to hear you found the website easy to use and were happy with the rapid free delivery. We really appreciate your support.
Kind Regards,
Eureka Direct Customer Service Team
Thank you kindly
Great product at a very reasonable price & delivered very quick
Thank you kindly
4 de diciembre de 2025
Respuesta de Eureka Direct.co.uk
Thank you so much for the lovely review, Ashley! We're really pleased to hear you're happy with the product, price, and quick delivery. Your kind feedback is greatly appreciated!
Kind Regards,
Eureka Direct Customer Service Team
Good simple quick delivery
3 de diciembre de 2025
Respuesta de Eureka Direct.co.uk
Thank you for your review! We're glad to hear you found the process simple and the delivery quick. We appreciate you choosing us and hope to serve you again soon.
Kind Regards,
Eureka Direct Customer Service Team
Respuesta de Eureka Direct.co.uk
Thank you for your kind review, Abdell! We're really pleased to hear you were happy with our customer service. If you ever need anything in future, we're here to help.
Kind Regards,
Eureka Direct Customer Service Team
Excellent service/next day delivery
2 de diciembre de 2025
Respuesta de Eureka Direct.co.uk
Thank you so much for the 5-star review! We're delighted to hear you received excellent service and next-day delivery. We really appreciate you taking the time to share your experience and hope to serve you again soon!
Kind Regards,
Eureka Direct Customer Service Team
Fast delivery and very good prices
Fast delivery and very good prices. I will definitely buy from Eureka again.
1 de diciembre de 2025
Respuesta de Eureka Direct.co.uk
Thank you for your lovely review, Susan. We're delighted to hear you were pleased with the fast delivery and great prices.
We really appreciate your support and look forward to welcoming you back again.
Kind Regards,
Eureka Direct Customer Service Team
Quick delivery and products i needed
I needed a needle bin that the pharmacy didn't have, so it was good they had the one I needed. Delivery was very quick too.
2 de diciembre de 2025
Respuesta de Eureka Direct.co.uk
Thank you for your review. We're delighted to hear that you were able to find the needle bin you needed with us and that your delivery arrived promptly.
If there's anything we can do to make your next experience a 5-star one, please don't hesitate to let us know!
Kind Regards,
Eureka Direct Customer Service Team
I was satisfied with the quick…
I was satisfied with the quick delivery, i do wish they'd do greater reductions of say 20% or 25% rather than the small 5% often touted
1 de diciembre de 2025
Respuesta de Eureka Direct.co.uk
Thank you for your feedback, Terence. We're pleased to hear you were happy with the quick delivery. We also appreciate your comments regarding discounts. Feedback like yours is genuinely helpful, and we’ll make sure it’s passed on to the relevant team for consideration. Thank you for sharing your thoughts and for choosing us.
Kind Regards,
Eureka Direct Customer Service Team
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