Eurocar Opiniones 

Vi kommer langvejs fra, og har bestilt stor bil i Roskilde kl. 10, fordi vi skal flytte for vores søn. Vi får mail med bekræftelse. Kl. 10.10 er vi i Roskilde - og så er ALT lukket = de lukker kl. 10, samme tid som vi har bestilt bil til.
Ingen oplysning om det ved bestilling og ingen har forsøgt at ringe til os - vi møder blot en lukket port.
Opringning lokalt = telefonsvarer: ‘Der er lukket!’ Opringning til hovednummer - ‘Nå for Søren! Vi kan ikke gøre noget. Beklager. Ha en god dag’!
Man kan ikke engang klage over servicen - for den er der slet ikke!
Heldigvis kunne Oscar hjælpe! Ring til dem første gang i stedet!!

Do not rent a car through them. They deducted a deposit from my credit card, and they have not paid it back. I have talked to Eurocar in Spain, and they said that the money has not been deducted, but they have blocked it, and it is already unlocked. This is not true, so I have been going backwards and forwards for an hour with Eurocar, and my bank will need to request it. If I do not get the money back I will ned to take them to court. They are thieves

Not recommended at all, I rented an SUV, after tow weeks they send me a bill, extra £259 for a screw in the tire, do not hire from EUROCARS.

One of the worst companies you can deal with they’re never answering to ur calls or even if they asked you to call to one particular number they will ask you to call someone else in short I will not recommend to hire a car from them

Bestiller en bil som jeg for en mail på at resvavationen er gået igennem. Så dagen inden jeg skal hente bilen får jeg en besked og at booking er annulleret. Og der var gå 3 dage før jeg får mine penge tilbage. Virkelig dårlig kundeservice og kan stærkt fravælges
Det vil jeg råde alle til. Aldrig brug eurocar
Resavations nr: 28426637

Very terrible experience to rent car here. Here are few reasons for your reference to not choose Eurocar.
1. Not convenient location: The Eurocar office is 10 mins walking distance from train station. You have to drag your luggage to office and register to get car key firstly. After that, you need to drag your luggages back to car park in train station to get the car by yourself.
2. Terrible service in office: The officers in store are rush to serve next customers and they never explain details to you if you get questions.
3. Unreasonable extra charge with no explanation: The rental price I booked in website was supposed to be 400+ sgd with full insurance. However, I have to pay 600+ sgd in store to just get a worse car.
4. Cars are not in good condition: The car I got was a new car with 2000 km miles, however this car has many issues. For example, the flush water function of window is not working. The miles reading of left petrol is not accurate and fluctuates all the time. etc.
5. Not traceable car conditions: Since you have to pick up car by your self without assistance of officers, it is difficult to get proven that car is in good condition before you take over. Very risky!
In summary, if you want to have a pleasant trip, please do not rent car here!

Hyrde bil en vecka i april 2024. Flera timmar efter att bilen återlämnats anklagades vi för en skada på bilen, vi reklamerade men de drog stora belopp från kontot. Fick hjälp av Ikanobanken som polisanmälde företaget för bedrägeri. I mitten av juli meddelade Ikanobanken att vi fått rätt och fick tillbaks hela summan. Eurocar verkar ha satt den typen av bedrägeri i system . Hyr inte bil där.

They was supposed to deliver me a replacement car for my mobility car last Wednesday afternoon .it was a no show was de arranged for Monday morning . They phoned me and said we are on your drive, I explained I don’t have a drive where are you , he said 288 I said but I’m number 11 what road are you he said some name I said where’s that he said Birmingham , great, I am in sheerness Kent.
Then they was supposed to deliver another car Monday afternoon to me,no can’t do that .

Eurocar own and operate Goldcar, Rhodium and Interrent. The worst lying and stealing rental companys in the world in many peoples opinion.

Poor customer service from start to finish

DO NOT USE THIS COMPANY!!
I am a disabled driver and used eurocar on my holiday in Spain because l believed they were a reputable company ,l could trust them and they would be able to cater for disabled people. However l was mistaken! The eurocar booking office in Barcelona Airport is in the Terminal building and the pick up/dropoff area is at another site across a major Airport access road. No offer of mobility assistance eg wheelchair etc was offered. As I would have had great difficulty participating in vehicle inspections amazingly Eurocar refused to do any inspections at all. I asked repeatedly for them to fulfil their obligations as stated in their own Terms but they outright refused. Then when l returned home l got a bill for £255 for alleged damage to the car. I totally disagreed with their allegations as l had not damaged the car and they had no evidence what so ever that l did. I tried to talk to Eurocar but the outcome was to be referred to the Madrid office whose response was to ignore my protests and disputes and to issue a new bill for £366. My credit card is currently trying to sort this issue. My holiday was ruined.I have had nothing but trouble dealing with Eurocar, and my advice to people ips DO NOT USE THIS COMPANY!!!!I

Havde booket bil på Autoeurope, valgt Keddy(autoeurop) . Keddy skrev på nettet en specifik bil eller lignede ville vi få. Da vi ankommer siger fyren i Europcar skranken, at han ikke har den specifikke bil, men en lignende (more nice car). Vi takker ja

Nu er vi kommet hjem, og der er trukket 2000 kr fra kontoen - hvilket er mere end prisen på den oprindelige bil bestilling.
Jeg har taget fat i Autoeurope for at få hjælp - men ud fra de bedømmelse og klager jeg kan se på Trustpilot er det tilsyneladende helt normal kutyme for Eurocar at bondefange kunden på den måde.
Hvis man som virksomhed havde gode intentionen var opgraderings omkostningerne til en dyrere bil blevet trukket da jeg stod ved skranken – men i stedet trækkes pengene 3 dage efter at jeg er kommet hjem til Danmark
Tænkt at have en forretnings koncept hvor man kun kan leje ud til kunden én gang. Jeg vil ALDRIG benytte Eurocar privat eller via mit job.
Ærgerligt at i ikke bruge lidt tid på at hjælpe de kunder som har haft en dårlig oplevelse.