Eurocell plc - Epsom Opiniones 17

I think Eurocell is very good because the service was excellent and fast. Well done 👏 ✔️

Great price , free delivery and so helpful! Forgot an item but spoke to aksha at my local shop, extremely helpful and sorted it. Can’t thank him and the team enough! Also next day delivery was brilliant!!!!

All good service & price

Really helpful guys in the Epsom Branch, very knowledgeable.

One man, John Ansa is the reason for this 5 star review - beaming, helpful, full of beans. He should be the face of this company - even if you don’t want anything he will inspire you. Made a dreary Sat morning brighten up.

Excellent customer service.
Jay and Akshay are a asset to Eurocell!

Not a pleasant experience. Firstly, they (Epsom branch) got very angry on the phone when I called to ask for an estimated delivery time for our materials. I needed this to coordinate with builders. Fortunately the Eurocell central helpdesk was more supportive and were able to call the store to find out the information. Why the store themselves refused to tell me I've no idea.

Then, next thing, when the goods were unwrapped they were damaged. The store refused to accept it was their responsibility even though we could prove categorically it was warehouse damage. Eventually after much arguing they agreed to replace the damaged goods but it took another 3 weeks for the replacements to arrive.

Your customer service is excellent I can't fault it top marks!

It's a breeze to buy from you no problems ever!

Absolute pleasure dealing with Jay and his staff, extremely helpful, friendly and informative, nothing is too much trouble they are a credit to your company. The materials is also of a very good quality. I have used them several time now and each time I have received the same 1st class treatment
Peter

Great service and super quick delivery thanks

Products are OK, but put off by incorrect delivery information from Epsom
Branch who told me delivery would be Weds before 1pm and it didn’t turn up until Thursday

Order 000044294

I couldn’t recommend Eurocell more highly. Fantastic experience from start to finish. Robin has helped make our garden room dreams come true- no question, change or query too small, and has been answered without issue!

The service has been timely, smooth and efficient. We can’t wait to start using our new room!

Robin is kind and helpful. He is quick responsive and will keep you informed what’s coming next. Very happy with his professional service. If you are looking for garden room, definitely recommend Eurocell and Robin!

Jay is an absolute star in the Epsom branch! He is super helpful, patient, and informative - nothing is too much.
He went above and beyond to help me and he is an absolute credit to Eurocell

Had a lovely experience at the Epsom branch. Akshay and Jay helped me out alot on my order.