I went to the Sheffield Attercliffe branch and a guy called Aaron helped me we everything l needed regarding cladding a garden room. He was extremely helpful and advised me on what l needed and h... Ver más
Localización
Cambiar localizaciónUnit 1b, Attercliffe Common Trade Estate, S9 2DN Sheffield, East Mids & South Yorkshire, GB
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Visited the Sheffield branch at Newhall and was greeted by a very helpful and friendly young man called Aaron. He was very knowledgeable and couldn’t do enough for me. He made sure that I had everythi... Ver más
Excellent product range at very competitive prices. Being on the door step is a bonus with free delivery.
Today was my first visit to Eurocell and it won’t be the last. Customer service first class well done to all concerned
Información sobre la empresa
- Proveedor de materiales para la construcción
- también en la categoría
- Proveedor de cabañas y edificaciones de jardín
- Proveedor de ventanas
- Proveedor de ventanas de PVC
- Tienda de insumos para techado
- Tienda para la reforma del hogar
Sobre Eurocell plc - Sheffield
Escrito por la empresa
Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand.
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WINDOWS
Información de contacto
Unit 1b, Attercliffe Common Trade Estate, S9 2DN, Sheffield, East Mids & South Yorkshire, Reino Unido
- 0114 242 1666
4,0
Muy bueno
21 opiniones
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Absolute joke of a company who LIE
Absolute joke of a company who lie constantly
I placed an order 17th May, and when I hadnt heard anything called them on the 20th to check for a delivery date (Sheffield)
Was told it would be the following Thursday
I took a day off work and waited, I had also arranged for a tradesperson to be at my house the following day.
Thursday 1.30pm no delivery, called again, was told that it wasnt out for delivery that day but the driver would be back at 2pm and they would get it out.
3.30pm - no delivery ! Rang again was told it would be definitely delivered the next morning between 8.30am-9.00am explained I had someone coming and was assured they would put it on the van themselves.
Next morning 9.05am - no delivery
called again ! was told it was out and would be no more than half an hour - 10.23am still waiting !
My tradeseperson has now gone !!!! Fuming
On top of all the calls I have made they very rarely answer the phone it just rings, I have 44 phone calls on my phone where I have tried to get through
Seemingly the customer service tel number also does the same, says they are too busy to take your call and leave a message, they havent bothered to call back either
AVOID AT ALL COSTS SAVE YOURSELF THE STRESS AND BUY ELSEWHERE
27 de mayo de 2022
Opinión espontánea
Respuesta de Eurocell plc - Sheffield
Hi Jayne,
Sorry to hear about your negative experience with this order. If I could kindly ask you to email your order details to marketing@eurocell.co.uk we can have a look into & hopefully get the matter resolved
Kind regards
James @ Eurocell Response
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