Euronics Ireland Opiniones 

224
TrustScore: 3 sobre 5

3,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Item arrived but some functions wouldn't work. I contacted Euronics and they had it replaced and the old unit picked up through their delivery service. It was really quick and efficient in comparison... Ver más

Valorada con 3 estrellas sobre 5

Took 2 weeks to get here , despite paying 59 euro for delivery . When unraveling packaging , noticed slight damage to panel at rear. Appliance is fine though and is working away . Took photos of damag... Ver más

Valorada con 1 estrellas sobre 5

Your delivery driver would not take away my old TV. You're online advice line is a sham, nobody got back to me when I asked a question. There is no customer service whatsoever, no telephone number to... Ver más

Valorada con 3 estrellas sobre 5

I ordered a product from Euronics which didn’t state it was out of stock but got in contact with Mairèad and she went out of her way to help me and got my order sorted the next day. So hats off to Mai... Ver más

Información sobre la empresa

  1. Empresa de electrónica

Escrito por la empresa

Euronics is one of Ireland's leading electronics and home appliance retailers with over 60 stores nationwide. We are Iocally owned stores that have come together as members of the Euronics Ireland group to get the best prices for our customers! We pride ourselves on the level of customer care that we offer. As a group, we are keeping hundreds of jobs in our local communities safe... Support Irish, Support Local.


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

224 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 71% de las opiniones negativas

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3,1

Todas las opiniones

(224)

10 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

BEWARE

BEWARE! If you decide to replace a broken larger household appliance you rely on, you are better off looking locally for a replacement or you might wait 1 week and a half for delivery.
Neither Euronics nor Caulfield are apparently very customer orientated and interested to get the item to you as soon as possible (as in under 7 working days!). I have purchased a dryer on Friday morning but it was not leaving the warehouse until Monday! I was certainly not better off than a customer who takes their sweet time and does more research over the weekend before purchasing! Au contraire: I would have to wait even longer for my purchase, than a customer who buys 2 days later. Euronics basically just shrug their shoulders and point to the “up to 7 working days” delivery time. They seem to forget that they also quote “5” days! The customer service replies are barely apologetic and read almost passive aggressive to someone who works in CS themselves. I cancelled the item which is still with Caulfield and I now have to wait until Euronics receive the item back in their warehouse in order for me to get a refund! Euronics should offer a better and friendlier service, but they won’t. Their choice. But never again will I purchase any item at Euronics and I would stay clear from companies who deliver with Caulfield as well. I don’t need a repeat of this none service.

1 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Your delivery driver would not take…

Your delivery driver would not take away my old TV. You're online advice line is a sham, nobody got back to me when I asked a question. There is no customer service whatsoever, no telephone number to ring. When I went to the local euronics supplier they refused to engage saying I needed to contact you online, yet that is impossible. I will not be buying from you again.

27 de diciembre de 2023
Valorada con 5 estrellas sobre 5

Very helpful

Decided to buy a projector for the kids. Rang your letterkenny store and a lovely guy said they were sold out and told me to order it on line and gave me all the info. I was very impressed. Very good company to deal with

19 de diciembre de 2023

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