Europa Worldwide Group Opiniones 

201
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We use Europa for almost all of our pallet shipping. Having worked with many different carriers over the years I can safely say that Europa is streets ahead in terms of customer service which counts f... Ver más

Valorada con 4 estrellas sobre 5

I have been using Europa in my job role for 4 years and their service is good with very few damages. We ship our thermal ribbons and luxury foils all over Europe so time efficiency and condition upon... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

We are enjoying our second year with Europa and have found the team to be responsive, helpful and positive. Speed of providing quotes and replying to emails is excellent. In particular, thank you t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have been working with Europa for around 5 years now. Jason from the Capetown branch manages our shipments and his customer service is second to none! All quotes are quickly returned and the pricin... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de logística

Escrito por la empresa

At Europa Worldwide Group, we're Powered by Better. We believe logistics is about more than moving goods. It's about giving our customers confidence. Through expert road, air and sea freight, customs, warehousing and fulfilment solutions, we work in partnership with businesses to deliver reliable service, trusted expertise and a commitment to always doing better.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

201 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(201)

144 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

good service

9 de octubre de 2025
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Respuesta de Europa Worldwide Group

Hi Camilla. Thank you for your review!
We truly appreciate you taking the time to share your feedback. We’re committed to providing excellent service, and it’s great to hear that we’ve met your expectations. Your support means a lot to us!

Valorada con 5 estrellas sobre 5

great service from EMILY!

9 de octubre de 2025
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Respuesta de Europa Worldwide Group

Hi Jason. Thank you for your review!
We truly appreciate you taking the time to share your feedback. We’re committed to providing excellent service, and it’s great to hear that we’ve met your expectations. Your support means a lot to us!

Valorada con 1 estrellas sobre 5

Didn’t turn up at our business address…

Didn’t turn up at our business address on the agreed date, charge for attempting to come out, and then threaten legal proceedings for not paying their invoice for absolutely no service provided. Europa world worldwide Dartford - disgusting.

Edit: In response to the below I will forward the shameful email trail from your employee Miles O’Donnell to your marketing email address. Arrogant replies to a situation he knows jack all about, and didn’t reply when I pointed out he had done a complete 180 of events on events on 3 successive emails he sent to me on the same day!

Also, I love that you have cranked up the fake reviews from accounts with a single review of Europa to drown this out since I left it a couple of weeks ago

25 de septiembre de 2025
Opinión espontánea
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Respuesta de Europa Worldwide Group

Hello George,

We’re very sorry to hear about your experience and understand how frustrating this must have been.

Please send any relevant details or supporting documents to marketing@europa-worldwide.com so we can review this matter in full and work towards a resolution.

Valorada con 5 estrellas sobre 5

Working with Europa every day and love it!

Working with Europa every day receiving excellent customer service, very kind to speak to, correct documentation and invoices, notifying if any delays due to customs and delivering within their indicated ETA. Very good and reliable carrier!

18 de septiembre de 2025
Opinión espontánea
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Respuesta de Europa Worldwide Group

Hi Lilith. Thank you for your review!
We truly appreciate you taking the time to share your feedback. We’re committed to providing excellent service, and it’s great to hear that we’ve met your expectations. Your support means a lot to us!

Valorada con 5 estrellas sobre 5

Europa Road

Europa Road have handled our European road freight movements for many years. We have a fantastic account manager who is always helpful and gives great service, consistently providing good advice and helping us find innovative solutions to any 'out of the ordinary shipments' with a personal touch.

12 de septiembre de 2025
Opinión espontánea
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Respuesta de Europa Worldwide Group

Hi there. Thank you for your review!
We truly appreciate you taking the time to share your feedback. We’re committed to providing excellent service, and it’s great to hear that we’ve met your expectations. Your support means a lot to us!

Valorada con 5 estrellas sobre 5

trust, reliable, fast response

Used Europa services many times and they never let you down. Fast response, reliable service! Friendly staff Kelsey! Well done Europa!!

18 de agosto de 2025
Opinión espontánea
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Respuesta de Europa Worldwide Group

Hi Suella. Thank you for your review!
We truly appreciate you taking the time to share your feedback. We’re committed to providing excellent service, and it’s great to hear that we’ve met your expectations. Your support means a lot to us!

Valorada con 5 estrellas sobre 5

Hannah Harbut

Hannah Harbut, my main contact at Europa Road, is always efficient and helpful, which she extends to our customers in any dealing she has directly with them. This reflects well on Sealock Ltd, offering an all round professional experience.

19 de agosto de 2025
Opinión espontánea
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Respuesta de Europa Worldwide Group

Hi Anita. Thank you for your review!
We truly appreciate you taking the time to share your feedback. We’re committed to providing excellent service, and it’s great to hear that we’ve met your expectations. Your support means a lot to us!

Valorada con 5 estrellas sobre 5

Europa Road - Great customer service

We have been a long term customer of Europa Road.
Their attention to our needs is foremost and we are extremely happy with their service.
Our local customer service agent is fantastic and has helped us navigate road transport into Europe.

2 de septiembre de 2025
Opinión espontánea
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Respuesta de Europa Worldwide Group

Hi Moira. Thank you for your review!
We truly appreciate you taking the time to share your feedback. We’re committed to providing excellent service, and it’s great to hear that we’ve met your expectations. Your support means a lot to us!

Valorada con 5 estrellas sobre 5

Europa Road

As a company we have been using Europa Road for over 6 years and it is a pleasure to have a real person to speak with, booking is seamless with a portal that returns real time information.

4 de septiembre de 2025
Opinión espontánea
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Respuesta de Europa Worldwide Group

Hi Richard. Thank you for your review!
We truly appreciate you taking the time to share your feedback. We’re committed to providing excellent service, and it’s great to hear that we’ve met your expectations. Your support means a lot to us!

Valorada con 5 estrellas sobre 5

Professional, Reliable, and Friendly Service

We’ve used Europa Worldwide several times for our company’s logistics needs and have always had a positive experience. Their team is professional, responsive, and keeps us updated throughout the process. Deliveries have consistently been reliable, on time, and handled with care.

A special thanks to Kelsey, who has been fantastic to work with, always friendly, proactive, and quick to resolve any questions. Her support makes the whole process smooth and stress-free.

Highly recommended if you’re looking for a dependable logistics partner.

15 de julio de 2025
Opinión espontánea
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Respuesta de Europa Worldwide Group

Hi Ovidiu. Thank you for your review!
We truly appreciate you taking the time to share your feedback. We’re committed to providing excellent service, and it’s great to hear that we’ve met your expectations. Your support means a lot to us!

Valorada con 4 estrellas sobre 5

Always great communication

Always great communication. Good service and helpful Portal so you can track all your shipments.

3 de septiembre de 2025
Opinión espontánea
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Respuesta de Europa Worldwide Group

Hi Julia. Thank you for your review!
We truly appreciate you taking the time to share your feedback. We’re committed to providing excellent service, and it’s great to hear that we’ve met your expectations. Your support means a lot to us!

Valorada con 5 estrellas sobre 5

Excellent service

We have been dealing with Europa for some time now. Kelsey is very helpful and a good communicator. Their pricing is competitive and overall great!

3 de septiembre de 2025
Opinión espontánea
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Respuesta de Europa Worldwide Group

Hi Jackie. Thank you for your review!
We truly appreciate you taking the time to share your feedback. We’re committed to providing excellent service, and it’s great to hear that we’ve met your expectations. Your support means a lot to us!

Valorada con 5 estrellas sobre 5

Customer service is fantastic

Customer service is fantastic especially from Kelsey! :), fast response and great attention to detail! would highly recommend,

3 de septiembre de 2025
Opinión espontánea
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Respuesta de Europa Worldwide Group

Hi Andy. Thank you for your review!
We truly appreciate you taking the time to share your feedback. We’re committed to providing excellent service, and it’s great to hear that we’ve met your expectations. Your support means a lot to us!

Valorada con 5 estrellas sobre 5

Great service

We’ve been using Europa for about 5 years now and have always been really happy with the service. Hannah has been our main point of contact recently - she’s always quick to respond and efficient with bookings. If any issues do arise, she handles them and makes it right.

1 de septiembre de 2025
Opinión espontánea
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Respuesta de Europa Worldwide Group

Hi Tilda. Thank you for your review!
We truly appreciate you taking the time to share your feedback. We’re committed to providing excellent service, and it’s great to hear that we’ve met your expectations. Your support means a lot to us!

Valorada con 5 estrellas sobre 5

Fabulous! A****

Our account manager, Kelsey, is fantastic! Prices are great, always super helpful and on time. Highly recommend.

3 de septiembre de 2025
Opinión espontánea
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Respuesta de Europa Worldwide Group

Hi there. Thank you for your review!
We truly appreciate you taking the time to share your feedback. We’re committed to providing excellent service, and it’s great to hear that we’ve met your expectations. Your support means a lot to us!

Valorada con 5 estrellas sobre 5

Great company to partner with (Sept 25)

Very responsive, helpful & knowledgeable & can be relied on as a competitive company to partner with.

Good shipment tracking & POD availability via portal.

2 de septiembre de 2025
Opinión espontánea
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Respuesta de Europa Worldwide Group

Hi there. Thank you for your review!
We truly appreciate you taking the time to share your feedback. We’re committed to providing excellent service, and it’s great to hear that we’ve met your expectations. Your support means a lot to us!

Valorada con 5 estrellas sobre 5

Great service

Great service, Sarah and Sam so helpful and efficient, made the process seamless and easy, highly recommend.

3 de septiembre de 2025
Opinión espontánea
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Respuesta de Europa Worldwide Group

Hi Megan. Thank you for your review!
We truly appreciate you taking the time to share your feedback. We’re committed to providing excellent service, and it’s great to hear that we’ve met your expectations. Your support means a lot to us!

Valorada con 5 estrellas sobre 5

Fast response time

Fast response time, a lot of help with any problems from documents to drivers. What could be better is better telephone contact – sometimes it is difficult to get through.

3 de septiembre de 2025
Opinión espontánea
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Respuesta de Europa Worldwide Group

Hi Dominik. Thank you for your review!
We truly appreciate you taking the time to share your feedback. We’re committed to providing excellent service, and it’s great to hear that we’ve met your expectations. Your support means a lot to us!

Valorada con 5 estrellas sobre 5

Competitive, cost effective and second to none

as a company we have been using Europa road for all our European imports and exports. The Europa flow using DDP is second to none and works brilliantly for us. For rest of the world we use Europa air and sea, again really great service. Europa may not be the cheapest option but its fine margins vs other options and the service is second to non. Goods are fully trackable and with a nominated accounts assistant there is always someone to give assistance and guidance on new regimes as they are implemented. We have been using Europa since before Brexit and still using. Even with all the uncertainty around Brexit our goods moved without any interruptions to service.

3 de septiembre de 2025
Opinión espontánea
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Respuesta de Europa Worldwide Group

Hi Tony. Thank you for your review!
We truly appreciate you taking the time to share your feedback. We’re committed to providing excellent service, and it’s great to hear that we’ve met your expectations. Your support means a lot to us!

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