Eva Commerce Opiniones 

I had a lot of visitors to my Shopify store, but they weren’t converting. Eva launched AI-driven retargeting campaigns that brought back visitors, increased my cart recovery rate, and improved my conversion rate by 40%. Now, every customer that visits my store is way more likely to make a purchase!

I was tired of working with agencies that overpromised and underdelivered. Eva’s AI technology + expert human strategy is the perfect combination. They analyze the data, make real strategic decisions, and execute with precision. My sales are higher than ever, and I no longer stress about growth.

STAY AWAY TO PROTECT YOUR INVESTMENT!
A rundown of 3 major issues encountered:
1. I was significantly overcharged for a design work that ran way over their promised delivery duration. Not only was the work not completed within their promised timeline, but also they charged me 4 times the amount they priced me at originally. I was told that even the work is not completed within promised time, they would charge me for $1K for a very simple design work that was completed by another provider within 2 weeks at $50 charge later on. Of course, EVA COMMERCE was overwhelmed and couldn't complete the work for a total of 4 months and one morning I saw a $4K charge on my credit card WITHOUT MY PERMISSION. I wrote back to them immediately and tried to get in touch with someone but didn't get any answers to solve the issue, until I disputed the charge. As soon as they found out about the dispute the CEO wrote to me a very diplomatic letter asking the dispute to be canceled and they would credit this amount towards a service. My mistake, I accepted the credit, to avoid months of dispute process. Then I asked for a refund, but they said that they don't do refunds, only do credits for an existing service, which is a complete malpractice. My attorney told me that they have to provide a refund anytime a customer asks for it in these cases. He said that this case is definitely worth filing a consumer complaint report to protect future consumers. Plus for the service that EVA COMMERCE credited the amount, they literally didn't do any work, because they knew that I was leaving within a month.
2. They don't care about small businesses at all. Stay away from these guys especially if you are a small business! They don't provide the service you deserve. They only work for their a few large accounts apparently and totally ignore small businesses until these business start complaining. In my case when I consumed all the hope with these guys and wanted to leave, they contacted to me and said that they would change my brand manager and the team that is managing my stores. They would assign a more experienced team and asked me to stay with them for one more month to see the difference. I asked them why they didn't do this before, as all of my stores were extremely behind timelines and struggling for almost 1 year. They said that they assign experienced teams to larger accounts (accounts that pay them >$10K, >$20K a month). If you can't be a large service buyer, you won't get the service you pay for stay away!!!
3. You will be charged regardless of whether your accounts are active or not, meaning regardless of their contracted service delivery. This is a clear and demonstrable breach of contract. Under these guys' management 2 of my marketplace accounts were not active for MONTHS (each account was inactive for almost a year) I asked them to stop charges until these accounts are active bc no marketing or listing were being made. They said that they are communicating with the help center and the accounts will be active "SOON" every single time and continued charging me for both of the accounts.

A separate note: Their SOFTWARE DOES NOT WORK!!!

I CANNOT SAY STRONGLY ENOUGH: I DO NOT RECOMMEND THESE GUYS! PLEASE STAY AWAY (1) TO PROTECT YOUR BUSINESS, (2) TO PRESERVE YOUR CASH, (3) TO KEEP YOUR SANITY!

If you are a small business, go work with boutique providers. They will complete all the work at a promised time and at least twice faster than these guys!

Date of experience: January 01, 2025

I had worked with different agencies before, but no one took a data-driven approach like Eva. Their AI identifies gaps in the market, tracks competitor pricing, and automates advertising optimizations so I can always stay ahead. I went from worrying about competition to dominating my niche!

I always wondered why my competitors kept outpacing me, even though I had better products. Eva’s AI competitor monitoring tracked their pricing, ad strategies, and keyword rankings, then adjusted my listings and ads dynamically. Within a few months, I wasn’t just competing—I was dominating my category!

I had a Shopify store, but it was barely generating $5K per month. Eva optimized my website layout, set up conversion-focused email campaigns, and implemented dynamic pricing that adjusted based on demand. Now, I’m making over $40K per month and growing!

Every time I increased my Amazon ad budget, my ACoS went up, but sales barely improved. Eva’s AI-driven PPC strategy found the high-converting keywords my competitors were using, optimized my bids automatically, and removed wasted ad spend. My profits have never been better!

Eva's inventory management solutions allowed us to lower storage costs and improve order fulfilment efficiency.

After collaborating with Eva, we could optimise our advertising strategy, significantly reducing ad costs while maintaining high sales performance.

Using Eva's strategies, we were able to significantly increase the visibility of our products on Amazon, contributing to sales growth.

The Eva platform allowed us to automate many processes, saving time and resources, enabling us to focus on growing the business.

We see excellent results due to precise forecasting for stock replenishment and continuous monitoring of product conditions. Eva helped avoid stockout issues.

It is more clear with recent posts that the CEO of this company, Hai Mag, personally has attempted to poach my customers, even though I was an Eva customer, essentially trying to steal them from me. Not only my customers, also he tried to pouch my employee as well. I’ve posted some reviews on LinkedIn, but I want to warn everyone to be careful about the management style of this company. The most recent post, where they are openly threatening their own customers, is shocking and completely unacceptable. I never expected things to reach this level. Proceed with caution if you choose to work with them.

I worked at Eva for a few years. When I saw their latest post, I remembered how Hai Mag threatened not just employees but also customers. My contract was ended without any warning, and I’m not the only one. I know at least five others who were fired the same way. Almost all of the firings at the company happen because of this CEO and his team.

The work environment is terrible. They watch employees all the time with monitoring tools, treating us like machines instead of people. It’s disrespectful and makes you feel unvalued.

What’s even worse is how they move employees to contractor roles just to avoid paying severance. This is unethical and shows how poorly the company is run, both inside and out.

If you’re thinking of working with this company, be very careful.

Eva made my business more profitable by using artificial intelligence to optimise marketing and advertising. This significantly reduced my operational costs.

Expanding our presence on marketplaces became an easy task. The platform took into account all the nuances, from logistics to marketing.

The platform optimized our advertising expenses, allowing us to allocate resources for further development.

The use of dynamic pricing not only increased profits but also ensured stable sales even during low demand periods.

We significantly reduced the risk of losing the buy box thanks to automated price management. Simply wonderful!

Demand forecasting allowed us to avoid losses due to unpredictable market changes. The effectiveness is outstanding!