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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I would give 0 stars if there was an option. Order not received, useless micky mouse company and scum bags, do not order from them

Valorada con 5 estrellas sobre 5

Evanston Marsh has handled my purchase in a class manner. Their products are a very fair value and their customer service was fantastic. My compliments to them

La empresa ha respondido

Valorada con 1 estrellas sobre 5

purchased a cap from this company and unfortunately had a very poor experience. The item was marked as delivered, but I never actually received it. The only “proof of delivery” provided by the del... Ver más

Información sobre la empresa

  1. Servicio de comercio electrónico

Escrito por la empresa

In the dynamic world of trends, Evanston Marsh stands out as a beacon of style and sophistication. Our carefully curated collection of products reflects the latest in design, functionality, and innovation. Stay ahead of the curve by indulging in our trendsetting items that seamlessly blend aesthetics with utility. Explore the chic and versatile accessories that effortlessly elevate your everyday routine. Evanston Marsh is your gateway to staying on-trend. Join us on a journey where the latest fashion meets functionality, ensuring you not only keep up with the times but lead the way in style. Quality is the cornerstone of the Evanston Marsh brand. We take pride in crafting products that not only meet but exceed your expectations. Our commitment to excellence is reflected in every detail, from the selection of premium materials to the meticulous craftsmanship that goes into each item. Discover the unparalleled durability and sophistication that define Evanston Marsh. Our products are designed to stand the test of time, providing you with enduring quality that transcends fleeting trends. Embrace the assurance that comes with investing in the finest, as Evanston Marsh sets the standard for uncompromising quality in every product we create.


Información de contacto

1,6

Muy malo

TrustScore: 1.5 sobre 5

25 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 5% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,6

Todas las opiniones

(25)

18 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Evanston Marsh has handled my purchase…

Evanston Marsh has handled my purchase in a class manner. Their products are a very fair value and their customer service was fantastic. My compliments to them

2 de octubre de 2024
Opinión espontánea
Logotipo de Evanstonmarsh

Respuesta de Evanstonmarsh

Thank you so much Scott! We appreciate your feedback and of course your purchase!

Valorada con 1 estrellas sobre 5

Not a Review but I just wondering when…

Not a Review but I just wondering when I’m gonna get my sunglasses….. I have heard nothing ….. every time I call they say the phone numbers been disconnected …..when I email it’s returned as undeliverable $42.73 was removed from my bank account and I have not heard a thing

10 de septiembre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Evanston Marsh = trashy drop-shippers

Evanston Marsh appear to be one of the worst, albeit legitimate, drop-shippers I've ever experienced. The product that arrived was nominally acceptable, but it was cheap Chinese trash with random meaningless branding on it, absolutely no Evanston Marsh branding. Big reminder to be wary of Facebook ads.

EDIT 1: You say you never received an order from me, however this is not surprising, I used Apple’s email-relay service (siesta-remakes0l@). I can click on ‘View your order’ and it takes me to https :// www dot evanstonmarsh dot com /+long string of digits correctly showing my order details, so I’m pretty sure I ordered from ‘Evanston Marsh’! Nice try, though! 🖕🏻

EDIT 2: Evanston Marsh have used a Trustpilot 'feature' where I'm asked to confirm my order-number and identity details, with an implied threat (from TrustPilot's wording) that if the vendor consider my review to not be legitimate, my review might be hidden. Interesting. So I provided my order-number and full name.

EDIT 3: Evanston Marsh replied:
"Our primary focus is to ensure customers satisfaction is being delivered. It is hard to respond to feedback when you do not provide full details on a rude, negative, 2 star comment. We live off our ratings and value feedback so we can make any experience the best. "When it came to your Carlsbad Corduroy Joggers, could you clarify what you did not like about the product? From our understanding, the material and branding?"

Oh my, how very dare I provide a rude 2-star review! *gasp* You appear to have a reading comprehension problem as well; re-read my initial review (scroll up!) with a fresh mind, it's all there.

"Please note, that we work with vendors and suppliers that provide the designs and products as we do not throw our brand name on every product we provide."

Errr, lolwut? So, you sell some stuff on your store that *does* have your branding on it, and some stuff that does *not* have your branding on it? OK, but I'm not sure what you'd like me to conclude from that statement. Do you actually NOT want your branding on some items? Why would that be? If this is in fact the case, your store does not appear to discriminate - visually or in writing - which products do and don't feature your own branding. Not exactly a warm fuzzy feeling I'm getting here.

"We would greatly appreciate seeking to understand or reach out to use to resolve the issue before leaving a review with misleading details."

Your domain-name has existed for about 3 months, so you're new to the drop-ship regime.

There is nothing "misleading" about my review. You supplied the product I ordered (shipped in the cheapest of China Export grey plastic bag), so you're 'legit'. You got my money, you delivered something well under the quality and branding I was expecting, so you get to keep my money, but you also get this review. That's how it works. Don't like it? Do better.

8 de mayo de 2024
Opinión espontánea
Logotipo de Evanstonmarsh

Respuesta de Evanstonmarsh

Hi Anthony, we are saddened to hear your feedback. We actually have never received an order from you, Anthony Anthony.

We understand the importance of your feedback and are deeply sorry for any inconvenience. Satisfaction is our top priority, and we take all concerns seriously. We are committed to addressing issues you raise and improving our processes to ensure all experiences meet the high standards we strive for.

Please know that we value your feedback and are grateful for the opportunity to learn and grow from this experience. However, if you have not made a purchase from our site, we would appreciate you not leaving false, negative information. If you have, please clarify as there is no order under Anthony Anthony. If there is anything we can do to make things right or if you have any further concerns, please don't hesitate to reach out to us directly.

In addition to your response, we have no order under Anthony Anthony. If you would like to provide your order details or correct name you placed the order under, we would be happy to resolve your concern. Also, pretty sure is not a clear, concise confirmation. If you could provide your order details or clearer information, we would be happy to resolve your concerns and frustrations.

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