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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic Service from EV Cables I ordered a domestic three pin charger and lead for my Volvo . It arrived within two days great quality and service. This is the second time I have used them and will... Ver más

Valorada con 5 estrellas sobre 5

I’d give them ten stars if I could! These people are brilliant-the epitome of excellent customer service. I will be looking for an appropriate site on which I can nominate them for online retailer of... Ver más

Valorada con 5 estrellas sobre 5

I purchased a 3 pin charging cable approx a month ago and unfortunately it stopped working reporting a number of faults. I contacted EV and was phoned by Debbie who immediately sorted a replacement an... Ver más

Valorada con 5 estrellas sobre 5

Solid connectors, clicks in properly every time and the cable stays flexible. We had zero drop-outs or overheating. Also, the fact that it comes with a storage bag too, makes it perfect!

Información sobre la empresa

  1. Tienda de repuestos para automóviles

Escrito por la empresa

The UK’s leading supplier of electric vehicle charging cables for Volvo, Nissan, BMW, and all leading electric car manufacturers. EV Cable Shop supplies a wide range of EV (Electric Vehicle) charging products compatible with both residential and commercial charging stations as well as type 1 and type 2 EV charging cables that can be used with standard 3-pin sockets. Giving our customers plenty of choices when it comes to EV charging.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

611 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Very Quick

Very good experience. Order came very quickly and exactly as described. Works great

2 de mayo de 2025
Valorada con 5 estrellas sobre 5

Helpful

The initial on-line chat was not only helpful but very quick. This is the second time using this company and I'm very satisfied.

8 de mayo de 2025
Valorada con 5 estrellas sobre 5

Great customer service from Debbie

I purchased a 3 pin charging cable approx a month ago and unfortunately it stopped working reporting a number of faults. I contacted EV and was phoned by Debbie who immediately sorted a replacement and sent a returns label to my computer. The brand new charger arrived the next day and the faulty unit was picked up at the same time. This is great customer service. You only really find out how good a company is when things go wrong. 10/10 for sorting my problem,

2 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Expensive unreliable cable

Bought a cable for £220 in 2022. The first 2 years I barely used the cable as I was working abroad and my var was parked in a private underground garage where I charged it with a granny cable. Recently been having charging issues with this cable from EV Cables. Of course it's out of warranty and all they offered was 10%discount on a new cable which I naturally declined.

1 de mayo de 2025
Opinión espontánea
Logotipo de EV Cable Shop

Respuesta de EV Cable Shop

Hi Jonathon,

Thank you for your feedback, and I’m sorry to hear you’ve been experiencing issues with your cable.

Your order was placed in February 2022, which means it's now over 3 years old and more than 12 months outside our 2-year warranty period.

While we understand this is frustrating, our warranty terms are clearly stated at the time of purchase.

Our cables are tested up to 10,000 charge cycles and it's very rare to encounter faults.

However, if you’d like to send the cable back, one of our technicians can try and repair it for you.

Kind regards,

Andrew

Valorada con 5 estrellas sobre 5

Excellent website

Excellent website, guides you to the correct cable for your ev. I have a LEVC txe which they had in their database which was great. Lead is well made , good quality cable and plugs. Might not be the cheapest but when purchasing such an item , quality is what you’re paying for !

27 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

EV Cable Shop were my first choice for…

EV Cable Shop were my first choice for an additional cable for my EV. Their online shop is easy to navigate and selecting the correct cable is hassle free. Good price and prompt delivery using DPD.
I would recommend this company.

17 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing company.

I ordered a cable from this company & emailed them when I discovered it didn’t work. And they could not do enough to help! They asked for photos etc until they figured out that I had ordered the wrong cable. So not only did they persevere until they found out that I had ordered the wrong cable but they then sent me a link for the right cable…even though they didn’t sell it themselves! This company was a complete joy to deal with! Their professionalism & helpfulness was amazing. An absolute pleasure to deal with. Thank you!!

16 de abril de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Excellent service with EV…

Excellent service with EV extension/delivery, only thing let you down was no one answered the phone left 3 messages as per instructions without a return call as promised ( needed a bit of advice ) as some customers aren’t experts

7 de abril de 2025

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