So the unit stopped working after only 5 months. After reaching out to customer service and jumping through a few hoops they gave me an rma and the FedEx shipping label. 3 weeks later they offered a... Ver más
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Consulta las opiniones de los clientes
I bought the EVDANCE Flux Level 1 NEMA 5-15 portable charger for my Tesla Model Y while waiting on my Wall Connector install. It works perfectly on a standard household 120V outlet and charges reli... Ver más
After two months of waiting for my order to ship I contacted them saying I wanted the order cancelled as I had to go with another option since they had not sent my product. 3 hours later they shipped... Ver más
I recently ordered the Evdance Level 2 EV Charger with NEMA 10-30 Plug, 24Amp 240V for J1772 Electric Vehicles. The charging station arrived well packed and in perfect condition. It appears to be of... Ver más
Información sobre la empresa
Escrito por la empresa
The Premier Manufacturer of cutting-edge Electric Vehicle Charging Stations and top-quality Electric Vehicle extension cords&EV Adapters. As an industry leader, We pride ourselves on delivering innovative solutions that cater to the needs of EV owners. Experience the difference with EVDANCE today!
Información de contacto
Hong Kong
- evdances.com
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So the unit stopped working after only…
So the unit stopped working after only 5 months. After reaching out to customer service and jumping through a few hoops they gave me an rma and the FedEx shipping label. 3 weeks later they offered a new replacement with the same features but of a different color. I approved the new color and 3 days later it was in my mailbox. Hopefully this one will last more than 5 months…
…this is an honest review. I wish it was a 5 star review, but reliability is lacking, but customer service interactions were helpful and worthy 5 stars.
Wont ship your order but will take your money.
After two months of waiting for my order to ship I contacted them saying I wanted the order cancelled as I had to go with another option since they had not sent my product. 3 hours later they shipped the order knowing I didn't want the product but clearly they now wanted to keep my money. Now I have product I have no use with and they state that I cancelled hours after they had started the processing. What are the chances that's the truth when the order was made two months prior?
I contacted them for order EVDANCE6334…
I contacted them for order EVDANCE6334 to cancel today as it's been months and I finally just asked for it to be cancelled since I went with an alternative. Instead they shipped the unwanted order and didn't bother replying to me. They did the exact opposite of what they said months after the order was late.
I bought the EVDANCE Flux Level 1 NEMA…
I bought the EVDANCE Flux Level 1 NEMA 5-15 portable charger for my Tesla Model Y while waiting on my Wall Connector install. It works perfectly on a standard household 120V outlet and charges reliably at 12 amps without any overheating or temperature warnings.
The build quality is really impressive — thick, heavy-duty cable, solid connectors, and a nice long reach. Setup was completely plug-and-play, and it’s been working flawlessly every day. I love that it feels like a premium product and has proper safety certifications.
Highly recommend EVDANCE to any Tesla owner looking for a quality portable Level 1 charger. I’m very happy with it!
Great product and amazing staff
Great product and amazing staff. Very happy.
Purchased 14-50 40A charger 6 months ago
About 6 months ago, I purchased the 40 amp charger with 14-50 plug and it has worked perfectly. I paid extra for the wireless capabilities but once set up, found I have not used it in favor of using the Tesla's management system for charging load and times. I would buy it again if in the market for a plug-in charger but wish I had opted for the hardwired version.
Quality power station at a decent price!
I recently ordered the Evdance Level 2 EV Charger with NEMA 10-30 Plug, 24Amp 240V for J1772 Electric Vehicles. The charging station arrived well packed and in perfect condition. It appears to be of extremely good quality. No issues with installation and it has worked.
UPDATE:
I subsequently experienced a relatively minor issue with an email offer from Evdance. However, when I brought it to their attention, they promptly remedied the issue. Many thanks!
Very good products
Very good products, timely delivery, it’s working great!
Happy upgrade surprise
I recently ordered a EVDANCE Flux Level 1 NEMA 5-15 Plug 12A J1772 Portable EV Charger. It is a L1 (120V 8A) J1772 ETL charger with WiFi (no model # on website) so I would be able to schedule and monitor charging sessions. When it showed up a few days later, I was confused and later pleasantly surprised and to see it was a model EV-ACS1605U dual voltage (120V/240V 16A max) charger. It is a L1/L2 (120 12A/240 16A) charger with wifi and a 120V to 240V plug adapter. I initially thought this was a mistake but after contacting Evdance they confirmed it was an upgrade of a new product release. This combination works perfectly for me and allows for great flexibility in charging options. The overall quality is amazing. Looks and feels and feels like well made product. I have so far only charged using 120V 12A but im setting up a dedicated 20A circuit and will shortly use 240 V 16A for approximately 3 X the speed.
Great combination of features and price. If you want flexibility in charging plugs and levels with a maximum 20A this is the product for you.
Customer Support on initial purchase
I initially received the incorrect charging heads for my vehicles. I was asked for some information about my purchase, took a few photos to accurately document what I had received, and could not be happier with communication and support.
EVDance has great customer support, product works great, and I Highly Recommend them.
Bought one via Amazon in April 2024 at…
Bought one via Amazon in April 2024 at an amazing discounted price of $ 129 ( after a $ 40 rebate coupon - on Amazon itself). Works perfect and no issues. Almost nearing the 2nd year next month and a half.
Great Service
EVDANCE service has been incredibly helpful and quick to respond to resolve my issue. Their communication has been great, and helps you feel valued as a customer.
Incredible team and support
Incredible team and support.
Highly professional and patient. High degree of concern for client. I made the mistake of ordering a wrong charger and the return and replacement was dealt with in exceptional way. This is a truly quality company and team. Thank you Evdance and support of Callie. !!
Happy with my purchase
Very easy to use and option to set up schedule is handy. Good length of cable allow for ease of reach. In general, very happy with the purchase.
Support via email was prompt and…
Support via email was prompt and courteous.
As a new EV owner setting up a charge system to sync with your car is not intuitive.
EV DANCE was pretty straightforward.
Callie, who was tech-support was patient and supportive and eventually the product worked as designed. I have a Tesla adapter, which works quite well as well as a plug-in 40 amp portable charger for my home.
poort
The site took my money, but I didn’t receive what I ordered. Very frustrating.
I contacted EVDANCE via email with a…
I contacted EVDANCE via email with a question about my order. They responded promptly and answered my question fully and followed up to make sure everything was worked out. Clearly a company that cares about their customers, their products and people. I was very impressed.
Responsive Customer Service!
Customer Service has been very responsive. Usually gets back in 24hrs. Addressed any concerns I've had so far.
EV charger performs well
Overall, a positive experience. The product performs well, and there are no issues or concerns.
customer service ignore emails and not honoring waranty
bought the EVDANCE Mode 2 the socket over heated and melted.
contacted the customer service by email, initially they responded asking for proof of purchase, which was sent dated 23/dec/24 will within the 2 year waranty, since they stopped answering my emails.
since i wrote this review. i was contacted by a customer service manger to apologise for lack of response and offered a replacement or refund, as i already bought a replacement, I opted for a refund.
later he emialed me asking to delete the review, i informed him , i only will edit the reviewto reflect thier reponse once i recived the review that was 22/12/25 , no farther reponse recived and no refund!!!
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