Fab Finches Opiniones 

353
TrustScore: 4 sobre 5

3,9

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Absolute joke of a company! Pay a premium for postage and it’s been over a week and Royal Mail not scanned the item acording to the company! Day one I asked for a refund and before 6am it’s already s... Ver más

Valorada con 5 estrellas sobre 5

Slight delay due shortage, was advised promptly and offered a full refund, however decided to wait, was delivered quickly once stock was available. On delivery found packaging was damaged, split open... Ver más

Valorada con 5 estrellas sobre 5

I have always brought items for my finches, from Fab Finches. Prices are really good, excellent quality products, the birds love the taste of their water supplements. I have found the website very i... Ver más

Valorada con 5 estrellas sobre 5

Paid for next day delivery, which is the only reason i was concerned when my order didn’t turn up after quite a few days. I contacted customer service and they sent out another of the same medicatio... Ver más

Información sobre la empresa

  1. Tienda de animales

Información proporcionada por diversas fuentes externas

UK online store of bird health products - Everything from vitamin supplements to medicines For all species of birds to keep your birds in tip top condition


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

353 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,9

Todas las opiniones

(353)

32 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Didn't send the order that I had bought…

Didn't send the order that I had bought and payed for. When I contacted them weeks later, they promised to "re-send". Obviously didn't send then either. They can't show me a tracking number and I never got any shipment confirmation. Never recieved the order. This is now more than three months later, and they refuse to reimburse. -Scammers! Steer clear!!
Edit; For some reason I'm not able to respond to fab finches responce to me in here. NO, they did NOT provide me with any tracking.

12 de octubre de 2023
Opinión espontánea
Logotipo de Fab Finches

Respuesta de Fab Finches

You’re in Norway so item takes time to be delivered and clear customs in your country. We responded immediately and sent you the tracking number and proof of posting to you. You also automatically get dispatch information when the orders shipped online.

Valorada con 1 estrellas sobre 5

Took the money for goods that they…

Took the money for goods that they clearly did not have and then told lies stating that the goods had been despatched on Royal Mail 48 hour tracked delivery. No tracking info provided to verify this and no contact from Royal Mail. Surprise surprise no goods arrived a week later either. Refund requested and asked them to call me. No reply to my request and no phone call. Absolutely shocking, definitely not fab customer service. I now see that others have recently had a very similar experience to my own. First and last time I shall be dealing with Fab Finches.

15 de enero de 2024
Opinión espontánea
Logotipo de Fab Finches

Respuesta de Fab Finches

We dispatched the item to you and as spoken to you are chasing it up with Royal Mail. This is all within 24 hours with us even emailing you a reply on a Sunday evening! You didn’t even give anyone a chance or time before leaving this so it’s very unfair and unjust feedback

Valorada con 5 estrellas sobre 5

Top-notch service!

The staff at Fab Finches are professional, helpful, and easy to communicate with. Their products are of high quality and are well packaged. I will continue to purchase from them.

2 de enero de 2024
Valorada con 5 estrellas sobre 5

Great product

Great product, four of my canaries had feather mite and within a few days of starting the treatment the mite had gone.
Would highly recommend.
Five ⭐⭐⭐⭐⭐

2 de enero de 2024
Valorada con 5 estrellas sobre 5

Thanks a lot!!

Hi guys, finally a product that doesn't have to be prescribed by a Vet!! My budgie already show signs of recovery. Thanks a lot!!

28 de diciembre de 2023
Valorada con 1 estrellas sobre 5

Paid for 9am delivery on time as I had…

Paid for 9am delivery on time as I had to leave to catch a flight at 11am. Received notification that they tried to deliver it at 13:08. Now I’m waiting for Royal Mail to send back the order to get my money back. It’s been more than 3 weeks

27 de noviembre de 2023
Logotipo de Fab Finches

Respuesta de Fab Finches

Sorry to hear this. It’s a very busy time of year for the couriers in the run up to Christmas so some delays are occurring.

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